Plus Agency Reviews 41

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I sell home decor products and was struggling with constant disruptions before switching. Been with Plus Agency for around 5 months now and things have been much more stable. Makes it easier to focus... See more

Rated 4 out of 5 stars

Support isn't instant every single time, but they always get back to me and sort things out. Overall, pretty happy with the service.

Rated 5 out of 5 stars

I had struggles running my ecommerce business 3 years ago. I was not able to scale my ads without getting a high CPM till I got a recommendation to use agency ad account. I've tested multiple provider... See more

Company replied

Rated 3 out of 5 stars

Ad accounts work well overall, but customer service is very slow and often leaves me waiting hours for replies. For the price of Plus Agency, I think they should invest in more support staff. The team... See more

Company replied

Company details

  1. Business Management Consultant

Written by the company

We ensure that your ads run 24 hours a day, 365 days a year Plus Agency partnered up with major advertising networks to provide agency ad accounts that will let you scale your ads fast without getting blocked


Contact info

4.2

Great

TrustScore 4 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 4 out of 5 stars

had my doubts about agency ad account…

had my doubts about agency ad account providers after hearing bad experiences in FB groups, but the impressive response time was what ultimately led us to choose Plus Agency. They managed to get our ad account live within 48 hours, and their rapid execution of top-ups even during weekends was remarkable. I strongly recommend reaching out to them because you'll be convinced to onboard with their services.

19 February 2024
Rated 5 out of 5 stars

Thanks to Plus Agency

Thanks to Plus Agency, I can now focus on optimizing my ads and marketing efforts without worrying about my ad accounts getting suspended. They provide swift assistance and contacts that help recovering and replacing assets when needed, making the process seamless and stress-free.

13 February 2024
Rated 5 out of 5 stars

I onboarded with Plus Agency because I…

I onboarded with Plus Agency because I was able to pay using a credit card which is more convenient for my business to avoid cash flow issues. unfortunately, I have to cover the CC processing fee. I would love to see a credit line option in the near future.

12 February 2024
Rated 4 out of 5 stars

My initial experience with their ad…

My initial experience with their ad account was quite catastrophic, as I encountered frustratingly high CPM rates. However, upon contacting them, they exhibited utmost expertise in identifying the issue causing the high CPM. Following their recommendations, my business has become profitable thanks to their professionalism. I highly recommend leveraging their knowledge and skills

9 February 2024
Rated 5 out of 5 stars

Nathan Nazareth was the reason I…

Nathan Nazareth was the reason I trusted Plus agency because I had trust issues after being Scammed in the past feom a stupid agency. I have been using their services for almost 3 months and I can say that my business has been significance positive change and I'm able spend over $40k a month on both platform which is 4x since I started with them.

20 February 2024
Rated 1 out of 5 stars

My Reply to @Digital Agency…

My Reply to @Digital Agency (plusadagency)- I am not hired by anyone. I have taken your service. I know and you also know about your service. I am not blaming your agency. I have just shared my experience to your agency. What I faced and shared that. I want you should improve your service and work on that.

7 January 2024
Unprompted review
Plus Agency logo

Reply from Plus Agency

Shame on you, You're not a client and we are 100% sure that you're hired by competitors!

Rated 1 out of 5 stars

So horrible customer service

So horrible customer service, Thank god they were harsh before I even join them! I just asked if someone else will be a able to check my campaigns, simple question right? Their response LITERALLY 'we don't care about your campaigns, why will we check them?' 'We are not interested in working with you' 'please look for another agency' so so horrible! Stay away!!!

15 December 2023
Unprompted review
Rated 1 out of 5 stars

They are deleting everytime my review

They are deleting everytime my review. Be aware of those SCAMMERS! They steal money and give bad support. Everytime you delete my review I will replace it to warn people!

PS: they are writing fake reviews by themselves so their percentage goes up. Pure scammers.

1 July 2023
Unprompted review
Plus Agency logo

Reply from Plus Agency

Fake review again.. please stop

Rated 1 out of 5 stars

Just to let Everybody know

Just to let Everybody know, they delete almost everybody’s reviews that are negative and they make fake trust pilot reviews, to push their ratings. These people are the biggest scammers

31 August 2023
Unprompted review
Plus Agency logo

Reply from Plus Agency

Fake review again!

Rated 5 out of 5 stars

Unrestricted Ad Spending From Day One

Being associated with Plus Agency fills me with immense satisfaction. The stability they've brought to my business has enabled us to effortlessly escalate from $200 to $2k/day, even amidst the uncertainties of Facebook.

