Plutodirect Reviews 

43
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Great Way to Lose Money Paid for something last month and emailed repeatedly for updates with no response. There's no number but they wouldn't be helpful if you could speak to someone. The only thi... See more

Rated 1 out of 5 stars

The item was as described but delivery was the problem. This seller used counterfeit stamps to post the item. This delayed the item and had to pay the postage again. The royal mail sorting offi... See more

Rated 1 out of 5 stars

Order wasn't sent next day as expected after spending 1/3rd of the cost on delivery. Nothing delivered for a week now. No reply to multiple emails. Thankfully my email was a relatively small amount.

Rated 1 out of 5 stars

Placed an order on their website that claims next day delivery weeks ago. No delivery. Tried calling and emailed several times. No reply. Escalated to credit card company for refund.

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1.4

Bad

TrustScore 1.5 out of 5

43 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(43)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Great Way to Lose Money

Great Way to Lose Money
Paid for something last month and emailed repeatedly for updates with no response.
There's no number but they wouldn't be helpful if you could speak to someone.
The only thing they're capable of is taking your money and sitting on it till you escalate it with your bank.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Beware, scam!

Same as all other reviews. Ordered an item and never received it. No way to contact the company. Scam.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered not delivered

Ordered an item which was showing in stock and not delivered. They have no contact number and do not respond to e-mails. Scam website.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

No goods, no reply.

Goods haven't arrived 1 month after the order confirmation. Currently getting no response to any emails. No other contact details available. I will update if I hear anything.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Please do not order from their website!

Please do not order from their website. My small order has not been received and no response to e-mails. The phone number does not connect through. Curiously the pending charge on my credit card transaction list has disappeared so it looks like I may have not been charged.

28 September 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

As other reviewers have said, avoid this company at all costs. I have not received my item and no response to emails, TOTAL SCAMMERS

16 April 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company. Items ordered but never received. No responses to emails. Avoid dealing with this company at all costs and spend your money with a company that cares!

26 December 2023
Unprompted review
Rated 1 out of 5 stars

Stay well clear of this seller.

Stay well clear of this seller.
Bought a remote controller but never received it. Contacted them with emails but unfortunately nothing happened.
They're a scam and scambags

11 October 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this company, DISGUSTING CRIMINAL BEHAVIOUR

The item was as described but delivery was the
problem. This seller used counterfeit stamps to
post the item. This delayed the item and had to
pay the postage again. The royal mail sorting
office asked questions I couldn't answer and
the seller offered no explanation. The seller did
refund me my additional charges.
Now just sent me a threatening message telling me to remove my reviews or face legal proceedings.

7 March 2023
Unprompted review
Rated 1 out of 5 stars

Don't use this company. Terrible.

Order wasn't sent next day as expected after spending 1/3rd of the cost on delivery. Nothing delivered for a week now. No reply to multiple emails. Thankfully my email was a relatively small amount.

18 February 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish. Item was not delivered on 2 occasions, Comms were poor and no refund offered on 2nd occasion. Crap service. Please totally avoid this crowd !!!!!!!!!!!

5 December 2022
Unprompted review
Rated 1 out of 5 stars

Placed an order on 8 March

Placed an order on 8 March. No updates on despatch. No reply to e-mails asking for order updates. Presume I will have to claim off my credit card. I cannot recommend this company at all.

17 March 2022
Unprompted review
Rated 1 out of 5 stars

100% UNRELIABLE

Placed an order on their website that claims next day delivery weeks ago. No delivery. Tried calling and emailed several times. No reply. Escalated to credit card company for refund.

5 January 2022
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

If I could give a negative star rating I would. Placed order for an in-stock item. Now, one month later, nothing. Worse, they do not answer e-mails. And checking companies house and other bodies, none of these telephone numbers are in use.
Not a company to use.
Worse of all I could have got the same item 25% cheaper on Amazon. My advice is clear
DO NOT USE AVOID

5 January 2022
Unprompted review
Rated 1 out of 5 stars

Are they still trading?

Placed an order, received a confirmation email straight away. That was the last I've heard from them. Called four times, no answer, emailed the sales team, no reply. That was a week ago. Very disappointing.

7 December 2021
Unprompted review

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