Plotpackers Reviews 776

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and positive attitudes, which greatly enhanced their holidays. Many people highlight the well-organized trips and diverse activities, appreciating the seamless service and overall user experience. However, some customers also noted issues with communication regarding dietary restrictions and trip inclusions, finding some itineraries lacked sufficient free time or were not as "jam-packed" with activities as expected. A few other people also felt that certain destinations could have been swapped for more appealing or safer alternatives, and there were isolated reports of a guide being unprofessional.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their guides for being knowledgeable,... See more

Holidays

Consumers find holidays to be positive, with many praising the well-planned itineraries, variety of... See more

Location

People report positive experiences with location, expressing satisfaction with the places visited and the... See more

Service

Clients share positive opinions on service, frequently highlighting the exceptional care and helpfulness of... See more

User experience

Reviewers express high satisfaction with the user experience. Many customers highlight the exceptional care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved my time in Brazil - (second group) The beaches were amazing , Ilha Grande and Paraty and Rio were beautiful. Food was stunning and Mat our tour guide couldn't do enough and was attentive and... See more

Rated 5 out of 5 stars

I truly can’t put into words how incredible my trip to South Africa was. Our host, Samantha Casolaro, was the best host I could have ever asked for. She was not only kind, inclusive, and supportive, b... See more

Rated 5 out of 5 stars

Just finished the Colombia trip organised and run by plotpackers .we toured Medellín, Quatape , Salento , Cali and Bogota, enjoyed every minute of it . great trip.. got a really good insight and feel... See more

Rated 5 out of 5 stars

The whole trip was wonderful! From not having to worry about logistics (always a travel headache) to the most amazing sights, food and overall vibes! Cody and Ellie were incredible hosts, and they boo... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

776 reviews

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Replied to 85% of negative reviews

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Rated 5 out of 5 stars

Olman is the best tour guide!!

Costa Rica was a fantastic experience. The tour guide Olman was the BEST, kind, informative, and always willing to help or give advice.
My only issue with the tour itself was the structure of the itinerary, there were many free days and then days that were packed with activities. It would’ve been nice to have something included everyday.
I cannot recommend Olman enough as a guide!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Costa Rica 2026

First and foremost, the guide, Olman, was AMAZING. He knows his stuff regarding Costa Rica and Central America, culture, landmarks, people, and activities like the back of his hand. He made for an unforgettable experience that I'll never forget.

In terms of the tour itself, it was great! The way each day seemed to ramp up in energy to a culmination at Monteverde was very well thought out. Getting to see many different aspects of the country from San Jose, Manuel Antonio, Jaco, Liberia, and Monteverde also made for a thrilling and diverse experience. There's a little bit of something for everybody! This was a fantastic trip!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

More Than a Trip: The People, the Moments, the Guide Who Made It All

My trip to Costa Rica was truly unforgettable. I loved every single activity, from exploring the rainforest to the incredible adventures that kept surprising me every day.

What made it even more special were the people I shared this experience with. The energy, the laughs, and the connections we built turned a great trip into something deeply meaningful.

And a special mention goes to our guide, Olman. His passion, knowledge, and kindness made all the difference. He didn’t just guide us, he made us feel the true spirit of Costa Rica.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great trip with Mateus

We had a really great time in Brazil with Mateus. We discovered Rio de Janeiro, Paraty and Ilha Grande. Mateus really knew the places that we went and had a lot of things to show us in the city. He always made sure that we were safe and that we had fun. Mateus was really a great guide, I would recommend him without hesitation !

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Pear is the best!

Our guide Pear has made it a very enjoyable experience. She made sure everything went smoothly and without any issues. If we needed something or had any questions she was there to help and answer them. The group itself was a very nice and cheerful group. The activities were great and the overall experience was just very chill! Thanks for making this possible!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Colombia Plotpackers

I had amazing two weeks, thanks to our guide Juan David Romero who always went out of his way, so we have the best time. He was extremely prepared and briefed us before the trip started, so you already felt really secure.
With 20 years Juan is really responsible and capable of guiding a group of people through Colombia. Through his knowledge the trip was educating and because of his open, warm and patient personality it was a lot of fun and the group felt like a little family. We all got along so well. Juan done way more than expected like providing more ideas for our itinerary or staying with me at the doctor and helping and supporting me.
I can 100% recommend him and he made this trip extra special.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

incredible experience

incredible experience. i enjoyed the mix of activities, being able to spend time at the beach, visiting national parks and seeing wildlife, there was a vast amount of activities (both preplanned and additional) that would be perfect for whatever you want out of a holiday. olman was incredibly helpful and was there whenever you needed him, for random questions and chats to recommendations. overall a great time, and well worth the price.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

We love Samantha, Olman, & Costa Rica!

