Latex Mattress Co. Reviews 

Excellent customer service! Allan kindly helped answer my questions.

Very engaging, friendly, knowledgeable and professional. Positive experience and looking forward to receiving our new beds.

Ferdz was wonderful in customer service and was able to help me place my order and help me determine a delivery time around my planned vacation.

The customer service here is A+. Ferdz was so helpful. The latex mattress they sell are amazing. The pillows on the other hand were a disaster, but they tried their best to make me happy. I feel bad the pillows didn't work out. So at least I sleep great on the mattress and dealt with very responsive courteous customer service.

I chatted with Plushbeds weeks ago, and Allan the rep was super helpful. It’s hard to find good customer service nowadays. Very satisfied

My representative Allan is very helpful and polite. I am in the market looking for a new topper to maybe my current mattress softer. He was knowledgeable in providing recommendation. I will purchase soon

Ferdz was terrific! A refreshing change from today's customer service. Responsive, knowledgeable and very helpful.

Ferdz is very responsive and kind. Thank you for helping me. And also thank you for getting back to me so quickly. Ferdz Garcia deserves a raise.

I have had a great experience with Plushbeds from the moment they helped me decide what would be the best option for me to the Topper itself.
The organic topper is extremely comfortable. My Grandson's live with me and the 8yr old constantly complained how his back hurt because the mattress was hard. The Topper I purchased from Plushbeds is so comfortable he loves it. I highly recommended Plushbeds.

We ordered on the Presidents' Day sale that then there were delays due to materials supply chain so I cancelled. A few days later Alan reached out to me directly and asked that I reconsider if he could get it shipped right away. Great customer service, I am was happy to pace my order and we are excited about the new bed.

Allan answered my questions about mattresses, he’s kind to route me to the right mattress for my needs.

Excellent customer service! Mike was very responsive to my questions.

And then after placing my order later that night, I realized I should have ordered dual firmness. I reached out the next morning via chat, and Ferdz was very helpful in switching my order before it shipped out.

Customer service is great with any questions you have. Ferdz was very attentive and replied quickly.

I have not purchased yet but I am excited about this product. Already Mike in chat customer service did a fabulous job!

My customer service agent Allan was very helpful. He truly was kind and answered all my questions. Thank you Allan for your support! Hopefully I will be returning my Helix mattress soon and will purchase a Plushbed!

Just received our new mattress, although it will be set up next week. Ferdz, has managed and facilitated the process from purchase, delivery and scheduling the removal of the old and install of the new. Thank you, Ferdz!

Ferdz was extremely kind and helpful with getting tracking information for the shipment of my order. When you call this company or chat with them, there are real people on the other line who really care about helping you. I would definitely work with Plush Beds and specifically Ferdz again!

I worked with Irma who was fantastic and helped me order the new bed for the new home under construction. It means a lot to me to have great customer service personnel and not just a great product.

Mike in Plush Beds customer service made our experience great! After ordering a new latex mattress topper and set of new sheets, we had a minor issue with one of our new pillow cases. The issue resolution that Mike and the Plush Beds team came through with exceeded our expectations. We will be doing much more business with Plush Beds...great company and team!

Just ordered my Botanical Bliss Organic latex mattress today. Spoke with Irma and she certainly was a good information source, as well as a great company booster, and very polite. Now waiting for the all important delivery of what I think will be an excellent product.