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Platinum Finance Reviews 

126
•
TrustScore 5 out of 5

4.8

Finance Broker
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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff, describing team members as professional, caring, and exceptionally supportive during every step of the journey. People appreciate the personalized attention and expert guidance provided, which ensures that everyone feels valued and well-informed. Consumers also praise the remarkably fast service and efficient communication, noting that applications are handled smoothly without unnecessary delays. Reviewers frequently mention that finding the right loan terms and managing debt consolidation is completely straightforward and hassle-free. Many individuals express genuine gratitude for the reliable assistance, confirming they would eagerly recommend these services to others.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their professionalism,... See more

Service

Consumers find service to be exceptionally smooth, fast, and efficient, with many noting quick turnarounds... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast approvals and... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast, smooth, and hassle-free... See more

Response time

Reviewers highlight positive aspects of response_time, consistently praising fast turnarounds and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy to deal with. The financial consultant was with me throughout the process. Was rejected by other finance companies. But Platinum Finance found a way to help with very quick turnarounds.... See more

Rated 5 out of 5 stars

What they did for me in to getting my loan to pay off some pretty old debt was absolutely great full and much appreciated big thumbs up

Rated 5 out of 5 stars

Overall a great experience. Very quick response and Samantha kept me up to date straight away with all that was required, just fantastic.

Rated 5 out of 5 stars

Eunji was amazing. She worked hard and delivered the best option available for me. I greatly appreciated her effort. Thank you Eunji and Plantinum

Company details

  1. Finance Broker

Written by the company

We've been thinking about finance differently for over 24 years. Having settled over $1 billion in loans for everyday Kiwis across New Zealand, our tailored approach to your needs starts with one simple premise: providing more value and ensuring less headaches. Because at the end of the day, it’s the little things that can make a big difference. That's how we find the path of least resistance.

Contact info

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(126)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team

Great communication. Smooth process and all sorted in a little over 24hours from first contact. Libby was an absolute pleasure to deal with and would not hesitate tonise her again in the future or to recommend her to others.

7 August 2026
Rated 5 out of 5 stars

Amazing service

The service was so good
Fast and easy as
Scott Becker is amazing to deal with 100 percent happy with his service and highly recommend
Thank you so much

6 August 2026
Rated 5 out of 5 stars

Incredible team & service.

What a fantastic customer experience.

My application was hassle free, after completing basic documents everything else was done for me.

I’d 100% recommend platinum finance. They feel like a company that goes out to bat for you individually and I’m someone that appreciates that.

Thanks specifically to Jason, excellent communication and customer service.

Nice work team.

Milo Valentino

6 August 2026

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