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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers reported issues with refunds and claims, often finding the process difficult and unsatisfactory. There were also consistent complaints about customer service, with many people experiencing unhelpful responses or a complete lack of communication. Some people were dissatisfied with the payment process, encountering complications when trying to withdraw funds, particularly when using bank accounts. Additionally, some reviewers noted that response times from customer support were often slow or non-existent, leading to frustration and unresolved issues.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues with withdrawals and withheld funds.... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report issues with refund eligibility, with... See more

Claim

Customers consistently note negative experiences with claim processes. Many reviewers report that their... See more

Customer service

People report negative experiences with customer service. Many customers express dissatisfaction with... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers express gratitude for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am happy to trade from Pocketoption platform. I have a piece of advice to those who are complaining that you need to respect the rules of Pocketoption. For I have received my money after few minutes... See more

Company replied

Rated 2 out of 5 stars

Dear PO Trade Team, Thank you for responding to my review. However, I would like to clarify several important points regarding your state... See more

Company replied


Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Finance Broker
  5. Investment Company
  6. Non-Bank Financial Service

Written by the company

PO Trade is designed to ensure a smooth and comfortable trading experience for traders of all levels. It’s achieved through years of experience and continuous innovation, which are driving factors that define our trading services. We offer complete freedom of choice, with numerous instruments, multiple trading modes, and versatile financing opportunities. Gain access to more than 100 assets and three different trading modes available on our proprietary trading platform. Each mode has a demo account option to elevate your trading experience and ensure a smooth transition into a live account. Here, traders can find what they are looking for to trade how they want, and we are here to support them every step of the way. Join the community of traders with PO Trade today to gain even more opportunities.


Contact info

3.6

Average

TrustScore 3.5 out of 5

904 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

DO NOT BOOK A P&O CRUISE

Recently been on a Caribbean cruise on the arvia. Very disappointed. Ship too big, spent an enormous amount of time waiting for lift and travelling in them. Very few trips for disabled passengers. Gave a review on board and since we have come back, both of which I was asked if I minded if somebody contacted me, which I said yes to, nobody has contacted me. If you’re a disabled person you get a table at the back of the restaurant and feel like a 2nd class passenger. You have to join virtual queues to book a restaurant and they tell you when the table is ready, I didn’t come on holiday to keep looking at my phone. Sunbeds are a joke on ship days you just can’t get them unless you’re up at about 06. Even though you book your flight and cruise together, if there is a problem with the flight, P&o don’t want to know. A large number of passengers where delayed over 20 hours in Barbados and had to sleep on the floor of the airport, no contact from P&o and Norse airlines are not paying any compensation! Would never use them again, dreadful.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Pocket Option is a BIG SCAM and Thieves

Pocket Option is a BIG SCAM
they are happy when you are losing money, but once ypu start making profit they block your account

I made about $6000 profit, and they immediately blocked my account claiming i violated- Public Offer Agreement - i have asked for details of how i violated the agreement they dont respond to that.
They are scammers and thieves

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Worlds best scaming broker

It is just scam .I had opened an account using 850 USD deposit and after 2 month I grow my account to 6000 USD. when I want to withdraw 1000 USD they block my account and only refund 850 which I deposit initially. We do lot of hard work to make profit and this scam broker looting our profit. Never trust this scam broker.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

There is no better broker than Pocket…

There is no better broker than Pocket Option. I have been using the platform for some months now and I must say it is one of the best.
I would definitely recommend it to everyone.
The deposit and withdrawal is processed in no time.

Great job everyone!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

PocketOption: Easy and Trustworthy

PocketOption has been the most interesting trading tool I’ve used so far. It’s easy to trade, offers a demo account, and makes withdrawals super simple. Plus, it provides detailed historic account information, so I don’t need to use anything else to keep track.

I definitely recommend this tool to anyone asking me how to trade or looking for something easy to use. I have only good things to say about it and I’m happy to be trading here.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Pocket Option Is The Best!!

Believe me when I tell you that their is no better broker than Pocket Option!! Fast withdrawals and a user friendly platform makes this the go to broker for beginning traders like myself.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

My Personal Experience With PocketOption

They are a trusted great company no company like them are the trades so accurate and fast executed with you click on the buy or sell just in a blink of an eye!

I withdrawed in crypto USDT for the first time and they paid me in less then 24 hours, Very happy with them!

This is not a bot comment this is a real profitable trader.

I recommend them to everyone 10/10!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Truly Legit broker

Truly Legit broker. I trust this broker now 100%. I traded now 2 weeks and tradedes give me only positiv feelings. These fake bad News only fake News.

20 October 2024
Unprompted review
Rated 5 out of 5 stars

I won’t write a generic review

I won’t write a generic review, I’ll cut to the chase, yes it’s real, no it’s not a scam, I made a little over a grand in a few days. Pocket Options does pay out. It has a lot of security hoops but it does pay you.

16 October 2024
Unprompted review

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