18 May 2023
Unprompted review
Plus Agency logo

Reply from Plus Agency

Thank you for your trust!

Rated 1 out of 5 stars

SCAMMERS, not a professional agency! DON’T recommend

Biggest SCAMMERS, never work with plus agenency!! When you make top ups they keep a big part of the money without even telling you. When confronting them they come up with lies about other fees. Even when I already paid the 4% fee we agreed on but they kept more than 15%. SCAMMERS!!! There is 0 communication 0 help 0 transparency and 0 customer service. Even when asking for a refund for your STOLEN money they laugh at you and come up with even more lies that you have to pay them.

They also have FAKE trustpilot reviews on their website. Do not trust these scammers!

Very very bad experience, I would NOT recommend to work with them. You WILL LOSE money and time.

THIS WAS THE FIRST AND DEFINITELY THE LAST TIME!!!!!!

!!!!!! BEWARE SCAMMERS!!!!!!!

24 August 2023
Unprompted review
Plus Agency logo

Reply from Plus Agency

Your statement is significantly inaccurate. We have documented evidence indicating that you initiated numerous credit card top-ups. Since June 28th, there have been a total of 10 transactions, each ranging from $200 to $300 per top-up. During the onboarding call with our sales representative, you were clearly informed that you would be responsible for covering the processing fee, which typically amounts to approximately 4%, not the exaggerated percentages of 10 or 15% that you are currently asserting.

Furthermore, it is evident that you were fully cognizant of this fee structure, and we possess the necessary information to substantiate this claim. Regrettably, Trustpilot's policies do not allow us to present this evidence on their platform.

For the sake of clarification, it's important to note that among our clientele, you rank as one of the lowest spenders, with a total expenditure of less than $2.5k since your engagement with our agency commenced. Your discontent seemingly stems from the fact that, after utilizing the advertising account for a span of 2 months, you now express a desire to reclaim the setup fee.

Rated 1 out of 5 stars

They Scammed Me

They Scammed me! I wired funds for an ad account, but never received the account, or filled out any form, They said the funds were non refundable even though they hadn't done a single thing! I didn't sign an agreement or nothing. They stole my funds, and now don't respond to me. They told me via Skype that they will not argue with me on this and simply stopped responding.

Highly disapprove of this company, anybody with 5 star reviews beware of potential fake reviewers. I have chat receipts and funds transferred to prove my review. They scammed me, Buyer BEWARE! never again.

9 May 2023
Unprompted review
Plus Agency logo

Reply from Plus Agency

First of all, we refund your money and we have a proof of that. We believe you are not happy because we didn't let you scam people by promoting a 100% fake no compliant business. We have spent tons of time guiding you to promote a legit business but you are not competent to do it. You couldn't even add a privacy policy or terms of service to the footer of the website. BTW, you are the one using a Fake profile.

Rated 1 out of 5 stars

horrible pricing model

horrible pricing model. they take a precentage and you can only do it with bank transfer

4 December 2022
Unprompted review
Plus Agency logo

Reply from Plus Agency

Hi Chris, we really don't understand why are you rating us and claiming false information. We do accept Wise, and Wire transfers to our EUR & US bank accounts. also Stripe and Payoneer payments.

Rated 5 out of 5 stars

We Highly Recommend!!

We have several accounts with Plus Agency Ads and we highly recommend! The team is very professional and they communicate very quickly whenever we need help with anything.

1 December 2022
Unprompted review
Plus Agency logo

Reply from Plus Agency

Thank you Base Initiative for sharing your experience. Looking forward to helping you expand your brands.

Rated 5 out of 5 stars

Best agency

If you are facing issues with facebook ad accounts getting blocked or have a spending limits, Plus Ad agency is your where you should go! I was facing the issue from past 3 months, then finally I found them and they have been soo helpful everytime I get stuck. Best agency to work with.

29 November 2022
Unprompted review
Plus Agency logo

Reply from Plus Agency

Hi Janavi, Thank you for sharing your experience ;-)

Rated 1 out of 5 stars

Very bad ad account

Very bad ad account . Please don't purchase from them . There are better agency account providers than them. They don't allow u to run ur business smoothly . Very bad experience

27 October 2022
Unprompted review
Plus Agency logo

Reply from Plus Agency

Hi Disha, We don't allow running businesses that are not compliant with Facebook ad policies. (Gambling, Dating, black hat...) We would love to help you scale a legit business.

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