PlaytestCloud Playtesters App Reviews 160

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process simple, easy, and enjoyable, especially for those who love gaming. Many appreciate the variety of games available for testing and the prompt payment for their efforts, often within a few days. The app is also well-regarded for its ease of use and helpful features. However, some customers also noted issues with the response time, specifically regarding the frequency of test opportunities and the qualification process. A few people reported not receiving any test opportunities despite completing their profiles, while others experienced problems with payouts or being removed from the program after extended participation.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers describe the platform as simple, easy to... See more

Payment

Reviewers highlight positive aspects of payment. Customers consistently report being paid on time, often... See more

Application

Customers had positive experiences with the app, often describing it as a "good app" and "really great" for... See more

Product

Reviewers mention positive feedback about the product, particularly enjoying the opportunity to test various... See more

Response time

People report ambiguous experiences with response times. Some customers praise the support team for quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been playtesting for them on and off about 2-4 years and its been a great experience. I've had a couple of playtests rejected but when I appealed they would recheck and accept them or explain why... See more

Company replied

Rated 4 out of 5 stars

Joined them & honestly some surveys are awful but some are genuinely fun. Compared to others like scrambly or freecash the cashback is slow but they seem to actually take time to review your responses... See more

Company replied

Rated 4 out of 5 stars

You do get your payout, just make sure you read the rules and dont make a mistake and mess up. I've been paid out for all the games I've played except one, for reason of my mic was muffled (not sure h... See more

Company replied

Rated 4 out of 5 stars

Joined them & honestly some surveys are awful but some are genuinely fun. Compared to others like scrambly or freecash the cashback is slow but they seem to actually take time to review your responses... See more

Company replied


Company details

Written by the company

Get paid to playtest games on PC, mobile and Steam.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

160 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

It's Legit

PlaytestCloud is legit. They do pay you for doing their tests. However, there has been times when they had not paid me. When I did emailed them about it, they will have excuses saying that either they couldn't hear me talk, I didn't complete a survey, video didn't upload, etc. I've even sent them a screenshot of a game issue but they still refused to pay. Based off these comments, I'm not the only one they did this too.

22 June 2023
Unprompted review
Rated 3 out of 5 stars

Similar to others before me

Similar to others before me, but I will say: they took me in fora test, I did it, trying to give best feedback, both technical and emotional, uploaded the video. After I was going to city and receive an email where they were saying "you are not eligible for playtesting" and "we can't provide any information about our choosing parameters"

I wrote them an email asking for explanation but they still didn't answer.

This is my experience so far.

I will update if this changes

13 July 2023
Unprompted review
Rated 1 out of 5 stars

After months of waiting I finally got a…

After months of waiting I finally got a game test. They say you have to play for an hour and talk. I played and talked. There was no timer so I actually played longer than I got paid for and then they didn't pay me. So I worked for them for over an hour and answered surveys and then didn't get paid a cent.

30 May 2023
Unprompted review
Rated 1 out of 5 stars

They won't pay even if you fulfill the…

They won't pay even if you fulfill the contract. I have tested 4 games and only was paid for 1. They keep saying I'm not talking enough, but I spoke throughout the time. Not all players talk for an hour straight. I played and reacted authentically. There is no constructive criticism and no way to get feedback through the process. I do other studies for others and get compensation. I am now feeling that they are taking my data, still using it and not paying for the data. Don't waste your time.

19 May 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

I signed up for this site not too long ago. I was under the impression that I would be able to test games and make money. Sounds easy right? Nope. If you don't qualify as the "demographic" for the game you just don't get to test it out. It's honestly been nothing but a waste of time so far.

