Pologize Reviews 1,024

If I could give zero stars I would.This company is a joke giving me the runaround for months now promising to give me a tracking number and saying it will give it to me in 24hrs ...15 emails later nothing !!! Don't get scammed by ordering off this company

In addition to all reviews below, Pologize continuously challenges the validity of my review and then I have 3 days to respond. Sometimes while traveling that is challenging. Since my previous reviews, Pologize (September 4) let me know my refund "had been processed successfully" but no refund has been issued and they wish me the best resolving the issues with my credit card company. Pologize also challenges the validity of this review. Pologize, I will save you and trustpilot the trouble, my order number is #162922. This is a valid review.

The site is a scam, I ordered since 2 weeks now. No delivery or shipment confirmation.. stay away

This is the mail I received 10 days ago, after 8 months the Pologize keeps repeatedly promising to refund for non delivery, but no money back: Hi,

We sincerely apologize for the inconvenience.

We reached out to our support and there seems to be a problem with the refunding and our team is investigating this matter.
We will get back to you with the results as soon as possible, rest assured we're doing our best to resolve this for you.

Best regards,
Mary of Customer Service Team

This website seems to be a scam. I ordered and paid, but no shipment. They promised twice to ship and claim they can't cancel the order due to "personalised production that can take 3-7 days".... well - it is now 2 months and nothing is there

send many reminders for a tracking ID and order status and i received a mail mentioned below " Hello,
To ensure the safety of our valued customers, we kindly request your assistance once again. Please provide a copy of your government-issued ID, driver's license, or passport, along with the last four digits of your credit card. This verification process is essential in confirming your identity as the rightful cardholder, allowing us to proceed with processing and shipping your order promptly. We apologize for any inconvenience caused, but your security is our top priority. Rest assured that your information will be handled with utmost confidentiality. Thank you for your cooperation in helping us serve you better!
Best regards,
Mary from customer care"

why should i share card details and id for a seller. stay Away ,, i lose $101.99.

Try to to report the page in google and FTC,

Two months and still do not have a tracking number
So I made a order on the 19/4/2023 and still don’t have a tracking number after emailing then about the problem all they do is tell me it’s a Packaging problem and it’s been fixed and that it’s on the way but they still don’t offer a tracking number to prove what they are saying is the truth then they offered me a 10% discount from my trouble

Ordered in March -$170+ for shirts. They said they were changing warehouses and delivery might be delayed. Contacted them in May; same excuse about warehouses. Contacted PayPal who sent my concern to Pologize - haven’t heard anything! Stay away…

Ordered a jacket on Dec. 1, 2022. Never received it. Made countless efforts to contact and, despite being told the order was being processed, never received my order. This business is a scam. Do not order from them.

My order eventually arrived in late April after I ordered in January. A load of chasing - six or seven rounds of the same request and the same assurances, until eventually someone else looked into it and found a warehouse problem and provided an explanation about damage to some orders, they reprocessed mine and it turned up pretty quickly. The standard response to all these complaints on here doesn them no favours. My sense is they are not a fraud site but are a middle who don't really have control over their suppliers in China.

I was happy-ish with the products I received. The long sleeve tops I really like and was pleased to get another, but for the tshirts the material was inferior. All in all I won't put myself through the risk of wasting so much time in future, in spite of their 10% discount goodwill gesture

I'm in UK and ordered nearly month ago... customer service is not helping at all .. I'm still waiting for the famous "Tracking number" .. I've got an email from their customer service with an excuse .. and still nothing happens .. I want my money back ,if clothes won't arrive at all..

The quality of their clothes does not justify their prices at all, they are EXTREMELY overpriced, take my advice, do a simple image search on google on the picture of a clothing item you like(right click and hit search image on google), almost all of their designs are sold for 1/4th to 1/3rd the price on aliexpress, pologize is really just the middle man that has found a way to stay relevant in the market by overcharging unsuspecting buyers who don't know how to search for things on google, so i hope this tip helps unwary customers out there, do a google search and see what price is offered on other websites.

Ordered my clothes in January! Have emailed tried to call and have had no response! I have loved their clothes and was excited and placed a big order and never received it! Sucks but looking at these reviews guess it’s a scam!

This company is a fraud big time. I don’t know why their site is still accessible. They have to be took down from the internet. Customer service is just dust in the customers eyes. After three months and two complaints nothing happened. Still didn’t received my order. Not even a tracking number.

even after three months, they didn't deliver the package, I don't answer correspondence. simple fraud

I placed an order worth $160 on the 2nd of February (order #162140) and haven't received any shipping confirmation or any updates following the initial confirmation. I've submit a query through the online portal and have also written to the given email several times but haven't heard back. To make matters worse, I tried calling repeatedly and the number seems to me disconnected. This service is absolutely abysmal and I demand a refund immediately. I can't wait longer than a month for a shipping confirmation for a delivery that was supposed to be fulfilled within 2 weeks.

1 month and still no update on my order. Terrible shipping and customer service. I want a full refund and to cancel my order.

This is a disappointment! It has been months with my order and no action. I want a refund immediately! #159843 $102.98

Placed an order end of November, didn't receive it so opened a customer service ticket. Got an email saying there were difficulties getting my order packaged and shipped correctly...that they would resend with my approval or offer store credit. I emailed back saying to resend the order and heard nothing until 5 days later when I get an automatic message saying my email couldn't be delivered. So, I opened another ticket, same response, sent back an email and got same 'message could not be delivered' response. So now I am stuck in limbo with no order. Not much good giving me store credit either if I can't get an order delivered! Very poor customer service, won't be buying from them again! Buyer beware!

The company didn't send me the products (200$ order !) #159760
The support talk a lot only to give some hope about the shipping, but it never came. They blame the transport instead... Never order in this company ever again