PlusCBD Oil Reviews 4,486

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I discovered their products when I lived in MPLS and needed help balancing brain chemistry with my TBI. The Co-op that carried it had received info from the company and helped me choose which product... See more

Rated 5 out of 5 stars

I've been using their CBD peppermint oil drops for years and have found them effective and delicious. Please don't stop making these! You have a fan! Plus they have great sales!

Rated 4 out of 5 stars

Really like the products, but frustrated from ordering on their webpage. Difficult logging in, doesn't remember me, unclear from drop down menus what I am ordering. I've used the extra strength oil b... See more

Rated 5 out of 5 stars

I’ve been taking sublingual CBD drops for several years now. I believe it has reduced my arthritis pain throughout my body. Easy and secure ordering, reasonable pricing, and prompt delivery from a rep... See more

Company details

  1. Pharmacy

Information provided by various external sources

PlusCBD Oil™ is the #1 choice of CBD for consumers in North America. We offer a wide range of CBD oil products in sprays, capsules, pure oils, and balms. All our products are non-GMO, gluten-free, and tested to ensure the best quality CBD oil available.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Consistent excellent service & products

I discovered their products when I lived in MPLS and needed help balancing brain chemistry with my TBI. The Co-op that carried it had received info from the company and helped me choose which product would be most beneficial. After moving, I have continued purchasing their excellent products & have found their services to be exemplary. Always easy to order with fast delivery as well as frequent discounts. Highly recommend.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

I am a BIG Fan of PlusCBD

I've been using their CBD peppermint oil drops for years and have found them effective and delicious. Please don't stop making these! You have a fan!
Plus they have great sales!

28 June 2025
Unprompted review
Rated 3 out of 5 stars

What customer service??? UPDATED

I have been a customer of Plus CBD Oil for over a year. I like the products just fine, it's just that there is NO response from ANY queries to customer service, EVER. When they switched to using DHL for their delivery service, I wrote to complain as DHL, in my experience is unreliable. No response, not even an auto confirmation of receipt of the email. In December, I received a promotional email detailing that if I made a purchase on that particular date before 11:59pm, a $20 credit would be added towards a future purchase in January. I made a purchase within the parameters of the offer and, so far, it has not been honored. I saved the email with the actual promotion. I then used their "contact us" page to "send a comment." No response. Then, I reached out directly to their Help email address questioning this, attaching a screenshot of the promotion. Again, no response. They are quick to take my payments, but don't seem concerned with anything further. I'm currently researching other brands.
*UPDATE* I don't know if they look at these reviews or not, but today 1/17/25, a rep called me and left a message apologizing for my not receiving the $20 discount credit and stated it will be refunded to my card from my last order. The reason given was that there was some confusion on how the discounts were to be given out and that they began distributing them yesterday. I appreciate this response and the phone call was a nice gesture. If positive changes are being made regarding their customer service, I will give them another chance. (I changed my rating from one star to three based on this response.)

12 January 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is lacking

Customer service is lacking. I placed an order July 26th. It is now August 5th and it still shows as "label created" with no further movement. I cannot reach their customer service department by phone (I get a
"we will call you back", no one ever has), nor has anyone responded to my email inquiries. Before this last order, they have been responsive and quick but due to this experience, will be ordering elsewhere. If there is no further movement on my order tomorrow, will be opening a dispute with my credit card company.
EDIT:
I did receive a call back today explaining that they had changed their shipping method from UPS to DHL and many customers are complaining of the same issue. The gentleman I spoke to said a replacement is being sent via UPS but I haven't received acknowledgement of this. If/when this happens, I will update my review.
EDIT 2: Still haven’t received, no UPS replacement issued. Opening a dispute with my credit card company today and never ordering from this company again. As an aside, I ordered gummies from Cornbread Hemp and received them in 4 days vis USPS.

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Fraud charge on my credit card

Fraud charge on my credit card. Not sure how it got delivered to my address. It took weeks to figure out who to contact since I didn't order it. Dispute placed with my bank. The item is returned using a UPS call tag and they refuse to issue a refund. Beware shade practices. Not a upstanding company to order items

2 February 2024
Unprompted review
Rated 1 out of 5 stars

Placed and order, no shipment and no response

Placed and order and was billed and received a email acknowledgement. Have never gotten a shipment confirmation and its a week later. Emailed twice asking for an update, and a third time telling them to cancel if it is not shipped. Tried calling and after a while on hold auto message telling me to leave a message and they would call back in 24 hours. Might be good product, but the customer service level is awful.

12 May 2022
Unprompted review
Rated 1 out of 5 stars

Ineffective & dishonest company

I bought several items from this company (CBD Drops 300mg and 750mg as well as CBD Softgels 15mg). They were ineffective and not the quality the company claimed. I spent a great deal of time writing reviews on these items so that other buyers could hear from someone that didn't RAVE about the products. (Strangely, all products on their website have glowing reviews averaging 5-stars out of 5 stars.)Well, the company never posted my reviews. I have sent those reviews 4 times to the company over the course of a couple of months - even contacting them after to make sure they received. They assured me they had my reviews and that they would surely be posted. It's been 6 months now, and the reviews are not on their site. Leads me to believe they either only post "good" reviews or the reviews on the site are fake. They are not an honorable company that discloses the true opinions and assessments of customers. Buyers beware!! Especially since you are ingesting their products.

5 August 2021
Unprompted review
PlusCBD Oil logo

Reply from PlusCBD Oil

We do not monitor this review site, so I apologize for the large gap in time for this reply. We posted your reviews. On other review sites you have posted on, we have asked you to contact us to make things right for you. We have an incredible return policy but you have yet to try and ask us for help. Why not try to contact us so you can have a better experience? You are entitled to your opinion; you don't like our products, that's fine, we get it and we support your telling others. We are known as one of the most transparent CBD companies and have even received an award for transparency. You can continue to post negative reviews about us or you can contact us if you want to change the experience you are complaining about. We look forward to helping you.

Rated 5 out of 5 stars

Dog seizures Treated with CBD.

My 4 year old Aussie has (had) seizures. After reading about cbd being good for this i started dosing him 2x a day w 30 mg.
Zero seizures for 10 weeks! No other meds because of side effects so its all cbd. Grateful.

3 November 2020
Unprompted review
Rated 5 out of 5 stars

I have not one complaint about the…

I have not one complaint about the product or company. I made the mistake of trying new company ended up with a really bad reaction. PLUS CBD will be my one and only trusted source of CBD moving forward!

26 August 2020
Unprompted review
Rated 4 out of 5 stars

The PlusCBD peppermint flavor is the…

The PlusCBD peppermint flavor is the most delicious of any CBD oil that I have tried, and I’ve tried a lot of different companies products. I mix it with a very potent brand from another company that tastes terrible on its own. Mixed with PlusCBD peppermint, the combination is tastes delicious! Fast shipping too.

8 July 2020
Unprompted review

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