Polarsteps Reviews 3,408

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and its quality, highlighting the ease of creating beautiful, high-quality photo books that serve as lasting memories of their travels. Many appreciate the user-friendly app, which simplifies the process of tracking holidays, adding photos, and sharing experiences with family and friends. People find the app an excellent tool for documenting their adventures, with the resulting travel books often described as professional and exceptional in appearance. However, some customers also noted occasional issues, such as damage to the book cover upon arrival or difficulties with video loading and tracking accuracy, especially during cruises. A few users expressed frustration with the app's insistence on installation for continued use, citing privacy concerns and battery consumption. There were also isolated reports of poor print quality, with original high-quality photos appearing blurry or downscaled in the final book, and some experienced problems with books not loading or being editable.

What people talk about most

Product

Consumers express great satisfaction with the product, particularly the photo books. Reviewers consistently... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the books,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the app's ease of use and... See more

Application

People report positive experiences with the app, finding it easy to use for tracking travels, uploading... See more

Holidays

Customers had positive experiences with holidays, finding it a great way to create and save holiday memories.... See more

Based on these reviews

Rated 5 out of 5 stars

Polarsteps ran in the background for our entire trip to New Zealand. When we returned, it was really easy to select which photos we wanted to include in our book, and add commentary. The finished hard... See more

Rated 5 out of 5 stars

Made this as a diary of our trip and way to recall daily activities and places visited and feelings experienced. Then at the end I just pressed create travel book and it generated all my collections o... See more

Rated 5 out of 5 stars

Easy to make, good book quality Customer service respond quickly to your questions. Shame we can't make a commun book with several trips... Just think to create only one trip for your holidays even... See more

Rated 5 out of 5 stars

Our family has used PolarSteps for several of our extended family trips. We’ve used it for short five day trips and longer 60+ day trips and love it. It allows our friends and family to follow us alo... See more


Company details

  1. Software Company
  2. Photo Printing Service

Written by the company

Over 15M+ explorers have chosen Polarsteps to create and capture their adventures. This all-in-one travel app shows you the world’s most enticing travel destinations, gives you insider tips and plots your route, locations and photos when the journey is underway. The result? A beautiful digital world map that is unique to you! As well as the chance to turn it all into a hardback photo book when you’re done. And it doesn’t stop there... Record your route automatically, keeping your phone in your pocket and eyes on the world. Doesn’t drain your battery, works offline and you have full privacy control. PLAN ■ Polarsteps Guides, created by our travel-loving editors and other explorers like you, show you the best of the world (as well as giving you top tips for once you get there). ■ Itinerary Planner to build your dream (editable) itinerary. ■ Transport Planner helping you get from A to B with clear transport options between destinations. TRACK ■ Automatically track and plot your path on a digital world map (that grows fuller as your passport does). ■ Add photos, video, and thoughts to your steps along the way making your memories all the more vivid. ■ Save spots that you love so that you can always find your way back. SHARE ■ Leave tips for the travelling community on where to go and what to see. ■ Share your journey with friends and family if you want to. Or keep it to yourself. You have full privacy control. ■ Follow others and share in their adventures. RELIVE ■ Retrace your steps – scrolling through places, photos, and your travel stats. ■ Create a unique Travel Book filled with your pictures and stories with the touch of a button. WHAT THE PRESS ARE SAYING ABOUT POLARSTEPS “The Polarsteps app replaces your travel journal, making it easier and more beautiful.” - National Geographic “Polarsteps helps you track and share your journeys in an easy and visually appealing way.” - The Next Web “Polarsteps’ resulting travel log is impressive, and is the source of a severe case of itchy feet in your correspondent.” - TechCrunch FEEDBACK Questions, thoughts, or feedback? We’d love to hear what you think about Polarsteps. Get in touch via support.polarsteps.com/contact


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great way of letting others enjoy your trip

I really like the app as it is an easy way to inform people where you are, what you are doing. It's very easy in use and after you can fix your photobook in know time. It was the first time I used polarsteps, will definitely use it again.

13 February 2026
Unprompted review
Rated 2 out of 5 stars

Everything spools for ages

Everything spools for ages - doesn’t seem to be able to play a 30 second video without spooling! Ruins reviewing pics & videos for me.

3 March 2026
Unprompted review
Polarsteps logo

Reply from Polarsteps

Hi Laura! Thanks for your review and sorry to hear about this issue! Could you contact our support team at support.polarsteps.com/contact, explaining the issue and include your trip link, app version and a screenshot of the issue? This would help the team further investigate what’s going on. Thank you!

Rated 5 out of 5 stars

Amazing travel app

I was introduced to Polarsteps by a friend. It's such an amazing app and I now use it for every trip; either for my own reference or to share with friends and family where I am without posting on social media. My mum and I travelled together recently and I ordered her the photo book of the trip. She absolutely loved it. The quality was amazing, the layouts beautiful and it was so easy to edit.
Highly recommend

28 February 2026
Unprompted review
Rated 5 out of 5 stars

A great app, with a fantastic unique product

The app is brilliant for recording your travels and letting family and friends track your holiday and view your photos as you publish them. The real plus is the travel book you can get published at the end of your travels. A unique lasting memory for a reasonable price.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to use

It was easy to use. I was able to choose where my photos would go, re-arrange it and it came out exactly what the preview was like. I like that it saved my photos through the app and also as my location was on, it showed the way we went on the trip. I love the book we ordered.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Have already recommended to lots of friends. Easy to use, great service. Highly recommend. But make sure you triple check layouts to ensure you get exactly what you want.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

all expectations met

it followed my trip accurately. allowed for text and pictures. The possibility tot rearrange pictures and to add xtra's was excellent.
the book they sent me met all expectations

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, easy to edit, easy to split up into 2 books when you have made so many pictures that it does not fit into 1 book.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

These guys have cracked Travel…

These guys have cracked Travel memories. A fabulous app which tracks your holiday, allows you to add memories and photos easily and in the end you can create the most beautiful high quality book.

Very much impressed with Polarsteps and would highly recommend them

19 February 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful souvenir of our trip!

We had Polar Steps create a photo book about our safari trip. We appreciated being able to add more photos afterward. The book is beautifully produced with lovely colors, sturdy paper, and a very good binding. A wonderful souvenir of our trip! Exceeded our expectations!

2 February 2026
Unprompted review

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