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PlasticPlace.com Reviews 233

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and perfect fit for various needs. Many people highlight the exceptional customer service, describing the staff as helpful, responsive, and professional. The quick response times and the personalized attention received are frequently mentioned as key strengths, making interactions pleasant and efficient. Some people also felt that the products were not as thick as expected or that the sizing information was misleading, leading to issues with fit. A few other people also felt that the company's policies, such as restocking fees, were unclear or that their orders were incorrect.

What people talk about most

Product

People report positive experiences with product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and timely... See more

Customer service

Consumers consistently report positive experiences with customer service. Many customers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plasticplace has the best prices and they are FAIR. Their inventory is huge and I can always get what I need. Their customer service is excellent, truly helpful in a day and age where this is rarely t... See more

Rated 5 out of 5 stars

I'm allergic to chemical scents that are now being applied to so many plastic products. It has become impossible to purchase products locally that don't cause allergic reactions. The "scents" cling... See more

Rated 5 out of 5 stars

Michelle , understood my need and sent a sample bag for me to inspect. Once received I reached back out to Michelle and immediately I received a response. This type of customer service is what's mis... See more

Rated 5 out of 5 stars

Very helpful. I realized after I completed my purchase that the shipping address was incorrect. I did change it under my account, but needed to reply to the order confirmation email regarding that cha... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

233 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful company

Wonderful company have been doing business for years. I'm glad I've had the opportunity to publicly tell somebody else that these are the people you should buy bags from

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Warning: NOT OPEN DURING JEWISH HOLIDAYS!

I wish I could give NO STARS!! I ordered Plasticplace Contractor Trash Bags 55-60 Gallon - 3.0 Mil, Clear Heavy Duty Garbage Bag 38" x 58" (25 Count) on October 13th, 2024. Here’s their response TWO WEEKS LATER after promising two-day shipping:

**Hi Robin, Thank you for your order. I apologize for the delay. We are closed from October 17th to October 27th in observance of Succos. (Sukkot is Festival of Tabernacles) We will ship your order upon our return on October 28th. Thank you for your understanding and patience.

**NO INFORMATION WARNING US OF THEIR SHUTDOWN FOR THEIR JEWISH HOLIDAYS!! Plus, we ordered it 4 days before their Holidays began! I drove 3.3 miles to Northern Tools and bought the same spec bags for $10 less.

AMAZON IS FOR CONVENIENCE PEOPLE!!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Efficiency and knowledgeable

Easy to talk with real persons which are very efficient and knowledgeable should add to that very polite.
Not the first time I bought from PlasticPlace and I'm always very satisfied. Good quality product.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Above and beyond! Awesome customer service. Quick response and resolutions. Looking forward to doing more business with plasticplace.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Solid

Quick response to updating my account info.

I have bought products from PlasticPlace in the past and have been very satisfied. The trash can liners are high quality and much cheaper than the liners I use for my Simplehuman trashcans.

15 July 2024
Unprompted review

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