Pocket FM - Audio Drama Platform Reviews 

2,608
•
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained that the pricing structure is extremely expensive, noting that finishing a single book requires spending hundreds of dollars on coins. Visitors also experienced deeply frustrating issues, such as sudden losses of visual content halfway through stories, intentionally repetitive content designed to pad length, and frequent technical freezing errors. Some reviewers were happy with the platform despite these major drawbacks, mentioning that the captivating fantasy plots are genuinely entertaining and great for listening while managing daily tasks. People appreciated having access to imaginative storylines that provided a nice escape during their daily routines.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, often finding the stories captivating and... See more

Price

Users describe profound dissatisfaction with pricing, noting that completing a single book can quickly... See more

User experience

Reviewers highlight negative aspects of user experience, noting that visual elements and AI imagery suddenly... See more

Application

Reviewers express strong dissatisfaction regarding the application, highlighting frustrating issues such as... See more

Value for money

Clients share profound dissatisfaction regarding value for money, expressing frustration that finishing a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The story Mama's Lil Kings is very captivating. However, the episodes are so short and then costly to enjoy. It shouldn't cost with 9-11 minute sessions. Then they stop providing video all togethe... See more

Rated 2 out of 5 stars

I enjoyed the episodes of "Mama's Lil Kings" midway through the characters gender. Size, hair, race, would change. Ruins the experience

Company replied

Rated 2 out of 5 stars

This company could have an easy way to contact customer service when a person is having an issue, but it appears there is no such department. The story I've been following doesn't always resume... See more

Rated 2 out of 5 stars

Downloaded from Play Store about 2 months ago to watch a series. Initially 5 free episodes per day, then 4, 3, 2. Yesterday 1. Watched an ad that promised a free episode and none. Log in daily promis... See more


Company details

  1. Media Company

Written by the company

Pocket FM is a leading audio series platform revolutionizing the way stories are told. The company has pioneered and nurtured the audio series category, an episodic form of storytelling, and presently has the most diverse audio series library. The platform offers a varied range of audio series across various genres, including drama, romance, horror, thriller, sci-fi, and more. With its strong blockbuster engine, the platform is consistently producing $10 million audio series. It curates personalized experiences for its 130 million listener community worldwide, ensuring that every story finds its perfect listener. It empowers talented writers and storytellers to thrive, fostering a vibrant community of 250,000 storytellers globally.


Contact info

2.1

Poor

TrustScore 2 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

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2.1

All reviews

(2,608)

233 reviews in the last 12 months

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Rated 1 out of 5 stars

Pocket FM removed access to…

Pocket FM removed access to coin-earning puzzle games without notice. Attempts to ask about this publicly have been deleted. Unable to submit a review, so came here to see if my attempts will be thwarted again!

3 January 2026
Unprompted review
Rated 1 out of 5 stars

I have contacted customer service and…

I have contacted customer service and got no where. If I bought coins to watch more episodes they would take the the 1 coin it said you were to pay to watch the episode then you come back the next day and all of your coins were gone. Most recently like others have stated, the writers are going off in strange directions. They have lost the characters that first got me interested.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

BUNCH OF THIEVES

Pocket FM are becoming a con artist. I was listening to "Saving Nora" (the old version), and suddenly it was removed from my library. I have been trying to search for it for more than a month now but instead, it kept showing me the new version by C. Wong.... Mind you, I was already on episode 930 plus on the old version... with the new version, I have to start unlocking again at episode 156. I paid a lot to unlock it to 930 plus, but to ask me to start again is daylight robbery.
Also, they keep adding stories I don't like to my library. I kept deleting them, but they kept adding them back. I can't even subscribe; I have to buy coins to unlock episodes. You only get 1 free episode a day.
U guys can do better... if nothing is done to change this, I'm deleting this app...bet it will save me lots of money too.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

This app is horrible!

This app is horrible! The story I listened to had so many different writers the story line and names changed! The writer got names mixed up, family members were deleted and last names changed and went back in the middle of a episode. Horrible, Horrible, Horrible!!!!