Our local guide and our host Samantha made this trip truly one to remember! Olman is so knowledgeable and kind, you can tell he loves his job! Sam is a girls girl all around, so welcoming, comforting, and a gorgeous girl inside and out. We had a lot of excellent dinners thanks to olman, and always felt safe and thought of due to both our host and guide!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Our guide, Olman

Our guide, Olman, made our experience great! He was so kind and patient with us, and he took care of us in so many ways. He showed us and taught us so much about Costa Rica, the culture, the wildlife, the plants. He literally answered 100’s of questions from our group- everything from restaurant recommendations to the names of birds in the forest! He cares about his country, and it showed every minute of every day.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING tour given by JD

JD has given us an AMAZING tour through the coast of Colombia. Not only is he super passionate and knowledgeable about his culture & his country, but he also really made our group feel like a big group of friends/family. JD was very responsible, reliable and always very very well organized. He treated us super nice and whenever we would want something, he would immediately make sure it got arranged for us. I loved every second of our trip together :)! I highly recommend booking the trip if JD is your guide!!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

We had the most amazing time with our…

We had the most amazing time with our guide Jossy. She took really good care of us and we were able to explore Peru as best as we could. She is a lovely guide and an amazing Person
Lots of love <3
Johanna

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

I had the best time! Met so many amazing people and our guide, Olman, was so lovely and informative and really made the whole trip! - 10/10

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing grouptrip with Sisira and Lara

I had an amazing grouptrip in Sri Lanka, because of Sisira and Lara. Sisira knows the country so well, so he can show you the best things. He is also very kind and takes really good care. I would really recommend him.
Lara is so kind and she really listens if someone needs something. You can really trust her. She is always smiling and very positive. Its really nice to have her besides you while exploring a new country. She has a lot of experience traveling outside Europe, so she can help you with everything.
I would for sure go again with them.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Group trip to Sri Lanka

I went on a group trip to Sri Lanka with Sisira and Lara. They were both really amazing. Sisira was our local guide and told us a lot about the island. Even on our free time he helped us finding good food spots and activities. I thought it was budget but we mostly stayed in proper hotels or good hostels.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Costa Rica group trip

I did the grouptrip to Costa Rica and it was genuinely the best thing I’ve ever done.
We ended up being with 11 girls and our guide Olman. He was very helpful, we got added to a WhatsApp groupchat 30 days prior, he helped us finding transportation from the airport and explained everything when we arrived.
The hostels were great, I have no complaints, it was really fun sleeping with the girls in a room (I was scared in advance I wouldn’t like it) but it ended up being really fun.

Everything was arranged very well, if you want to do optional activities the guide helps you with booking them.

All the included activities were amazing aswell.
Make sure to have some separate money to spend on food/activities, because you’re definitely going to need it. They take card pretty much everywhere, but it is nice to have some cash (they take dollars and colones)

The trip is 100% worth it, so don’t doubt booking it. It’s a great way to step into solo traveling. I only just turned 18, so I didn’t wanna be entirely alone and this was a great solution. Most people in the group were aged around 18 to 30 and everybody was really nice and social.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Feeling safe as a female solo traveler & pura Vida

Plotpackers has been such a safe way to explore new places as a female solo traveler, while meeting people that long to do the same! From the planning to the execution, you always feel supported. A special thanks to our guide Olman, that kept us under his wing while letting us explore at our own pace, and helping in all sorts of situations - from stomach aches, to broken boots, to slight hangovers! Muchas gracias, Pura Vida 🧡

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Had a fantastic time & met amazing…

Had a fantastic time & met amazing people. Our local guide Liliana was absolutely incredible. She went above and beyond to make sure we were all safe, comfortable, and happy at all times. The activities we did were so fun and a good mix of relaxing and adventurous.

3 February 2026
Unprompted review

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