21 March 2023
Unprompted review
Rated 1 out of 5 stars

If you like to waste time to fill out countless surveys everyday and get your payments stolen go ahead 🤡🤮

If you like to fill out countless surveys for free everyday answering stupid questions about games you haven't played becouse everyday they send new games, and then do an hour playtest and 20 minute survey to be told you haven't talked enough. When in fact I pointed out many bugs and problems but developer probably backed out of paying them and it falls on you. In cases like this playtest cloud should shell out their own money and pay. They were supposed to pay me 8.50 for 1 hour of gameplay, overall it took me around 1 hour 30 minutes becouse their survery at the end was long too. Its a joke. First time I had it happen to me, but I noticed the game was very buggy and badly designed and pay for 1 hour was really $hit. So I suppose it was a scam developer. I will refuse to play any $hity playtests like this from now on. It really takes ages to get a playing playtest and then when they don't pay you it's just a fůck¡ng joke. Disgusting. I would not recommend. Care to say I talked a fùcklng lot like 50 minutes you expect me not to shut my for even 1 second paying 8.50 and then doing 20 minutes survey. Maybe you canceled my recording becouse it mentioned it pays only 8.50, scumbags. I might remove this review if you pay me my money right away. Fools 🤮

8 April 2023
Unprompted review
Rated 1 out of 5 stars

Used to be great a year ago but now…

Used to be great a year ago but now they waste your time and don't pay making up excuses after waiting months to get a test which usually lasts an hour to get denied. Used to get a weekly test atleast but now it's a joke. When you confront them, it's more bs excuses. Don't bother folks, there's way better companies out there who value your time.

21 March 2023
Unprompted review
Rated 1 out of 5 stars

These people have refuses to pay me for…

These people have refuses to pay me for two times. Seriously after playing one hour? Second time, I have played for 3 days.. then refused to play due to the change of location. They never reply if such a customer inquiry is raised. Have stopped playing

12 March 2023
Unprompted review
Rated 1 out of 5 stars

Scam

I’ve been signed up for 8 months. I’ve never gotten a paying job. I’ve filled out countless “prescreen surveys”. Not eligible, or full. I emailed them, asked why I get no jobs. They said, I’m free to stop whenever I want. Oh wow, thanks for the permission to quit? Or do you think I’m too stupid to realize I can quit? Either way that comment was rude.

17 January 2023
Unprompted review
Rated 1 out of 5 stars

Complete and total scam

Complete and total scam. Fraudulent and total liars. Then they backtrack to cover the lie with another lie. It never ends. You get questionnaire after questionnaire telling you that you were chosen to play test a game then you never get the link. It's worthless as f u c k.

4 January 2023
Unprompted review
Rated 1 out of 5 stars

RUN AWAY !!!!!!

They will make you pass all the registration process and then you will have to wait ...
And you will receive survey for validation over survey, they want to be sure you will be the perfect better tester, and you will never ...
Just receive survey again.

It's a full lost of time, they might sell your data and the survey statistics ....

RUN AWAY !!!!!!

23 December 2022
Unprompted review
Rated 4 out of 5 stars

it's a legit website I thought it was…

it's a legit website I thought it was BS when I first started but I like it it's pretty cool. I would give them a higher grade but they don't send many opportunities out. All in all ppl have their own opinions.I must spit facts they do pay, it might take 24 hours. There's no you have to buy this or buy that it's straight up play the game download it record your voice and that's it I don't know why people are having problems with this company hours is app.

16 December 2022
Unprompted review
Rated 1 out of 5 stars

BEAWARE they make up bs about audio all the time!!!

It's unfortunate I'm not gonna be doing anymore playtesting for them I learned my lesson the hard way. I thought why not do some for extra cash for xmas and they said they couldn't hear me when I had my mic on, and talking very loud.

What pissed me off completely is you stop the things you're doing to be apart all the people they reject and say " no we aren't paying you for your time"

So, thankfully I learned that they're no longer for me and I dislike this companies empathy, Value and attributes because they settle on people who are desperate for a few dollars and don't compensate for the time and effort so, sorry I will never work for you guys again.

22 November 2022
Unprompted review

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