15 December 2025
Unprompted review
Rated 2 out of 5 stars

They offer a free episode if you will…

They offer a free episode if you will watch 8 ads . Sure , fine I'll watch 8 ads .
Well by 8 they 16 . And don't get caught up in the surveys . I'll get halfway through and it will decide I'm not a match after spending 10 or more minutes answering questions

10 December 2025
Unprompted review
Rated 1 out of 5 stars

After paying a bunch of coins

After paying a bunch of coins, watching ads & purchasing coins, I really got into only 1 story....I watched 644 episodes & now I have to wait again cause episode #645 is coming soon??? When??? I will wait a few more days ,if they are NOT loaded yet, I will delete POCKET FM & write a ton of bad reviews!!!

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Supposedly their system had a mess up…

Supposedly their system had a mess up and put a coin package out and I purchased it multiple times then they realized their mess up, supposedly and took all my coins back and refunded my money, which is utter incomplete b. S, and they gave me a whopping 200 coins when I had over 5000 coins. Needless to say they don't care about their customers and will rip you off the first chance of yet, even if you're one of their highest members.\n Like platinum?\n And have a listening streak of over 240 days. Straight

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Cheating you out of 'coins' and…

Cheating you out of 'coins' and virtually no support.
I was lured into one of their stories and decided to purchase coins to finish the book. I took advantage of an offer an was awarded 440 coins. After a couple of days their system advised that I was down to 1 but their Activity Log shows I only used around 30. I contacted support and was handled by a bot who raised a ticket. That was a couple of days ago and, guess what, no response from a real person AND no coins added to my account.

Avoid using and look for another provider.

UPDATE 22Dec Contacted them through email listed on Google play and was given a ticket. Next day I received an email advising matter was resolved. It wasn't resolved at all as still no coins added to my account and no refund from them. Will try emailing again!
UPDATE 5JAN 26 During the Xmas break, they completely wiped my payment and history. They agree that they've received my payment and that I should have a total of 440 coins but still no coins added to my account. I've emailed AGAIN today and asked why they've wiped my account. I am getting extremely frustrated with this company and their support (or lack of!).

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not use pocket FM

Do not use pocket FM! It’s very expensive. Customer service is nonexistent! And free episodes for watching is a SCAM!!

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Abusive and outtapocket fm

Ninty percent of the stories are built on physical and mental abuse, the male characters are mostly simps or overbearing, and the females are bearches or abusive 304s that can't keep their hands or opinions to themselves, all the of them are way too costly, with very poor written skills presented, and the fact that it seems like a scam of an app hasn't been lost on me considering it comes out of India,which is known as the land of scams.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

They get you into the story then once…

They get you into the story then once hooked you need to purchase "Coin" to continue listening but you have no idea whatsoever how much it will cost to finish the story. Or you can watch some terrible adds that will supposedly allow you to listen to one more episode of the story but often doesn't. However which ever you do the software often starts the story from the very beginning again for no reason except to make you pay more or watch more terrible adds that you can't switch off easily and still won't give you access to the story.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM TO RIP YOU OFF

I admit, some of the stories are interesting —> BUT THAT'S HOW THEY LURE YOU IN! SOON, they cut the number of FREE episodes to only TWO PER DAY in a scheme to get you to PAY FOR MORE! THEN, the app starts CHEATING YOU by dangling so called 'FREE EPIODES' in front of you, saying "Oh, just watch a few ADS and we'll give you ONE FOR FREE". BUT MORE OFTEN THAN NOT, YOU'VE JUST WASTED TEN MINUTES OF YOUR LIFE ONLY TO BE TOLD YOU DON'T QUALIFY FOR ANOTHER EPISODE!

8 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS APP UNTIL THE PRICING…

DO NOT USE THIS APP UNTIL THE PRICING COMES DOWN. They should have a subscription service for books. The books I’ve listened to have been good but they changed the price of getting episodes to a standard 9 coins per episode whether the episode is 4 minutes or 15 minutes long. They used to have discounted episodes so you could still listen to a few chapters a day of the book you are enjoying and not be to expensive. Change pricing and I change my review.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

THIS APP IS A SCAM

I only gave 1* because I couldn't give 0!!!

I have been robbed. I purchased coins, calculating I should have received 15 episodes and I only got 8.

THIS IS A TOTAL SCAM!!

NO CUSTOMER SERVICE
NO RECORD ON THE APP OF WHAT I BOUGHT AND SPENT

AVOID COMPLETELY!!

2 November 2025
Unprompted review
Rated 2 out of 5 stars

Bought c oins do not upload

Although I am enjoying the story I have bought coins twice and nothing has downloaded. I am very frustrated. I have contacted them but not sure the AI understood the question.

26 October 2025
Unprompted review

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