If I could I would give them a 0 because they permanently banned my account without any form of warnings and they won't reinstate my account when i contacted support or give me a refund for a game I p... See more
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See what reviewers are saying
The back ports of my ps5 broke, the piece of plastic got stuck in the USB socket of the connected product and in addition to having this big problem, as I can no longer connect my external hard drive,... See more
Hi PlayStation when are you going to make your ps5 pads better quality I had to buy another pair of pads since my pass botton for pes football passes itself with one pad and another the left st... See more
I been with play station since version 2 all ps5 games are not worth the money all new titles such as same rubbish game suicide squad and all the titles pay service over £100 I played 1000s of games... See more
It is the best things play station is…
It is the best things play station is best for every one
King of all great
It is very good
It is the king of all
Playstor is most likely my favorite appking
Playstor is most likely my favorite app
Awesome app to explore so many…
Awesome app to explore so many entertainment materials
Play store its king of app
PlayStation5 is best app
Worst PlayStation ever = ps5
Broken 3 pads in a year , terrible build quality. The ps5 itself is ridiculously big and bulky . The games are really poor and overall I’d recommend getting a PS4 , miles more games , graphics just as good and much better pads
If I’d known how bad this thing was I’d never have bought it , total waste of money
Plus the headphones are awful too . Whole thing looks rushed to me .
Really so incredibly poor customer…
Really so incredibly poor customer service! Wanted to regret my pay because of anoing way of stashing a waiting pay. I could proof that I already have the disc, but because the PS5 start downloading new games, they don’t want to refund me. Really poor service! Sorry, lack of good service! I am so disappointed and indeed because I expected more from Sony!
I had nothing but problems with Sony…
I had nothing but resistance from Sony form day 1 its like being punished for them having no stock.. First of it started when I wanted to claim back all the Playstation 5 games I had missed on Playstation plus which I paid for over the months owning a playstation 4 it turns out you can only add promotional games for the playstation 5 to your account using a playstation 5 or a Computer (Mac, PC) Then second and this is where the dispute is I knew for months that I would be getting a playstation 5 and where a game would ask me if I wanted to add the PS 5 version I would always add that for a small fee the same with a game called Ride 4 which charged me £4.99 extra to include the PS 5 version. Now that I have the playstation 5 I cannot download the PS 5 version and sony won't budge even though I send them the receipt that clearly show PS4 & PS5 Versions. This is not about the money but more about the disgusting attitude sony has and I feel powerless and being billied and forced to accept their answer on several occasions they said a manager would call back but all they do is send a cowardly email stating this is our final decision...
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