PlayerData Reviews 19

TrustScore 4.5 out of 5

4.5

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Company details

About PlayerData

Written by the company

PlayerData is a sports data company that is on a mission to close the technological gap between professional and amateur team sports by making elite level technology accessible to all. EDGE by PlayerData, the elite level GPS tracker, is the most accessible wearable tech on the market, enabling coaches to monitor and evaluate core metrics that improve performance and reduce the risk of injury. We are passionate about building a community for everyone.

Our mission is to revolutionise the way athletes train by giving everyone access to their performance data. With technology, we will bridge the gap while building a place for all athletes to come together with their shared passion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

PlayerData Edge

We implemented Player data for season 2023/24 and the key information that it feeds back has been invaluable in helping us measure players effort, fitness and plan sessions

Customer service has been 1st class. Any questions we have asked have been answered promptly

31 January 2024
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Reply from PlayerData

Delighted to hear that our customer support team has always been on hand and able to assist with any questions you've had to help you get the most out of your data and of course your players. Thanks for sharing your experience with us, we genuinely appreciate it 🫶

Rated 5 out of 5 stars

Kinmel Bay Football Club

The analysis that can be downloaded is game changing it’s helped to give the lads more emphasis on shape fitness and output

As a club we highly recommend every club to use

7 December 2023
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Reply from PlayerData

Hey Leon, we loving the fact that you are finding PlayerData to be a game changer and more so that you would highly recommend us to every club 🙏. Keep up the great work in those sessions!

Rated 5 out of 5 stars

Fantastic product

Fantastic product,
Fantastic customer service
A must for all sports teams

9 March 2023
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Reply from PlayerData

Thanks for the great feedback! It's brilliant to hear that you are loving both our tech and support provided 🤟

Rated 5 out of 5 stars

Playerdata is a game changer

Playerdata is a game changer, quite literally! The numbers and results don't lie. Since changing from another vest last year we can't recommend playerdata enough, the pods are a fantastic piece of kit and amazing value for money. One happy customer.

16 February 2023
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Reply from PlayerData

We're loving the fact that you're loving your PlayerData experience LJ, it's great to have you as a much valued member of our ever growing PlayerData community.

With budgets being continually squeezed, it's great to hear that you are finding PlayerData not just value for money, but "amazing value for money" 🙌

Rated 5 out of 5 stars

Excellent system and easy to use

Excellent system, easy to use and fantastic customer service. PlayerData provides detailed statistics, while still being easy to use. The new reports feature has proven incredibly popular, with the more competitive lads on the team showing a real interest in them. Keep up the great work.

17 January 2023
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Reply from PlayerData

Hey Matt, we love that both you and the team are already getting great use out of our latest feature, it certainly has proved to be a popular addition. Keep up the great work in those sessions!

Rated 3 out of 5 stars

Customer service and costs are both…👍

Customer service and costs are both very good . We continue to appreciate the service with any little issues being swiftly and efficiently dealt with 👏

11 February 2023
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Reply from PlayerData

Update: Thanks again Karl for giving us the opportunity to help you with this. If there is anything else we can do to turn your 3 stars into ⭐⭐⭐⭐⭐ please just let us know and we will certainly do our best to assist.

*****

Hi Karl, we really appreciate you taking the time to provide feedback. We're delighted that you are really happy with both the value for money and customer service received, however we're disappointed to hear that you have unresolved frustrations.

As we are always looking to provide the best service possible, we are disappointed to hear when on the rare occasion anyone's experience falls short of this. I will pass your feedback on to our customer service team who will be in touch shortly to assist you with this and help turn your overall experience into a ⭐⭐⭐⭐⭐ one, which is what we always strive for.

Rated 5 out of 5 stars

Brilliant product which I have now used…

Brilliant product which I have now used at two clubs, easy to use provides excellent data and reports and with great after sales service and support

I cannot recommend the product and service high enough

10 February 2023
Unprompted review
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Reply from PlayerData

Thanks Bran, we're delighted to have you as valued member of our #PlayerDataCommunity 🥳

It's great to hear that you are delighted with the full service received, our customer success team have a real passion for going the extra mile for our clubs.

We look forward to continuing to help you get the best from your players and achieve new heights 📈

Rated 5 out of 5 stars

Brilliant!

The whole team have really bought into PlayerData this season. The platform is brilliant and new features seem to be added regularly.

The latest feature enables us to instantly create reports for our players, allowing us to do a deep dive with them on their performance.

Cannot praise the team behind PlayerData enough.

17 January 2023
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Reply from PlayerData

Hey Cara, we are genuinely humbled ... thank you so much for the kind words 🙏

Great to hear that you are already putting the reports to good use, looking forward to seeing 👀 the positive impact that it has!

Rated 5 out of 5 stars

The best trackers we've had

The best trackers we've had, the units are really good, the support is second to none and the price is really competitive. Testament to that is we've just recently added another 10 units. Great company to work with and would recommend.

6 January 2023
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Reply from PlayerData

Always a pleasure Kenny, and thank you for taking the time to share your experience. We've been keeping an eye on the data coming through on those new units! Wow, your team are giving it their all 🔥

Rated 5 out of 5 stars

First class support

Their support service is second to none. Never have to wait, immediate response, polite, helpful, friendly and extremely professional and have fixed any problem I have had with 1 call!

Their policy on hardware replacement and updating is exceptional. One of the easiest companies to do business with and first class customer support and after sales support.

31 January 2023
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Reply from PlayerData

It's great to hear that our customer support team has always been on hand and able to assist with any queries you have had. We measure our success by your success, that's why we always aim to go above and beyond to resolve any support queries you may have. Thanks for sharing your experience with us, it's genuinely appreciated 🫶

Rated 5 out of 5 stars

Loving the new features

The latest reports addition is a game changer for us with the amount of detail we can extract for analysis with just a few clicks. Keep up the great work, I'll be continuing to recommend playerdata without hesitation.

27 January 2023
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Reply from PlayerData

Hey Justin, thank you so much for the great feedback and for recommending PlayerData 🥳

We'd hoped that the reports feature would be well received, though to hear just how much of a positive impact it's had has been phenomenal 🙌

Rated 5 out of 5 stars

Teenage daughter loves it

Bought as a Christmas gift for our teenage daughter who is delighted with it. I had a query when setting it up for the first time and managed to get help from someone at PlayerData on boxing day (surprised and impressed). Would highly recommend

26 December 2022
Rated 5 out of 5 stars

Great gps vest

Great gps vest that's really easy to use with detailed statistics on my iphone that are a breeze to analyse, this is handy for setting targets for the whole squad to work towards.

19 January 2023
Rated 5 out of 5 stars

Amazing customer support

The technology is great, but the customer support is something else. Thank you for your help at the weekend, I'm no tech genius so your patience was appreciated. Gave it another go last night (without pestering you on live chat) and it was a breeze.

14 January 2023
Rated 5 out of 5 stars

Seriously impressive kit

Seriously impressive kit! As a coach, having quick and easy access to this kind of data is invaluable. The team whatsapp chat lights up when they get their stats after a game. It brings out the best in the players for sure.

17 January 2023
Rated 5 out of 5 stars

A brilliant investment for our team

Player data has been a great investment for our team, so much better than what we previously had having used a few different vests over the years, but player data for me is the best by a long way. We really like the regular feature updates and the support we've had has been excellent.

31 July 2022

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