Plush Beauty Shop Reviews 105

TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

I was scheduled with one Estician but when I arrived for my appointment she wasn't there. I received a call a week prior letting me know she had an opening if I wanted to come then. When I asked if... See more

Rated 2 out of 5 stars

I am always more than happy with my purchases from plush beauty, but this time I’m really disappointed in the delay in the delivery. It has cost me embarrassment with paying clients It still hasn’... See more

Rated 1 out of 5 stars

Ordered on the 8th thinking over a week will be enough time for delivery. The package has only came today on the 15th! This has caused me a panic as I do not live anywhere near to a shop I can buy the... See more

Company replied

Rated 5 out of 5 stars

Love Plush Beauty products... I have received the best customer service here, a lady in the shop named Allana has been a massive help with my orders and always gives me the best advice. Her product kn... See more

Company replied

Company details

  1. Cosmetics Store

Information provided by various external sources

Beauty, hair and equipment supplies for makeup artists and professionals. Pro members upto 30% off apply online on plushbeautyshop.com for approval.


Contact info

3.1

Average

TrustScore 3 out of 5

105 reviews

5-star
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Rated 3 out of 5 stars

Bad experience

I was scheduled with one Estician but when I arrived for my appointment she wasn't there. I received a call a week prior letting me know she had an opening if I wanted to come then. When I asked if she was leaving I was told no, I knew that was her plan but I wasn't aware she wouldn't be there for my appointment on March 14, 2025. I started coming in October 2024 and I always booked with her. The estitician that gave me the facial, rubbed all the product into her gloves, so there was no product on my face. The music was to loud and. Some of the lyrics weren't appropriate. I hope my experience at the Upper Arlington location is better.

14 March 2025
Unprompted review
Rated 1 out of 5 stars

fraud

everything, you stole money out of my bank account to the tune of 196.61 with out my permission. at the very least i should have recieved some kind of product, but nothing , you are thieves. i've tried to get it back through my bank they said because i got some kind of sample from you . this is not right and i want a refund,

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Extensions are super natural..

Extensions are super natural... ordered them 3rd time ... absolutely in love with them ...

24 October 2021
Plush Beauty Shop logo

Reply from Plush Beauty Shop

Thank you so much for your wonderful review and for being such a loyal customer of Plush Beauty.

Rated 1 out of 5 stars

Shocking delivery times!!!

Ordered on the 8th thinking over a week will be enough time for delivery. The package has only came today on the 15th! This has caused me a panic as I do not live anywhere near to a shop I can buy the items from for my clients tomorrow. Luckily it came today however will not be ordering from here again. Paying high prices for delivery and taking a week to arrive.

15 October 2021
Unprompted review
Plush Beauty Shop logo

Reply from Plush Beauty Shop

Thank you for your review.

You placed your order on the 8th October. Standard delivery takes 3-5 working days. The weekend does not come under working days. You received your order on the 5th working day- in the exact time frame that we mention on our website during the time of purchase. We hope this helps clear up any confusion.

Regards

Admin.

Rated 5 out of 5 stars

Excellent products

Excellent products. I was amazed by the quality of the hair pieces. Quick delievery.

8 October 2021
Plush Beauty Shop logo

Reply from Plush Beauty Shop

Thank you for your wonderful review.

Rated 5 out of 5 stars

Great service

Great service. Quick and easy website. Received the item. Haven't used it yet so can't say anything about them but quality looks good and well made.

10 September 2021
Plush Beauty Shop logo

Reply from Plush Beauty Shop

Thank you :-)

Rated 5 out of 5 stars

Amazing product good quality

Amazing product good quality
Will buy them again ⭐️⭐️⭐️⭐️⭐️

4 September 2021
Plush Beauty Shop logo

Reply from Plush Beauty Shop

Thank you so much. We are delighted that you are happy with your purchases.

Rated 5 out of 5 stars

A++++

A++++ service

4 September 2021
Plush Beauty Shop logo

Reply from Plush Beauty Shop

Thank you so much for your kind words x

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