The Pod Company Reviews 

Ricardo was very helpful when initially placing my order and getting more information about the products. Since then the customer service I have received form Elene has been amazing. The product (Long tub and chiller) is great.

The Pod Company was very responsive and took care of the issue immediately.

They were helpful when I had an issue

Experience from The Pod Company has been first clast class. From the ease and price of ordering, to the delivery and set-up instructions, everything has been seamless and easy. Not to mention the physical and mental benefits I am receiving from my new cold plunge. I highly recommend.

Amazing customer service. Responsive and above and beyond.

They have supported me through two easy warranty replacements for parts.

The company makes cold plunges affordable. Their customer service is outstanding.

The Pod Company really wants to ensure tbe customer is happy. They are so responsive to any question or need. Best customercare I have experienced in a long time. I love my sauna!

Order arrived promptly, but with an item short. Able to contact POD Company immediately, who sorted it without quibble.
POD was easy to assemble and decent quality.
Very happy.

The chiller works incredibly well. I have a horse trough with no lid and it cools it down to 50° in the Hawaii weather in only three hours, even quicker when I use ice packs.

I am pleasantly surprised how such a popular company has such a big heart with really heart-centered customer service. Their rep Maressa has treated me with kindness, compassion, and professionalism, which means a lot to me as I have a disability and am using their product for health reasons.

This is my first time experimenting with cold therapy and I feel it is as game-changing and innovative as peptides, yoga, or any other therapy. I have a variety of disabilities, including nerve damage that I've been suffering from for over 20 years, and this is literally the first thing that has taken away my pain.

I'm a lifelong customer. I'm very grateful that I can feel my body again.

I highly recommend not only this product but this company. They will take good care of you.

Had an issue and Alex was able to resolve it.

Alex promptly replied to my issue and immediately started the process to replace the failing part.

Great product. Have had our ice bath for 2 years now. Appreciate the company’s responsiveness if I ever have an issue. Most recently Giorgi helped to quickly resolve a water flow issue - turned out it was a user issue. 😏

I have been using Ice Pod stand Bath for sometime and recently upgraded to Ice Pod Long with Chiller. I am very impressed with quality and simplicity of setting up and use. I am 6 foot 2 and fit perfectly inside. The chiller works as intended. And customer service is top notch. They responded within 24 hours. If you are looking for a product that is affordable and tested i would recommend The Pod Company.

They were prompt, very willing to help in every way possible, gave great instruction and insight, and very professional.
Also, they help their clients on social media without any delay.

quick and supportive with my issue

Tamara helped me sort out my order and helped get my account adjusted as I put in a misspelled email address. She was nice and helped me confirm my order and shipping info.

The customer service was quick and got me the correct parts I needed. Thank you!!!

Megan was very receptive to my questioning and welcoming. I have purchased a recovery unit with a competitor and expressed issues with that experience. Megan provided responses that made me feel comfortable with the purchase from The Pod Co.