Highly disgusting,you allowed me to…
Highly disgusting,you allowed me to withdraw £120 without verification but when I won £384 & went to withdraw you asked for id, I sent this & within hours my bank card was verified but not my id,you asked for it again so I sent it again but not heard anything from you since,I sent another photo id & emailed asking if these things was OK because I wanted to withdraw my winnings, I didn't get a reply & id still not verified, I carried on playing with my winnings (had sneaky suspicion at this point) & of course no gameplay just pure losses,o lost that(which is fine)last night I made 2 more deposits & my 2nd deposit won £538,my account still not verified & another email sent & ignored & still I couldn't withdraw so a couple of hours ago I started playing back on the site with my winnings & suprise not one ounce of gameplay with minimal wins,I'm not a person who puts big bets on because I like the gameplay however in this case not one ounce of gameplay & only managed to play 4 games, I've been gambling for 14 years & this is a shocking move on your part,you chose not to let me know any other documents I could send for my account to be verified however my bank card was done within hours,avoid this site if you want your winnings there & then after sending all id, I'm more of a gameplayer than a gambler & even though id have liked to hold onto some of my winnings I chose gameplay which I didn't even receive for those amounts,you constantly messaged regarding safe guarding for gamblers & this behavior in my eyes is a big safe guarding issue for the gambler,not a nice thing to do to customers & feels very deliberate
17 October 2022
Unprompted review