Amy helped us find a last minute holiday to Lanzarote. She made it so easy with simple steps on what to do providing really helpful reassurance throughout.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service, prompt responses. Although I knew dates and details PD still came back with the best price overall - well done
Amy was very helpful in finding us a perfect summer holidays Went to a lot of trouble to find what we wanted
Great customer skills, have booked 4 times already with them, won't book anywhere else
Company details
Written by the company
Polka Dot Travel celebrates it's 11th Birthday on 11th October 2024! We started trading in our home town in Oswestry before expanding to 15 x stores spanning North Wales, Shropshire, Cheshire & Staffordshire. We added our Call Centre to our portfolio in 2022, our customers wanted to opportunity to book or speak to us out of 'normal hours' we are now able to provide customer support 7 x days a week until 8pm at night during the week and 6pm on the weekends. As an independent travel company we have pleasure in sourcing the best possible price for our customers, we deal with over 300 tour operators meaning we can shop around on behalf of our customers. Being ABTA bonded and only offering customers ATOL protected holidays, we can ensure our customers have a trusted, financially protected holiday. We are proud to be a key booking agent for all major tour operators and as a result have prices which are better than most are able to access! Over 60000 customers trust us to look after their holidays every year. Our popular social media sites advertise the very best holidays we can find.
Why choose us for your holiday?
Written by the company
- We understand your holiday is one of the biggest purchases you will make.
- Our choice of holidays and tour operators means we can shop around so you don't have to!! We're committed to providing you with the best possible service levels from the moment you book with us to the moment you step back off the plane. Your holiday is our pleasure.
Contact info
Brookfield Farm, SY11 4NE, Whittington, United Kingdom
- 0330124 2220
Summer 2026 now on sale!
4.0
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, prompt responses. Although I knew dates and details PD still came back with the best price overall - well done
11 October 2026
Amy was very helpful in finding us a…
Amy was very helpful in finding us a perfect summer holidays
Went to a lot of trouble to find what we wanted
10 October 2026
Great last minute getaway
Amy helped us find a last minute holiday to Lanzarote. She made it so easy with simple steps on what to do providing really helpful reassurance throughout.
10 October 2026
Great customer skills
Great customer skills, have booked 4 times already with them, won't book anywhere else
9 October 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.