Playzee Reviews 

190
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

10k deposits in the space of 3 days, no bonuses offered and when asked the chat they said your account is under review so they can’t offer any bonus....... look after your high limit players ! Use oth... See more

Rated 1 out of 5 stars

so soon as i withdraw some winnings account gets locked and dont get any replies via email live chat agents dont know what they are talking about as they are all saying different things will 100% writ... See more

Rated 1 out of 5 stars

Games selection is ok. Speed of site loading not too bad. The 1 star is purely for the 48hrs pending withdrawals and upto a week to see your winnings. Nearly all other casinos withdraw process take ju... See more

Rated 1 out of 5 stars

Signed up through their "Bet £20 and get a £20 free bet" offer. I placed a bet that met the criteria, but wasn't awarded it. When I queried with live chat, they claimed I didn't tick a box to acce... See more

Company details

  1. Casino
  2. also in
  3. Gambling Service
  4. Gaming service Provider
  5. Online Casino or Bookmaker

Information provided by various external sources

Playzee offers hundreds of games, world class promotions, an exclusive Club headed by our gaming ambassador Zeegmund and 24/7 support. 18+ https://t.co/H0vygPeuPj


Contact info

You should know

1.4

Bad

TrustScore 1.5 out of 5

190 reviews

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No history of asking for reviews

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1.4

All reviews

(190)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I'm absolutely furious

I'm absolutely furious! I've been playing for over a week, staking more than £10,000, and after finally winning, the live chat team assured me my winnings were safe and would be paid out. While waiting for my £11,000 withdrawal, I spent another £5,000.They ask for my bank statement and proof of address. I send them everything they asked for. What do I get in return? An email saying my account has been closed and my money confiscated! Are you kidding me? Is this some kind of sick joke? I've thrown away £15,000, and now they're trying to steal my £11,000 winnings. This is daylight robbery! They blatantly stole my money, all while reassuring me that I’d be paid, just to tempt me to play more.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely scum they will do anything…

Absolutely scum they will do anything and ignored to not paying out your winnings. Customer services rubbish and helpless all they do copy and paste the same answer every time you trying to contact them. Save your money play somewhere else.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

They don’t honour bonuses

They don’t honour bonuses. Don’t waste your time they are collecting your data and scamming. I’m never going to log back into that site again. I verified my phone number for a bonus and they refused to honour it. Bad service on chat and email. Awful casino.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Beware!!!

Beware!!!
This company is a SCAM
when you win they will not pay out.
They stole over £300 from me and kept saying they had sent the funds and it was my bank that was the issue when clearly it was them making every excuse not to pay so please avoid at all costs!!! Still to this day I have received nothing

8 February 2024
Unprompted review
Rated 1 out of 5 stars

If 0 stars was an option I would choose…

If 0 stars was an option I would choose it absolute SCAM opened 1st account deposit 20£ given 10 free spins won 5 pence and credit deposit match of 20£ fair enough .. the proceed with my cash funds of 20£ to play WANTED DEAD IR A WILD game hit bonus won 1389£ withdrew 1300 or should I say tried to said process time 1/2 days ok I can live with that side note when i withdrew the 20£ bonus funds I was credited where forfeited .. so I know I never won on bonus funds .. to then log on today 2 days later to see 20£ in my account wondering why I checked my withdrawal pending and it had disappeared nothing on accepted withdrawal live chat advise me it has been rejected and can’t tell me why and I will receive and email I checked my email and it says my winnings have been confiscated due to a breach of contract as someone else at my household has received the bonus 1 no one in my household ids even old enough to have a gambling account it’s just me and my kids 2 I never won the money of there bonus funds now I’m going to need to waste time going to gambling commission because these scum bags don’t want to pay fairly deserving winnings if anyone has any advice for me on how to proceed with this please let me know thank you

24 November 2024
Unprompted review
Rated 1 out of 5 stars

WISH I HAD READ TRUSTPILOT AVOID THIS SITE!!!!

