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playalberta.ca Reviews 

148
•
TrustScore 1 out of 5

1.2

Casino
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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, most reviewers were let down by their experience overall. Customers frequently encountered significant issues with the website and app, describing them as non-functional, glitchy, and prone to freezing during games. Many people also reported consistently losing money, with games not paying out as expected and concerns about fairness. Additionally, the customer service was widely criticized for being unhelpful, unresponsive, and difficult to reach. Some people were dissatisfied with the payment and withdrawal processes, citing difficulties in accessing winnings, funds being stuck, or accounts being locked due to verification requests. A few other people also expressed strong concerns about the platform's practices, leading to suspicions about the handling of funds.

What people talk about most

Website

Customers consistently note negative experiences with the website, with many reviewers describing it as... See more

Product

Reviewers express significant dissatisfaction with the product, citing issues such as games not working,... See more

Payment

Clients share negative opinions on payment, with many reporting locked accounts and an inability to withdraw... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing frustration over consistently... See more

Application

Consumers express significant dissatisfaction with the app, citing it as faulty and poorly designed, with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This site used to be fun where you actually used to win. Now you are constantly losing, Not able to load certain games even when mentioning it to the people of play alberta and they still don't fix t... See more

Rated 1 out of 5 stars

Since I registered my account in 2020, they have never paid out any of my winnings, which have accumulated to several hundred Canadian dollars. I've called customer service countless times; the servic... See more

Rated 1 out of 5 stars

Same as everyone else, you never win on anything. Even when their odds say you should, you can spend hundreds of dollars before ever seeing free spins. Also if you do win a certain amount and continue... See more

Rated 1 out of 5 stars

Non-operational and non-functional. Site is closing down due to lack of users. They are just collecting as much money as possible before the shutdown. First noticed by the Daily Jackpot Sudden low bal... See more

Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Online Casino or Bookmaker

Contact info

1.2

Bad

TrustScore 1 out of 5

148 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(148)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

The casino games truly suck

The casino games truly suck, they don't payout. After spending 3000.00 ifyou expect to get a return go to another online casino don't go to play alberta unless you want to be guaranteed to lose your shirt. They lie they cheat you and don't have the payouts they claim and just sit back and fill there pockets. Go to jackpot city, yukon gold or any other site if you want a fair payout playing experience.

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this site

Stay away from this site. Their online live support are run by individuals who have no understanding of assisting you with your inquiries. My last interaction with them, I was asking them basic questions, and they could not give me a proper answer to (why my maximum bet was automatically set so low), and they ended the chat abruptly with me. I can tell you that is the first time that has ever happened, and it happened on playalberta.com. There are much better and legitimate site to play on with fantastic online live chat support.

10 November 2023
Unprompted review

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