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PlumbHQ Reviews 

184
•
TrustScore 4.5 out of 5

4.6

Plumbing Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast and timely delivery, often noting next-day service. People are highly satisfied with the product quality, describing items as well-made and effective for their intended use. Reviewers frequently highlight the competitive and reasonable pricing, often combined with free delivery. However, some customers experienced issues with delivery, reporting significant delays or packages not arriving as expected.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

People report positive experiences with product, often highlighting its quality and effectiveness. Many... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive pricing of... See more

Quality

Customers had positive experiences with product quality, with many describing items as well-made and in very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast delivery, can't really do better than next day. Product is amazing, really well made. Why didn't I find these years ago. The stair rods hold the stair dust sheet in place without slipping m... See more

Rated 5 out of 5 stars

Very very quick delivery just what you want , it was delivered when they said it would be,that’s exactly what you need when replacing a broken one.

Company replied

Rated 5 out of 5 stars

First time I ordered from them, no problems with the transaction, arrived on time, well packed etc. Wouldn't have any problems ordering online from them again.

Company replied

Rated 5 out of 5 stars

Good email communication when order placed and then updates. Despatched the next day and delivered the following. No complaints.

Company replied

Company details

  1. Plumbing Supply Store
  2. Bathroom Supply Store
  3. Hardware Store
  4. Radiator Shop

Written by the company

Online plumbing merchant with free next day delivery on orders over £50. Quality and affordable Pipe Fittings, Valves, Tools and more. Always near you, wherever you are.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

184 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(184)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant as described

Brilliant as described, had a few questions regarding the product and customer service was really good and advise you on the right purchase. Thankyou plumbHQ

27 August 2024
Rated 1 out of 5 stars

We have asked now for 2 weeks to return…

We have asked now for 2 weeks to return goods and each time we are met with another process.... we are awaiting a collection label to return the goods supplied. To date since returning yet another e mail for them to say we will be in touch with you.

24 April 2024
Rated 1 out of 5 stars

Bad Delivery Service

They’ve sent it by FedEx & won’t let me leave delivery instructions.
2 failed attempts in a row & I’m no further forward in getting my urgently required materials

7 May 2024

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