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Company details

  1. Web Hosting Company

Written by the company

We are a leading provider of high-performance game hosting services at affordable prices. Our plans start at just £1.00 per GB, making us one of the most cost-effective options on the market. We are constantly expanding our offerings, with new games added every week to ensure that our customers have access to the latest and greatest titles. Our goal is to be the go-to choose for gamers looking for reliable, high-speed hosting solutions.


Contact info

3.8

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

best service in all its vps are super…

best service in all its vps are super hq working like non stop terminators, i love the support from leon the owner and management he is super helpful also give discounts on contract plans, and helps when needed, the review is getting a lot bigger so thanks, don't overpay for vps on azure or aws try platinum host best in class and cheapest

17 April 2023
Rated 1 out of 5 stars

Scammers

Hello, I would like to say that those people are scammers, they didn’t provide me with the product I bought and also didn’t want to refund me while they should have (it’s in their TOS regarding my problem), unfortunately I had faith in them and bought a year package, well… they scammed me and didn’t even try to help.

17 March 2023
Platinum Host logo

Reply from Platinum Host

Hello Hamza,

We have explained why your service is not starting up as your Discord Bot is trying to access files that are not publicly available. We provided an explanation for this issue in the support ticket you submitted and suggested reaching out to the software's original developer for a potential solution as the source code is obfuscated, but unfortunately, we have not received a response. With all of our Game/Discord Hosting, we utilize Pterodactyl to operate them. Each server is executed within an individual Docker Container, which results in the files you require (/var/lib/) being inaccessible.

If you would like, you can create a ticket on our website, and we can continue to find a resolution to the issue.

Thanks,
Leon D

Rated 5 out of 5 stars

Speed of light work

Speed of light work, setup and support, reasonable pricing and huge are of further development! Happy to be your client. Recommend to everyone to join!

19 January 2023
Platinum Host logo

Reply from Platinum Host

Hi Oleksiy,

I appreciate your review and the feedback on your experience. It's great to know that our service and support met your expectations.

Thanks,
Leon D

Rated 5 out of 5 stars

Great Pricing and Support

PlatinumHost has great pricing and a great owner that is always quick to answer any questions and help with anything.
VPS also have great perforamance for the price.
Would highly recommend.

13 January 2023
Platinum Host logo

Reply from Platinum Host

Hi Benji,

I appreciate you taking the time to share your experience with us. I'm glad to hear that you are pleased with the performance of the VPS server and that I am able to assist you with any questions you may have.

Thanks,
Leon D

Rated 1 out of 5 stars

Very slow data transfer speed

Very slow data transfer speed, which even 1/5 did not correspond to the speed of 1Gb/s declared in the traffic. In the letter I was informed that this is how we provide speed as in our advertising, but it is not only yours. I will never buy anything from you again.

1 January 2023
Platinum Host logo

Reply from Platinum Host

Hi there,

I'm so sorry that our services did not meet your expectations, if you would like you can create a ticket and I'll be more than welcome to give you some further options on this issue. We do advertise that you get 1Gbps connection speed, but the connection is shared between all clients on that server.

Kind regards,
Jackson Richardson

Rated 5 out of 5 stars

Really good owner

Really good owner
Responsive and willing to help

25 December 2022
Platinum Host logo

Reply from Platinum Host

Hey Joshua,

Thank you for the review and sharing those kind words. It means a lot that we are able to provide excellent support!

Kind regards,
Jackson Richardson

Rated 5 out of 5 stars

Solid Performance for a cheap price

Our company had a very positive experience with PlatinumHost.

We have purchased 2 VPS servers which were designed to be Tor Network Relays, The specifications were as good as you can get.

We were interested in the raw performance of the Server and our team has ran some benchmarks on the Servers, We have attached those positive results below, so you can be the judge of what's positive. 👇

