Poiano Garda Resort Reviews 278

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and efficient, often going above and beyond to ensure a pleasant stay. People frequently highlight the excellent facilities, including spotless accommodations, beautiful pools with ample sunbeds, and stunning views. The service, including the complimentary shuttle bus, is also highly regarded, making it easy for guests to explore the surrounding areas. However, some customers also noted that while the rooms were clean, some aspects, like the fridge or kitchen, could benefit from updating. A few people mentioned that the shuttle bus system could be improved, particularly regarding queuing and capacity, and that the bar staff could be friendlier at times due to being understaffed.

What people talk about most

Facilities

Users describe positive interactions with facilities, highlighting the exceptional cleanliness and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Location

Clients share positive opinions on location, frequently praising the stunning views of Lake Garda and the... See more

Service

Customers had positive experiences with service, particularly praising the shuttle bus service to Garda town,... See more

Quality

People report positive experiences with quality. Customers consistently praise the exceptional cleanliness... See more

Based on these reviews

Rated 5 out of 5 stars

A lovely place to stay for our holiday. Very well run, friendly and helpful staff. Excellent food and restaurant staff very professional and polite. Everywhere was spotless. Beautiful views from hot... See more

Rated 5 out of 5 stars

Was here for a week in June. Staff were friendly and efficient. Room was comfortable with decent sized balcony. Fantastic pool and always got a sub bed no matter what time of day. Food - breakfast... See more

Rated 5 out of 5 stars

The staff in the restaurant especially the manager were marvellous, my wife has got an onion intolerance so we had concerns about her eating every day. The manager went through the menu every day and... See more

Rated 5 out of 5 stars

An absolutely amazing experience at Poiano. Room was lovely, staff very friendly and helpful, minibus into town and bonus. Food was lovely and reasonably priced, as we're tge drinks. Views over Garda... See more


Company details

  1. Spa Resort
  2. Hotel

About Poiano Garda Resort

Written by the company

Benvenuti al Poiano Resort

Immerso in 60 ettari di natura mediterranea, il Poiano Resort è il luogo perfetto per chi cerca relax, comfort e divertimento in un ambiente unico sul Lago di Garda.

Che tu stia programmando una vacanza romantica, un soggiorno in famiglia, un viaggio di gruppo o un evento aziendale, qui troverai sempre un’accoglienza attenta e servizi pensati per ogni esigenza.

  • 💆‍♀️ Rilassati nella moderna Poiano La Spa, dove benessere e tranquillità si fondono in un’atmosfera rigenerante.
  • 🏊‍♂️ Approfitta della nostra grande piscina panoramica, dei campi sportivi, della palestra e delle tante attività all’aria aperta.
  • 🛏️ Scegli tra camere accoglienti in hotel o comodi appartamenti nel residence, tutti con vista sulle colline o sul lago.

📍 A soli 2 km dal centro storico di Garda, facilmente raggiungibile a piedi o con il nostro servizio navetta gratuito, il Resort è anche una base ideale per esplorare le bellezze del Lago di Garda e dei suoi dintorni.

Scopri di più su www.poiano.com e lasciati ispirare dalla tua prossima esperienza Poiano!

Scopri di più Prenota ora

Contact info

4.8

Excellent

TrustScore 5 out of 5

278 reviews

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Rated 5 out of 5 stars

Holiday concerns

The staff in the restaurant especially the manager were marvellous, my wife has got an onion intolerance so we had concerns about her eating every day. The manager went through the menu every day and pointed out what was safe and what wasn't, even on a buffet evening he himself went around and chose a plate of food and delivered it to the table. Way above his pay grade. The hotel and facilities were second to none.great holiday.

10 September 2025
Rated 5 out of 5 stars

Beautiful resort

Beautiful resort, excellent location, close to many charming villages and Verona. The cottages are spacious. Air conditioning, nice swimming pool.

21 October 2025
Rated 5 out of 5 stars

A lovely place to stay for our holiday

A lovely place to stay for our holiday. Very well run, friendly and helpful staff. Excellent food and restaurant staff very professional and polite. Everywhere was spotless. Beautiful views from hotel over lake Garda and surrounding areas.
Friendly shuttle bus drivers taking us down into Garda and back.
Staff working there work very hard and multitask doing different jobs around the site.

24 September 2025
Rated 5 out of 5 stars

An excellent Stay at a Top Resort

The resort was clean, staff were exceptionally friendly and facilities were excellent. Superb views of the lake from our balcony. Regular transfers available to the centre of Garda by the friendly Massimo in the morning and late afternoon. Went half board and the food was plentiful, limited choice for the evening meals but this was predominantly as I am not a fan of fish dishes. Would completely recommend this resort to stay and relax whilst you're visiting the beautiful small towns that proliferate around Lake Garda.

21 October 2025
Rated 5 out of 5 stars

Poiano Holiday

Fabulous view from the resort
Good room's & appartments
Excellent choice of food
Brilliant service
Regular service into garda town or only 20 min walk
Very good amenities
All round great experience
Would stay again

21 October 2025
Rated 5 out of 5 stars

Great resort in beautiful surroundings…

Great resort in beautiful surroundings with amazing views…delicious food menu and excellent customer service from start to finish…golf buggy lifts from reception to rooms were needed and so helpful after a busy day sightseeing and/or playing one of the many sporting activities available. Highly recommend and would like to return.

21 October 2025
Rated 5 out of 5 stars

Scenic location

Absolutely spotless hotel. Very friendly and helpful staff. Views were amzaing from the resort. Cannot fault a single thing here. We would definetly be visiting again in the future for sure

12 September 2025
Rated 4 out of 5 stars

Lovely resort but be prepared for the steep hills

Lovely, well maintained resort set in the hills overlooking Garda and the lake. Fantastic pool with plenty of sun beds. Well equipped self catering apartments and lots of amenities. The resort does have some very steep inclines. We only ate at the onsite restaurant once and found it ok, nothing special.
Whilst walkable for us as a family, the resort is around a 30 minute walk from Garda. The hotel does run a shuttle bus service but these only take between 6-8 people each trip so be prepared to wait at peak times.

12 August 2025
Rated 5 out of 5 stars

Lovely experience.

Was here for a week in June. Staff were friendly and efficient. Room was comfortable with decent sized balcony. Fantastic pool and always got a sub bed no matter what time of day. Food - breakfast was plentiful and great choices. Dinner would have been better if we liked fish but never left hungry. Garda was beautiful. Would definitely return.

7 June 2025

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