Plumbing Doctors Reviews 

135
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's expertise and helpful communication. Many appreciate the punctuality and tidiness of the engineers, who often go above and beyond to ensure the job is done right. They are known for quickly diagnosing and fixing issues, providing peace of mind and excellent results. Reviewers frequently mention the staff's commitment to quality work, explaining processes clearly and leaving spaces clean. This dedication ensures a smooth and satisfactory experience, making them a highly recommended choice for plumbing and heating needs.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have used them and both times I could not fault the service for a reasonable cost. Following a shower leak, Curtis identified the seal as the probable cause and resealed eve... See more

Rated 5 out of 5 stars

Had a Combi boiler installed today and couldn’t be happier with the job. The team did an excellent job—professional, efficient, and clearly knew what they were doing. They also completed a smaller job... See more

Rated 5 out of 5 stars

We recently had Waseem and Curtis install a new boiler at my parents’ house, and the service was excellent from start to finish. They were kind, calm, and professional throughout the job. They... See more

Rated 5 out of 5 stars

Had Waseem and Curtis replace a bath tub for me as my old one had cracked, sent Waseem the photos on WhatsApp and he was able to provide me with a quote. I was happy with the quote and proceeded to bo... See more


Company details

  1. Plumber

Written by the company

We are Plumbing & Heating Specialists. Established in Coventry since 2014. Voted Top 3 Plumbers In Coventry. We take on a range of jobs from dripping taps to full central heating installations. We have over 3000 subscribers to our YouTube channel where we showcase our work and help the general public.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.8

All reviews

(135)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Needed a leaking toilet fixed for my…

Needed a leaking toilet fixed for my elderly neighbour. Got an appt v quickly compared to other firms I’d rung. Small miscommunication from them on the arrival time but that was soon resolved. Job was completed on the day & leak issue fully resolved. Bit of glue that was spilled to clean away on the flooring I’ve noticed but overall a good job.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, excellent communication & friendly engineer. Cannot rate highly enough. A well deserved 5 stars.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service. My leaking & smelly sink was fixed same day. Would recommend to anyone with similar problems. Communication superb

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Had a leak under our shower

Had a leak under our shower. Rang up plumbing doctors and they came round diagnosed the problem and had it fixed within 4 hours of my initial call. Curtis was a nice lad and very helpful.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Combi boiler install

Had a Combi boiler installed today and couldn’t be happier with the job. The team did an excellent job—professional, efficient, and clearly knew what they were doing. They also completed a smaller job for me a few days ago with the same high standard of work. Everything was left tidy, and the pricing was fair. Highly recommend!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Had a leak with the bath/shower…

Had a leak with the bath/shower wastepipe with water coming through the ceiling to the room below. My usual contractor was unavailable. So searched online and came across the Plumbing doctors.

They (Curtis) came within 24 hours and fixed my leak in just over an hour! Very reasonably priced, polite, neat and tidy. A Coventry based firm, started in 2012. The 5 star reviews on Trustpilot helped me to decide.

Good communications using mobile and text. Text to advise when plumber to arrive, and ability to track the van on it's way to you. All helps to reduce the uncertainty as to when your plumber will arrive.

I was quite impressed, I'd definitely use them again, and I'd certainly recommend.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service – Highly Recommend!

I had a fantastic experience with the Heating and Plumbing Doctors. After diagnosing a fault with my boiler, they managed to replace it within just two days. The whole process was smooth and efficient from start to finish.

They took the time to explain everything clearly, so I always knew what was going on. The installation was done professionally, with no issues at all, and they made sure to clean up thoroughly afterwards – you wouldn’t even know they’d been here.

Reliable, knowledgeable, and respectful – I wouldn’t hesitate to use them again or recommend them to others. Let the doctors operate!

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Very quick and reliable

Very quick and reliable if something is not right the 1st time they come and sort it the next day as fast as possible at no extra cost. Came earlier than scheduled as requested as well!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service and radiator replacement

Great work from Curtis and Waseem to replace a radiator and service my boiler. Received a quote before the job so no surprises and very fairly priced. Excellent communication,with a text letting me know that they were on their way and what time they would arrive. Very clean and friendly, will definitely be using them for servicing again, and to get the remaining radiators changed. Excellent company that I highly recommend

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service and Plumbing issues

I highly recommend Wazeem and Curtis for any plumbing and heating problems and for the annual check. They are competitive on pricing, transparent on work to be done and always sent a reminder text when they were on their way. Thank you.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Problem solved

Arrived first thing in the morning, got straight to work on a very difficult problem with blocked pipes hidden in walls and under floors. Had no expectation that anyone would be able to sort the problem on the day but Curtis had everything apart and put back together fully working by lunchtime. Very pleased as certain other big name companies did not even want to quote for the work. Plumbing doctors came out fully prepared and got everything sorted with very minimal cosmetic damage to the areas with buried pipes.

15 January 2025
Unprompted review

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