---------------------------------------------------------------------------
OS : Ubuntu 20.04 LTS (64 Bit)
Virt/Kernel : KVM / 5.4.0-29-generic
CPU Model : Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz
CPU Cores : 1 @ 2899.998 MHz x86_64 20480 KB Cache
CPU Flags : AES-NI Enabled & VM-x/AMD-V Enabled
Load Average : 0.23, 0.74, 0.91
Total Space : 8.8G (2.5G ~30% used)
Total RAM : 981 MB (82 MB + 91 MB Buff in use)
Total SWAP : 1023 MB (28 MB in use)
---------------------------------------------------------------------------
ASN & ISP : AS208621, LogicForge Limited
Organization :
Location : Maidenhead, United Kingdom / GB
Region : England
---------------------------------------------------------------------------
Performing Geekbench v4 CPU Benchmark test. Please wai
## Geekbench v4 CPU Benchmark:
Single Core : 2860 (GOOD)
Multi Core : 2807
## IO Test
CPU Speed:
bzip2 : 90.2 MB/s
sha256 : 134 MB/s
md5sum : 427 MB/s
RAM Speed:
Avg. write : 1513.9 MB/s
Avg. read : 5290.7 MB/s
Disk Speed:
1st run : 451 MB/s
2nd run : 450 MB/s
3rd run : 348 MB/s
-----------------------
Average : 416.3 MB/s
## Global Speedtest.net
Location Upload Downlo
ad Ping
-------------------------------------------------------
--------------------
Nearby 551.98 Mbit/s 355.86
Mbit/s 10.405 ms
-------------------------------------------------------
--------------------
USA, New York (Optimum) 216.19 Mbit/s 140.21 Mbit/s 72.661 ms
USA, Chicago (Windstream) 170.85 Mbit/s 147.99 Mbit/s 105.229 ms
USA, Dallas (Frontier) 162.72 Mbit/s 269.03 Mbit/s 112.110 ms
USA, Miami (Sprint) 120.32 Mbit/s 160.29 Mbit/s 97.959 ms
USA, Los Angeles (Windstream) 125.70 Mbit/s 90.29 Mbit/s 149.679 ms
UK, London (toob Ltd) 580.19 Mbit/s 533.38 Mbit/s 2.467 ms
France, Paris (Orange) 474.61 Mbit/s 263.50 Mbit/s 8.424 ms
Germany, Berlin (DNS:NET) 348.93 Mbit/s 263.20 Mbit/s 22.712 ms
Spain, Madrid (MasMovil) 313.38 Mbit/s 295.30 Mbit/s 34.928 ms
Italy, Rome (Unidata) 345.69 Mbit/s 214.00 Mbit/s 34.477 ms
India, Mumbai (OneBroadband) 121.24 Mbit/s 139.97 Mbit/s 120.145 ms
Singapore (StarHub) 114.34 Mbit/s 43.87 Mbit/s 157.989 ms
Japan, Tsukuba (SoftEther) 48.61 Mbit/s 37.78 Mbit/s 244.120 ms
Australia, Sydney (Optus) 20.18 Mbit/s 42.99 Mbit/s 293.998 ms
RSA, Randburg (Cool Ideas) 67.36 Mbit/s 64.94 Mbit/s 158.388 ms
Brazil, Sao Paulo (Criare) 9.12 Mbit/s 70.14 Mbit/s 227.698 ms
---------------------------------------------------------------------------
Finished in : 11 min 30 sec
Timestamp : 2022-11-27 12:17:08 GMT


TLDR : The prices and performance of the servers are up to par and we are satisfied customers, We would recommend Platinum Host anyday.

10 November 2022
Rated 5 out of 5 stars

Awesome support and great service

Awesome support and the VPS runs very good. I had issues with two other hosts and they helped me get setup and even gave me a small discount too. Overall a awesome host!

27 October 2022
Platinum Host logo

Reply from Platinum Host

Hey Jacob,

Thank you for the review and sharing your experience. I'm very happy to hear that our service and support meet your expectations!

Kind regards,
Jackson Richardson

Rated 5 out of 5 stars

Amazing service

On their Discord server they are always responsive. You can ask for a feature and they will try and implement it. They also give regular announcements on the server status and are very clear with what’s happening. Great service!

24 May 2022
Platinum Host logo

Reply from Platinum Host

Hi Carl,

Thank you for taking a moment to share your experience with us. We are always looking at ways to improve our services and appreciate the suggestions!

Kind regards,
Jackson Richardson

Rated 5 out of 5 stars

Platinum Host is one of the most cheap and reliable host!

Platinum Host is one of the most reliable and affordable hosts I've seen. Their services are quick and easy to set up while maintaining perfect uptime. They have many choices to choose from and many locations around the globe. I would 100% recommend!

20 March 2022
Unprompted review
Platinum Host logo

Reply from Platinum Host

Hi,

Thank you for the kind review. We are always looking at ways to improve our services. Let us know if you require any assitance! <3

Kind regards,
Jackson Richardson

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