Poleplace Reviews 115

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I'm really enjoying this website/app. I've been poling on and off for years but I'm not able to get to my pole studio anymore and I've really missed structured classes. I've had to start from th... See more

Rated 5 out of 5 stars

After approx. 1 month of working out with poleplace, I'm very happy that I joined. I already had 2 years of offline pole experience, but had to stop due to giving birth and relocation for 4 years. Now... See more

Rated 5 out of 5 stars

I am a beginner pole dancer and have tried a few different platforms now. They often felt disorganized, unclear, or the progressions didn’t make sense. Pole Place is such a relief!! Everything is brok... See more

Rated 4 out of 5 stars

Could you please consider adding more tutorials for other moves like Cupid, Gemini, Genie, and Scorpio or butterfly in spin? I'd love to practice those moves, but they're not currently available on th... See more

Company replied

Company details

  1. Dance School
  2. Fitness Center
  3. Fitness class
  4. Physical Fitness Program

Written by the company

Wir sind Deutschlands größtes Online Poledance Studio. Über +4.000 Mitglieder vertrauen POLEPLACE bereits.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 5 out of 5 stars

Definitely recommended

I'm really enjoying this website/app. I've been poling on and off for years but I'm not able to get to my pole studio anymore and I've really missed structured classes. I've had to start from the beginning again and so far I'm finding the Starter Series excellent, it's exactly what I was looking for; structured, detailed classes/course just like studio classes. There is also a wide variety of videos covering different moves, foundations and prep work for tricks, flexibility, strength, cooldowns, and warm ups.

Irina is an excellent teacher, she explains things thoroughly and importantly (for me at least!) gives good cues and reminders for which muscles to engage in moves to stay safe. I feel confident to try new things with her explanations and reassurances.

Both Irina and Carmen are active on their community section and respond encouragingly and offer help in comments under their videos too. It feels like they really care and are passionate about what they do.

The website is easy to use with different types of videos split into logical sections. It's easy to save/bookmark videos for future use in playlists and favourites. It's also easy to filter videos for difficulty and language so I can find what I'm looking for without problems.

9 May 2026
Rated 5 out of 5 stars

“I really love this app

“I really love this app! It’s super easy to use and perfect for training at home whenever I want. Great workouts, great structure – overall a fantastic app that I can definitely recommend!”

21 September 2025
Rated 1 out of 5 stars

Charged me for a monthly membership…

Charged me for a monthly membership even though I converted it to a lifetime membership BEFORE the free trial period was over. Emailed customer service SEVERAL times and they are either not understanding what I'm saying or are providing crap customer service by being ok with double charging a new customer. Watch out for their billing practices if you sign up!!

6 August 2025
Poleplace logo

Reply from Poleplace

Hello Loki,

I was just checking on your case and sadly your only telling 50% of the whole story.

Yes, our system can't actively cancel a monthly subscription, after purchasing our lifetime deal. That's not perfect and we are working on it, but we informed all of our customers about that issue in time and refunded EVERY double payment that happened.

We did the same with your double payment.

So it's not really fair to post a review like that to a small business, who tries everything to make pole dancing accessible to everyone our there. Paying you back your money immediately after noticing our mistake is not "crap customer service" and neither a "bad billing practice".

Maybe you reconsider this public review, since it really harms our business. 💕

Your POLEPLACE Team

Rated 5 out of 5 stars

Great app, would totally recommend

This is a great app for beginners to learn and also advanced polers to improve their technique. You can find great tutorials for a lot of moves, each move is explained very thoroughly and carefully, starting from the ground position then moving high onto the pole. There are also warm up and cool down techniques, random exercises to improve strength and flexibility, pole flow tutorials which are mostly live videos which are after archived for viewing later on. The app is divided into multiple sections and it’s very easy to navigate. They are very helpful and responsive with any issues that you have and the price is affordable. The app has German & English options, and most of the tutorials have both language options. However, I found some tutorials which could only be found in German which could be an issue if someone does not speak the language, but that’s just a very small number of videos. They’re working on improving the app and they upload new live videos or tutorials sometimes multiple times a week, so you’ll always have something new to watch. The only thing that I personally found missing was that there are no combos or where to videos from one move to another. Nevertheless, I find this a great app and I really enjoy using it. It has helped me break down and learn some moves quickly and easily.

4 July 2025
Rated 1 out of 5 stars
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Reply from Poleplace

You did order this. This is an automated invite from trustpilot to our clients. 🤗🫶

Commenting this, after being a member for three months, actively watching our tutorials is crazy.

You're hurting a small female owned business with comments like this, which is actually really diabolical. 🤐

Cheers,
Team Poleplace

Rated 3 out of 5 stars

For now i quite like it

For now i quite like it, but there are alot of courses missing. Like beginner 12 week program could also be for spin pole, i miss tutorials for floorwork and heel dance. Also some tutorials are available only in german

5 June 2025
Poleplace logo

Reply from Poleplace

Thank you so much for your feedback! 💛
We really appreciate you taking the time to share your thoughts with us.

We hear you: more Floorwork, more Heels, and a little more spice – that’s a totally valid wish, and we love how passionate the pole world is about these styles.

That said, POLEPLACE was created with a slightly different mission in mind:
To be a safe, beginner-friendly space for people who want to feel strong, confident, and supported as they start their journey. Many of our members come to us because they felt overwhelmed or insecure elsewhere – so we focus on clean technique, accessible flows, and building a solid foundation.

That doesn’t mean we don’t love or respect Floorwork & Heels — we just don’t center them right now. But we’ll definitely pass your feedback on to the team, and who knows… maybe we’ll surprise you one day. 😉

Thanks again for being part of the community — you matter. 💫

Rated 5 out of 5 stars

Love it😍

I am very happy to have become part of the community. We support and help each other. Irina and Carmen explain the tricks and choreos very precisely and with their help many difficulties with pole dancing have been resolved for me and the figures now work very well. What's more, training with the two of them is a lot of fun and can be really personalised thanks to the independent compilation of the tutorials.

6 April 2025
Rated 5 out of 5 stars

Fun tutorials with clear instructions

Fun tutorials with clear instructions. You can put together your own lessons, but you can also join a live session where they prepare the whole lesson for you.
In my opinion, you get a lot of content for a affordable price!
Also, love the instructor❤️

23 March 2025

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