honestly best site ive used this year. i play mostly live baccarat and the dealers here are actually fun and interactive unlike other sites where they just sit there like robots. reached level 3 vip i... See more
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i bought a bunch of bonuses on gates of olympus and they all paid absolutely nothing like less than 10x back. feels like the RTP on this site is way lower than advertised on other platforms. asked sup... See more
Three claims, three different failure points, all in the terms and none of them on the promo page. First: bonus voided for one spin over the £5 cap, having sat at £4.80 the whole session before it. Se... See more
i put a £30 weekly deposit cap on in march. deposited £30 on the monday, fine wednesday it let another £30 through. apparently the week runs from when you set the limit, not from when you deposit, wh... See more
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raised the deposit cap on a friday and…
raised the deposit cap on a friday and it applied instantly. tried to put it back down on the saturday and got a 24 hour cooling period, then another 24 because the first request timed out. still on the higher figure on the monday.
i put a £30 weekly deposit cap on in…
i put a £30 weekly deposit cap on in march. deposited £30 on the monday, fine
wednesday it let another £30 through. apparently the week runs from when you set the limit, not from when you deposit, which nobody says anywhere near the setting
asked in the chat where Eye of Horus…
asked in the chat where Eye of Horus had gone off the lobby and the answer was that game availability changes. it was there on the friday and gone by the sunday, mid bonus round is when i noticed.
self exclusion buried 4 menus down.
3 times out of a live blackjack session…
3 times out of a live blackjack session tonight, why does it keep dropping?
Session timer resets on every reload
the thing that stopped me trusting the…
the thing that stopped me trusting the cashier was the limits page.
it said £2000 a week when i signed up.
i know it did because i worked out what i could take out before i deposited anything.
checked it again in june and it says £1000, no announcement, no email.
asked support twice, first answer was that limits vary by account, second was that the page has always said £1000.
one of those is wrong and i cant prove which, because i never thought to screenshot a limits page.
wagering progress bar is the thing that…
wagering progress bar is the thing that finished me off. £25 bonus, x30, so £750 of turnover.
the bar moves in whole percent so for the first hour it just sits on 0… and you have no idea if anything is counting. checked the weighting page halfway through, the slot id been on all evening counts 20%, which the tile does not say. so my £300 of spins had done £60 of work. by the time id worked the maths out the seven days were nearly up.
finished it with an hour to spare and cleared £11.
Kept a tally over three weeks because…
Kept a tally over three weeks because the lobby felt smaller. 22 slots left the UK section, 6 arrived, and four of the six were reskins of games already there.
Nothing on the site said any of it.
Ticket 71203 closed as resolved
Ticket 71203 closed as resolved, my £60 cashout still sitting there.
Three claims
Three claims, three different failure points, all in the terms and none of them on the promo page. First: bonus voided for one spin over the £5 cap, having sat at £4.80 the whole session before it. Second: deposit made by an excluded method, which is listed in a collapsed section headed payments. Third: wagering expired at 7 days rather than the 30 the email implied, because the email date and the credit date were two days apart. Each of those is defensible on its own. Together they read as a system that is set up to fail
Nine days for a £75 payout.
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