I paid for new and they sent a used item. It was at the end of their life which may have influenced their action. I finally got a credit note contribution just before they went under. A sad loss and s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I didn't end up keeping the unit - a B-stock Yamaha DM3 mixer - as the workflow was too basic and it would ideally need a Dante to make it worthwhile at all. PMT's returns service was fantastic an... See more
We had no knowledge at all about the guitar we wanted to buy for our daughter on her 18th. The chap I spoke to was phenomenal!!! Worked to our budget, collected information about our daughter to m... See more
Good price & everything looks fine. The box the power brick was in was a bit battered although it was packaged well. Unfortunately let down by the Parcelforce 48hr service which meant the recipient di... See more
Company details
- Musical Instrument Store
- Audio Visual Equipment Repair Service
- Electronics Store
- Hi-fi shop
- Software Company
- Home Audio Store
About PMT Online
Written by the company

Here at PMT Online, we know the importance of getting the right gear for you. That's why we stock a huge range of the industry's latest and greatest in Guitars, Amps, Keyboards, PA, and more. With 12 UK locations, including our pioneering experience stores, we give our customers the chance to try out industry-leading gear like they would in the comfort of their home or a studio. Whatever level you're at, find the right gear for you in our huge collection.
Contact info
70-72 Evans Road, L24 9PB, Liverpool, United Kingdom
- 0151 448 2089
- sales@pmtonline.co.uk
- pmtonline.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased a B stock fender champion 2.
Purchased a B stock fender champion 2.
Hardly a mark on the amp. Sounds lovely and was delivered the next day in time for practice !
Good product, timely delivery
Purchased the product that I needed which works well and arrived in a timely manner
GOod experience
Excellent!!!
Speedy and accurate
Guitar arrived in two days - which was great - safe and sound and as described.
Hassle free
Great service!
quick delivery good customer service…
quick delivery good customer service with any issues. Happy.
A Perfect Online Experience
Everything went so smoothly - It's one of the guitar shops you can really trust - easy to order and reliable delivery of exactly what you wanted!
Was easy and secure and my delivery is…
Was easy and secure and my delivery is coming tomorrow 28th May 2025
The guitar was great
The guitar was great, didn't have to wait for delivery. Only poor point was the poor quality of the gig bag, very thin with little protection. I looked on line but can,t seem to get a more protective bag for my new guitar.
Amazing service - We had no knowledge at all about the…
We had no knowledge at all about the guitar we wanted to buy for our daughter on her 18th.
The chap I spoke to was phenomenal!!!
Worked to our budget, collected information about our daughter to make sure the product suited all her needs (and then some) absolutely fantastic customer service!
Easy purchase and delivery options, I can’t recommend this company enough. ABSOLUTELY FABULOUS 🩶
Pre order order
Pretty good although it could of advertised the average wait times on pre order before you order
Great Service!
Easy to find the accessories I wanted on their website, good prices, (and shown as VAT incusive, which I like).
Dispatch was fast and the packing good. A company well worth buying from. Great service!
All good
I am happy with my purchase, delivery and support that I received to setup the product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