I too played at this site about 6 weeks back and didn't get paid.
They sent me email saying my bank santander had refused the withdrawals, they then asked for several months bank statements then ignored me for over a month after I sent them blocking my account and refusing to pay my £870.
Someone needs to do something about these horrid people.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

so soon as i withdraw some winnings…

so soon as i withdraw some winnings account gets locked and dont get any replies via email live chat agents dont know what they are talking about as they are all saying different things will 100% write a complaint on accgs askgamblers.com over a week still no winnings and account locked

4 June 2024
Unprompted review
Rated 1 out of 5 stars

It isn't just me they do it to

It isn't just me they do it to, wait till you deposit, wait till the money's gone, then lock your account 🤣🤣🤣 sounds to me they do this very often when are the commission gunner step in and stop them?

7 June 2024
Unprompted review
Rated 1 out of 5 stars

All the bad reviews are well deserved

All the bad reviews are well deserved. Would give zero stars if possible. Absolute worst casino I've ever played at. Customer support is 1/10 and they do everything they can to NOT pay out. There is absolutely NO reason to choose this casino at all. STAY AWAY.

20 May 2024
Unprompted review
Rated 1 out of 5 stars

Will do everything they can to not pay…

Will do everything they can to not pay out then put the winnings youve tried to withdraw back into your balance so you play it then delete your account and refuse to converse with you 900 spins 0 features and about 10 wins paying no more than 5x. STAY AWAY case in with the ukgc

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Have been playing at this site for ages…

Have been playing at this site for ages then when I tried to bank some money they all of a.sudden want pictures of a card that I don't have and haven't even used on the account in over a year and are now ignoring me when I'm asking what's going on!! Bare in mind I'm already verified on this site and have been for way over a year now!! How can they ask for card details that you clearly no longer even use 🤦‍♀️ online chat staff are rude don't help atall just tell you to wait for email department to contact you then they never do just end up going round in circles awfull site awfull staffing

2 May 2024
Unprompted review
Rated 1 out of 5 stars

Awful online casino

Awful online casino! Wouldn't pay out my winnings but are quick enough to take a deposit. If you deposit you should be able to withdraw! Never again. Online staff rude. Stay away from this site.

21 April 2024
Unprompted review
Rated 1 out of 5 stars

Want my bank statement for a measly…

Want my bank statement for a measly £20. Which was my stake back. First time on site will be the last only play for fun They can't use my Mastercard when no prob on other sites Joke of a site, You won't be getting my bank or any other statements.

30 April 2024
Unprompted review
Rated 1 out of 5 stars

Run away this company is as crooked as…

Run away this company is as crooked as they come.
Great company for games just don't win.I won once and fought for money but eventually got paid.The second time they refused to pay unless I verified my account with things like drivers license income tax etc. Little to personal for me.British company using a Canadian company Gigadet to transfer money.crooked

12 March 2024
Unprompted review
Rated 1 out of 5 stars

Wish I had read reviews before signing up!

Wish I had read reviews before signing up. Fortunate to win a bit (not a lot) on the site. Suddenly my 'pending' withdrawal disappeared as had the funds on my site. The online chat (which is very responsive in fairness) said the withdrawal had failed but couldn't tell me where my funds now were. Told I would likely get an email before 23.59 with an update. Account has since been on and off locked or restricted. Please avoid this site, there are much more reputable sites that can be used.Wish I had read reviews before signing up. Fortunate to win a bit (not a lot) on the site. Suddenly my 'pending' withdrawal disappeared as had the funds on my site. The online chat (which is very responsive in fairness) said the withdrawal had failed but couldn't tell me where my funds now were. Told I might get an email before 23.59 with an update. Account has since been on and off locked or restricted. Please avoid this site, there are much more reputable sites that can be used.

23 February 2024
Unprompted review
Rated 1 out of 5 stars

Won £90 from casino

Won £90 from casino. Got an email from them asking to submit bank statements claiming they couldn't process payout. I sent a statement by email. They never replied and locked my account.

15 February 2024
Unprompted review

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