While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Strange how I write reviews but don't read other experiences before purchasing. Now I've been caught - do not use this company, do not purchase anything from them. Three months after purchase I receiv... See more

Rated 1 out of 5 stars

Seems just like EVERYONE ELSE, my "Tube Clock" Wallet arrived today... after 2+ months of bouncing around in China's postal system... I look forward to showing all my friends, my snazzy "BINFA... See more

Rated 1 out of 5 stars

Ordered a typewriter-style keyboard that is lavishly advertised on Facebook. Received an email a month ago that it had shipped. Shipping number included but under "Carrier" it said "Other." Tried the... See more

Rated 1 out of 5 stars

I ordered a clock like everyone else and received a plastic wallet. I requested that the Hong Kong city government provide contact information for the locally registered HK company by the name... See more

1.1

Bad

TrustScore 1 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Wallet... Shipping Refund

Same as everyone else with the wallet this is more of a FYI Playsdom has it so you have to jump thru hoops if you want a refund. PayPal will help but it is the shipping back. PayPal offers shipping reimbursement got a full refund of the "Clock" and shipping. You will have to take picture and upload. I did the cheapest longest shipping back possible with tracking thru USPS about $17.25 address they gave was Room 4, 16th Floor, Hao King Commercial Center, 2-16 Fa Yuen Street, Mong Kok Kowloon, Kowloon HK
Shipped it back in the same envelope I got it in and said that in the PayPal comments
Got a refund from Playsdom in about a day and shipping refund in about 4 days.

18 February 2021
Unprompted review
Rated 1 out of 5 stars

Well my clock.

Well my clock.. oh I mean wallet came in today. So passed. Thank God I used PayPal. They should refund me promptly.. glad to see their site is down now

17 February 2021
Unprompted review
Rated 1 out of 5 stars

Sadly, me too

Sadly, you can add me to the list of victims of this scam. After 5 weeks I received a cheap wallet instead of the USB keyboard I had ordered. Another 5 weeks dealing with PayPal to get the merchant to agree to refund me in total. Then I discover that I have to pay for shipping with tracking, which costs more than I would have received in refund. Total rip-off. Never buying from a China/HongKong site again...

17 February 2021
Unprompted review
Rated 1 out of 5 stars

Another clock/wallet scam...

I see I'm not the only one. I am yet another victim of the clock/wallet scam. In summary, I ordered the clock kit for $23.99, plus $9.99 shipping, and two months later, received a rubbish plastic wallet that I wouldn't pay $2 for. After contacting customer service, I am told they would issue a refund and/or send the clock kit only AFTER I sent the wallet back to them. Not at all interested in doing the necessary paperwork and going to the post office to return their cheap wallet. Instead, filed a claim with PayPal. We'll see how that goes... Note: Their website has been taken down.

16 February 2021
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. I got wallet instead of a tube clock I ordered
I've inform PayPal. I'm very surprise PayPal hasn't sanction this website yet!?

15 February 2021
Unprompted review
Rated 1 out of 5 stars

I was tricked by the same clock /…

I was tricked by the same clock / wallet scam. This was the first time I've fallen for a scam on the internet. It'll be the last time I order anything from an unverified source that isn't Amazon.

13 February 2021
Unprompted review
Rated 1 out of 5 stars

The worst company

I have been waiting about 2 months. I bought a gate for my baby. I pay $35 that the gate and shopping. I email them asking what’s taking long? They told me that they will give me 10% back for waiting so long. I get told that it’s here at my house and it’s a wallet. This is bull crap I didn’t get what I wanted for my baby or the 10%. Don’t buy from here. 😡😡😡

12 February 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this "store"

DO NOT buy from Playsdom, total scam!!!

Just like many other people here I ordered I car pop-up cabin and after two months waiting I got a cheap golden necklace. After I contacted Playsdom they told me it was the "shippers" fault because the shipper sent the wrong lot due to the holiday sales. Playsdom told me to resend the necklace so I could get a full refund. After saying no to that and demanding a full refund they did not answer back. Called paypal to complain and got got a police report saying that this was actually a scam so Paypal could take action. Although it's a hassle I am going to do it, so I can report these scammers and to be able to get a full refund. I was refunded a week alter after sending the documents to Paypal.

Be Careful, because there are other sites like "BettyChilde" (and many others) that have the same products, same website layout and everything. Playsdom is no longer available, but they are still around and still scamming people.

It is amazing to see that these scammers have a lot of ads over social media and the social media allows scams like this to be advertised on their pages...

It was too good to be true that a product that costs 299$ has a 23,99$ price tag on a shady website.

11 February 2021
Unprompted review
Rated 1 out of 5 stars

ZEROOOOO STARS

ZEROOOOO STARS

ABSOLUTE SCAM

ORDERED A CHILDS PLAYPEN GOT A WALLET AND THEN HAD TO PAY TO SEND THE WALLET BACK. I GOT A REFUND FOR THE PLAYPEN BUT NOT THE POSTAGE.

SCAM
SCAM
SCAM

11 February 2021
Unprompted review
Rated 1 out of 5 stars

Waste of Money

Bought the child fence thing about a month ago and haven’t received anything as yet... now when I try to track my order it is saying shops not available

Was so happy to see the item for my baby but unfortunately have put the money at wrong place
Shouldn’t do things like these in such hard situation people are going through
Wish could give a zero

10 February 2021
Unprompted review
Rated 1 out of 5 stars

Shocking company

Shocking company. Do not buy from them. Order one thing, get a cheap nasty item sent by post so when queried they have a delivery note so no chance of getting money back. Scammers

9 February 2021
Unprompted review
Rated 1 out of 5 stars

Before anyone orders from this site do some research on it

Before anyone orders from this playsdom do some investigating first, like I should have done. But me thinking I was getting a great day because they always having sales around Christmas time I ordered this yellow duck fence because I do child care it looked nice and better then the one I had. Easy to put up and put away if I didn't need it. So Waiting on my order forgot about it so I just so happened to see a advertisement for it and I was like oh wait I ordered one where is mine at go check the site and it's gone no longer there 🙃😭. So I figured I put it in wrong so I go back to my order that I screenshot and I did put it in right the then up and ran away with my money so I disputed with PayPal n my credit card company that I had with PayPal. It's sad how people try and take advantage of people that work hard for their money 💰 just so they can make a quick buck. Y'all day will come. I Didn't want to give them a one star I wish I could give then a zero. Facebook need to stop these scammer from advertising on it because this is where we see them at, there and Instagram. Do y'all research and stop taking their money just to let them advertise on your sites.

8 February 2021
Unprompted review
Rated 1 out of 5 stars

This is a SCAM!

Too bad I had to click a star. SCAM! Do not buy anything from them! Exact mo as other rating on here. Ordered a laser printer and got a plastic cheap piece of trash wallet. Had to send it back and pay over $17 shipping and fill out customs forms to send it back to China. Oh, I ended up getting money back I paid for item after several emails I sent threatening action against them. They promised to reimburse me shipping too, but I have not seen it yet. The ONLY reason I even got a refund of the original price is that I used PayPal. SCAM!

7 February 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, ordered clock received cheap wallet. They do not respond....

6 February 2021
Unprompted review
Rated 1 out of 5 stars

UPDATE Like others I order the clock…

UPDATE Like others I order the clock and got a crappy wallet. I spent a couple mins wrote a semi nasty note to them accused them of illegal activity and will report them to paypal if they don't refund my money, And surprise I got the money credited to my my papal , have to eat the shipping but hey this is something so write them and demand money back
Here the credit to my paypal

燊火網絡科技有限公司
+ $23.99
Feb 4
Refund

5 February 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look