Awesome service
Amazing customer service. Faulty part replaced within days of reaching out, no questions asked. An example of how you can treat your customers.
8 April 2026
Unprompted review
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Company details
Written by the company
Pleafs® a Dutch innovator in wireless heating solutions. Our stylish, cordless heating cushions and blankets harness energy-efficient graphene technology, offering a portable oasis of warmth wherever life leads. Elevate your moments with Pleafs® – where innovation meets simplicity, and warmth becomes an everyday luxury.
Contact info
Westeinde 23, 3844DD, Harderwijk, Netherlands
- support@pleafs.com
- pleafs.com
Amazing customer service
Amazing customer service. Faulty parts were replaced instantly, no questions asked, even after two years since purchase. Big thumbs up for Pleafs!
14 December 2025
Unprompted review
Quick replacement, no questions asked
Pillow stopped working quite quickly. Reached out and they sent me a new heating sleave no questions asked.
25 January 2025
Unprompted review
very good product and perfectly warm…
very good product and perfectly warm for the colder days. Something broke down inside the heated part and customer service was very quick and kind in their help. Fully recommend it!!
1 January 2025
Unprompted review
Great pillow and superb customer…
Great pillow and superb customer service.
The pillow is soft, had a nice design and generates plenty of heat. I choose this brand because of the excellent reviews. Which turned out to be true because when I had problem with the accu I contacted them by mail, they responded within hours and sent me a complete new heating element and accu the next day!
18 December 2024
Unprompted review
Good product, great help from Sydney!
We had an issue with the delivery of the product....
Sydney was of great help to deliver the goods on time before Christmas... Our customer was very satified with the product and the service!
Tnx Again!
18 December 2024
Unprompted review
Very good service in Holland
Very good service in Holland. My pillow didnt work so good after 1 year and they send me a new one, without any questions and difficulties. Nice!
15 December 2024
Unprompted review
we love Pleafs!
Super goede + open communicatie en probleemoplossing (probleem lag in dit geval bij bpost maar Pleafs wilde evengoed meedenken)
29 November 2024
Unprompted review
Employee gifts
We contacted Pleafs to help us with our employee gifts. Their response time is lightning fast—it took only 2 hours between our first contact and the order. Less than 24 hours later, the heating pillows were delivered! They are very high quality, have beautiful fabrics, and come in a nice box! We highly recommend them!
27 November 2024
Unprompted review
Great service …
First company who’s reacting on a email on Sunday evening… and next day the item is delivered to my house.
My compliments.
24 November 2024
Unprompted review
customer Service
Bought a first edition last year. Tried it on this year, but it didnt work anymore. I filled in a contactform and Sydney reached out. He offered me to send a new edition pillow for free! Did not asked for this, and was rather overwhelmed by this gesture.
16 October 2024
Unprompted review
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