I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have d... See more
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Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable... See more
Company replied
First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on deli... See more
Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is th... See more
Company replied
Company details
- Electronics Store
- also in
- Camera Store
- Cell Phone Store
- Computer Accessories Store
- e-Commerce Service
- Phone Repair Service
Written by the company
Plus260 Tech Solutions, an award-winning business is a customer service company that also happens to specialize in electronics. With our headquarters being in Lusaka, Zambia, we stand as a distinguished e-commerce and electronics retailer. Our commitment lies in delivering premium technology products at prices within everyone's reach, coupled with a firm emphasis on outstanding customer service and rapid issue resolution. Our story began in 2017, when our Managing Director, Mr. Mbuyoti Muwela, answered the technology needs of his family and friends in Zambia while based in China. Officially registered as a business in May 2020, we swiftly expanded to cater to the escalating demand for affordable technology products throughout Zambia. Our growth trajectory and dedication to excellent customer service have earned us a prestigious reputation, leading to our recognition as the Best Start-Up E-commerce Business in Zambia in October 2022. We have proudly served over 7,000 individual customers and a broad spectrum of high-profile corporate clients, including SOS Children's Village, Impala Terminals Zambia, NHIMA, Itezhi Tezhi Power Corporation, NWASCO, BongoHive, and AIDS Healthcare Foundation Zambia. These partnerships have solidified our status as a trusted technology solutions provider. Our online presence is strong with more than 200,000 site visitors and over 20,000 products sold. Guided by Mr. Mbuyoti Muwela, the Chairman of the Board of Directors and Managing Director, our team of 19 proficient professionals excel in various areas such as customer service, procurement, marketing, technical support, web and graphic design, operations, delivery, and HR. At Plus260 Tech Solutions, our mission is not only to earn global recognition as an e-commerce service provider that enriches stakeholders' lives with inclusive, affordable services, but also to provide superior customer service and swift problem resolution. We envision a world where our economical e-commerce services and exceptional customer care enhance everyday life experiences, paving the way for a fulfilling lifestyle for everyone. Remaining unwavering in our commitment to core values of customer-centricity, quality assurance, integrity, teamwork, good citizenship, and personal accountability, our online store, www.plus260.store, offers a wide variety of products, from mobile phones, tablets, laptops, computers, cameras and their accessories, to an assortment of non-electronic items. Designed for optimal convenience, our online platform enables customers to purchase tech and non-tech items from their homes, offices, or on the go. We handle the delivery process, ensuring that products reach our customers' doorsteps at no extra cost. Our dedicated sales team, adept at swiftly resolving issues, is available online or in person at our store in Salama Park, Lusaka, Zambia, from Monday to Saturday. We strive to simplify the shopping process, guiding customers to high-quality and cost-effective products, thereby creating a rewarding shopping experience for all. - BELOW IS A LIST OF OUR PRODUCTS AND SERVICES - Cellphones and accessories - Tablets and accessories - Laptops and accessories - Computers and accessories - Cameras and accessories - Photography equipment - Headphones, Portable speakers and Sound bars - Printers and accessories - ICT devices and accessories - Various non electronic products. Get in touch with us if you will need our services.
Contact info
Ibex Hub Mall, Salama Park, Ibex Hill, Lusaka, Zambia
- +260971930623
- sales@plus260.com
- plus260.store
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Reply from Plus260 Tech Solutions
Received my order
The order came through, and customer service and updates were good.

Reply from Plus260 Tech Solutions
Plus260 tech solutions have excellent…
Plus260 tech solutions have excellent service. They consistently updated me on the status of my phone and delivered on time. I Highly recommend their services.

Reply from Plus260 Tech Solutions
Great customer service
Great customer service. The product was delivered on time. I'll definitely be buying more of your products

Reply from Plus260 Tech Solutions

Reply from Plus260 Tech Solutions
Plus260
Delivery took time but I don’t blame them,in overall Excellent service from Plus260…keep up the good work👌

Reply from Plus260 Tech Solutions
Customer service
Customer service is very professional. Delivery and packaging is top!
Keep it up. They even delivered my parcel to Muchinga province. My sister's phone was worked on with no charge within warrenty. 👍

Reply from Plus260 Tech Solutions

Reply from Plus260 Tech Solutions
Satisfied Customer
I ordered an iPhone 8plus and XR from Plus260store and I love them both….
It’s their consistency for me with updates and both my phones arrived in good condition and note forgetting free delivery,case and screen protector 😍…
I’d definitely recommend anyone to get their gadgets from here

Reply from Plus260 Tech Solutions
Great customer service and I absolutely…
Great customer service and I absolutely love the quality of the phone.

Reply from Plus260 Tech Solutions
I received my parcel well on time and…
I received my parcel well on time and the material was excellent.

Reply from Plus260 Tech Solutions
My order was delivered within 24hrs and…
My order was delivered within 24hrs and i was constantly updated on the status of my order before it was delivered.

Reply from Plus260 Tech Solutions
Review on my iPhone charging cable
My cable stopped working on a Sunday and you still went out of your way to deliver it for me the same day….. thanks so much for always coming through
Continue being reliable and friendly to us your customers 🫶🏾

Reply from Plus260 Tech Solutions
Am addicted 😅…yooo!!!
Am addicted 😅…yooo!!!!
It’s the customer service for me. Am already adding more to my chat just after purchasing an iPhone. That should tell you how effective the company as a whole is😂

Reply from Plus260 Tech Solutions
Delayed in delivery and the customer…
Delayed in delivery and the customer care response didn't come through for a specific search...... Hope I'll have a different experience

Reply from Plus260 Tech Solutions
Its the communication for me
Its the communication for me. Getting updates allows you to see where your package is.

Reply from Plus260 Tech Solutions
Laptop
The customer service was good as usual, effective communication at every stage. Most importantly the delivery was timely. Thankyou Plus260.

Reply from Plus260 Tech Solutions
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