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>>Powering you ahead with smart green energy solutions.>> Trading since 2011, Plug me in helps consumers, businesses and public sector organisations in the journey towards a cleaner energy future through solar + battery and EV charging solutions. We support the design, installation, maintenance and financing of these technologies, enabling our customers to reduce their carbon footprint and enjoy lower energy costs We're committed to delivering the highest quality green energy solutions tailored to our customers unique needs, all centred on our mission of providing smarter energy for all. In 2024 alone, we helped UK organisations save £10.9 million on energy costs. We work as your energy partner from day one. Our expert in-house team delivers end-to-end solutions, from early planning and funding through to installation, optimisation and long-term performance. Every system is designed around your building, your energy profile and your future plans – not just today’s demand. Trusted by organisations across the UK, Plug me in delivers stronger savings and genuine energy independence.
Contact info
United Kingdom
- 01858 525 407
- sales@plugmein.com
- plugmein.com
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Arshad EV charger installed 30th April
Arshad installed 30th April. Exceptional service and customer focus. We would definitely recommend 5Star

Reply from Plug me in
Neat and tidy EV charger installation
EV charger installed in a very efficient manner by Lewis, who was friendly and informative. Lewis was meticulous in his work, ensuring that no cabling was visible inside the house and leaving all working areas clean and tidy.
Many thanks for the excellent service.

Reply from Plug me in
Great service
Great service, pleasant helpful gentleman called Chris. Very happy with this firm.

Reply from Plug me in
Formula One standard install
I've just had Arshad here installing my new ev charger.
What a lovely chap, very friendly and professional, cared about his work. Did a lovely job keeping the wiring internal in my garage.
Thank you Mr. L Hamilton!

Reply from Plug me in
The Plug me in Engineer Chris did a great job.…
The Plug me in Engineer Chris arrived on time and then explained to me what needed to be done prior to the installation of my Wall box charger.Apparently the electric earth at the property would need to be upgraded, so he contacted the National Grid and they quickly came out. The necessary modifications were completed and Chris then continued to do the install. After this was achieved he then cleaned up the mess he had made. He then got me to download the App and then we plugged my vehicle in so he could demonstrate how to charge. All in all Chris did a great job 👍

Reply from Plug me in

Reply from Plug me in
Great customer service
Arshad did a great job fitting our wall box charger today
He was friendly, helpful & went out of his way to ensure a great finish on what was a difficult job due to meter location
Would highly recommend

Reply from Plug me in
Professional experience
Chris arrived early. He had a challenge with the awkward water and oil fittings that needed to be bonded but he was well up to it. Charger was installed without fuss and is working well. Very happy.

Reply from Plug me in
Charger fitted by Arshad
Arshad was professional throughout the process. Explained everything clearly and precisely.
Quick process and impressed with the whole experience

Reply from Plug me in
Brilliant installation by Arshad
Arshad installed our EV charger this morning. Communication prior to the install was good, Arshad was very friendly, and did a brilliant job. Prior to leaving, he helped me set up the app, and made sure I knew how it all worked. Would highly recommend!!!

Reply from Plug me in
First class service
Communication was good pre-install. Installation is high quality. Kevin was a problem solver. Not just trying to get in and out as quickly as possible but instead make it neat, tidy and safe, to my liking.

Reply from Plug me in
Lewis is very kind and professional.
Lewis is very kind and professional.
He did his job very well and clean
I am really happy with him.

Reply from Plug me in
Arshad our engineer was lovely and very…
Arshad our engineer was lovely and very polite and showed me everything I needed to know. 👏👏

Reply from Plug me in
Arshad is such a lovely gentleman who…
Arshad is such a lovely gentleman who came to install my wall charger. He was very polite and friendly and talked me through every stage of the process. I would recommend him for being the face of your company on any advertising, he’s absolutely charming. Thank you Arshad.

Reply from Plug me in
Excellent service by Lewis
Excellent service by Lewis, very efficient, helpful and very clean & tidy!

Reply from Plug me in
Excellent EV Charger installation
Kevin made an excellent job of my EV Charger installation.
He was professional, knowledgable and efficient.
A fantastic service.

Reply from Plug me in
Easee Charger Installation
Lewis Brand did a great job installing our Easee EV charger. He went above and beyond to make the job neat and avoid unnecessary cable runs. Tidied everything up and left the place spotless.

Reply from Plug me in
Great Polite Service
Had an ongoing issue with our car electrical charging point at home.
Arshad turned up quickly and sorted the car issue very efficiently.
Great polite service. Highly recommended.

Reply from Plug me in
Arshad
Arshad - excellent installation. Very informative. Thorough hand over with clear instructions for use.

Reply from Plug me in
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