PolicySweet Reviews 62

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The ease of doing the application is the important factor i like about this company. Every thing can be done online, no holding phones and long waits.

Rated 3 out of 5 stars

Being able to get a quote and pay for it online without needing to speak to a representative was convenient. However, I have received the receipt for payment, but not information in regards to my pol... See more

Rated 3 out of 5 stars

I don't have my policy documents yet, just a message that says I will get them in two days, the same thing it said several days ago. Hopefully I will see something soon. No apparent easy way to find... See more

Company details

  1. Insurance Broker

Written by the company

PolicySweet simplifies the purchase of business insurance and offers small business owners important choices in how they obtain and maintain their coverages. You can quote and bind policies yourself with no agent involvement, you can let our agent quote and bind coverage for you, or you can quote online and then check in with the agent to ask any questions and make sure your selections are appropriate. Similarly, once you become a customer you can handle many service items yourself on our on-line customer portal or simply have our agent handle things for you. Flexibility for the way YOU like to do business. Standing behind PolicySweet are Great American and Leavitt Group Agency, who provide financial stability and excellent customer service. Rest assured that when your business needs help in a claims crisis, we will have your back!


Contact info

4.0

Great

TrustScore 4 out of 5

62 reviews

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Rated 1 out of 5 stars

Needs training

I was extremely disappointed with the lack of professionalism from this company. From the moment they answered the phone—without so much as a proper greeting—it was clear that customer service is not a priority. The representative I spoke with also seemed to have no understanding of basic business distinctions, like the difference between a contractor and an employee. It’s evident that their team needs serious training in both communication and fundamental industry knowledge. I would not recommend working with them until they improve.

27 March 2025
Unprompted review
Rated 1 out of 5 stars

This Company shouldn't have an top 5

This Company shouldn't have an top 5
Spot ,when searching business Insurance. Very bad result,underwriting
isn't sign up with different Carriers. Waste of time ,information in put for what.Company is running an Scam.

26 February 2024
Unprompted review
Rated 3 out of 5 stars

Being able to get a quote and pay for…

Being able to get a quote and pay for it online without needing to speak to a representative was convenient. However, I have received the receipt for payment, but not information in regards to my policy or a certificate. Now I need to hunt down that info to have on file for my business.

13 June 2023

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