Podbean Reviews 391

I love working Podbean. I made a mistake with many of my episodes being in MP4 format and not MP3. They took the time to update all my 70 plus episodes for em so I could finally get my show onto Spotify. I am forever grateful. This has saved me so much time and has allowed me to continue to grow my podcast.
Podbean is an easy platform to use and it saves me so much time because it’s simple to use.

Heather. What’s that Whisper

We changed podcast host, and podbean was still referencing the deprecated rss feed. I did not have access to the old server, so I couldn't forward to the new feed. I contacted the podbean support team and they were able to update the feed within a few hours.

They are great to work with! Very responsive!

I love podbean, their support is excellent, always looking to help, advice and feedback from getting the best from the podbean platform, many helpful links and prompts to make my podcast a success, including growth in listers, presenting tips, quality of sound, live shows, the customer care and technical team get back promptly with great help feedback and supportive advice, and as a result I am encouraged the way things are going with my funny true stories podcast, I really appreciate podbeans help and support, and my favourite fellow podcasters are on this podcast also.

Had an issue with updating. Raised a ticket which was opened and actioned immediately. Very impressive service

I was very impressed with how quickly customer service was able to address my issue. It took less than an hour and my feeds were once again up and running. Thanks for the quick service!

Support was timely and expert.

A) they respond within minutes, with a ticketnumber for your case
B) they take a little longer, but not much, to come back with a complete answer
C) the response is from a person, a human. This is rare these days, but very valuable to me

fast and good answer to my question, problem solved within 1 hour

I have been using Podbean for over ten years, to publish church services, once a week. Podbean's process is smooth and reliable. I have limited familiarity with computers and posting. Podbean makes the process easy, and has quickly answered any questions I had.

I switched to Podbean because it mirrored the simple workflow I had with a platform called Swell (which is no longer in service). I record only with my phone, so I needed a UI that I could feel comfortable navigating. Podbean has all the features I had with the previous platform and more! One of my favorite aspects is being able to embed my entire podcast on my website - it looks great, and users can see all the episodes in one place without downloading anything. Customer service is quick and friendly throughout the setup process or anytime I have questions. If you have a podcast, you need Podbean!

I’ve been with Podbean for 5 1/2 years. When I began podcasting I knew nothing. However, after researching all the podcasting companies I went out on a limb with Podbean. Honestly, since that first day I’ve never looked back. The Support Team is second to none. You as a podcaster or technician are not just a number—you are an individual who from time to time might run up against an issue you are not capable of handling yourself. That’s where the Support Team is always on standby for any situation they can help you solve. Their replies are in such a way that you just follow the steps shared with you and never waver— instead follow their wisdom and expertise to get back on track. I’m one grateful podcaster for Podbean. Just give them a chance to work with you. I think you’ll agree!

I started a new podcast this month and knew very little about the setup required. Podbean was incredibly helpful, very responsive, and kind. I highly recommend the platform and the customer service that comes along with it :)

Thinking that it was an App and I would never hear back I was very impressed at how quickly I got a reply and how helpful it was. It means a great deal, because I spend hours while driving ans working listening to PodBean. I also recommend to friends all the time.

Quickly resolved

Podbean kept the solution very simple, which was just what I needed. And they responded in quick time. Very impressive. Their instructions and guidance was exemplary in my opinion. I joined another podcast platform before podbean and the difference is clear that I make the right decision to change platforms

I haven't used the platform extensively however I did have to deal with their customer support on the matter of a copyright infringement. They were professional, prompt, and thorough, with good communication.

I'm new to the Podbean platform and as such, as I navigate around the platform, I have raised a number of support tickets. Honestly, astounded and the speed of response. Not only that - the detail and professionalism of the responses is incredible! Well done Podbean Team!

Could not figure out program. Said is was all in one easy to use for beginners. That's no true. After two hours of nothing but frustration. I wrote them and asked to cancel and get a full refund like their website or internet said and was told NO REFUNDS. Cancel before the next month or they will continue to take money out! I feel that this is unethical and they should be investigated for fraud!

I have used Podbean for several years because it's free, it has good/easy-to-use features, the number of problems is minimal, and when there is a problem, customer service is very prompt. Sometimes, a podcast will not update properly to display the new episodes, and when I contact the company about this issue, they resolve it promptly, usually on the same day.