PlasticPlace.com Reviews 233

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and perfect fit for various needs. Many people highlight the exceptional customer service, describing the staff as helpful, responsive, and professional. The quick response times and the personalized attention received are frequently mentioned as key strengths, making interactions pleasant and efficient. Some people also felt that the products were not as thick as expected or that the sizing information was misleading, leading to issues with fit. A few other people also felt that the company's policies, such as restocking fees, were unclear or that their orders were incorrect.

What people talk about most

Product

People report positive experiences with product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and timely... See more

Customer service

Consumers consistently report positive experiences with customer service. Many customers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plasticplace has the best prices and they are FAIR. Their inventory is huge and I can always get what I need. Their customer service is excellent, truly helpful in a day and age where this is rarely t... See more

Rated 5 out of 5 stars

I'm allergic to chemical scents that are now being applied to so many plastic products. It has become impossible to purchase products locally that don't cause allergic reactions. The "scents" cling... See more

Rated 5 out of 5 stars

Michelle , understood my need and sent a sample bag for me to inspect. Once received I reached back out to Michelle and immediately I received a response. This type of customer service is what's mis... See more

Rated 5 out of 5 stars

Very helpful. I realized after I completed my purchase that the shipping address was incorrect. I did change it under my account, but needed to reply to the order confirmation email regarding that cha... See more


4.8

Excellent

TrustScore 5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful. I realized after I completed my purchase that the shipping address was incorrect. I did change it under my account, but needed to reply to the order confirmation email regarding that change. I was responded to quickly by Michelle who stated the address has been updated. Thank you!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

The best customer service ever!!

I have been ordering bags from Plasticplace forever. I have gotten the best customer service from whomever I talk with. I will be a customer for life. Thanks to all of the Plasticplace team!!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Good service, Great product!

We have purchased trash bags from Plastic Place several times. Their prices are reasonable, the order arrives quickly and the trash bags are excellent!
We recommend this company and their products.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Replacement SimpleHuman sizes, better price/qual

I used Plasticplace to buy custom-fit liners for my SimpleHuman cans. The pricing structure at PP is based on the size of the bag, versus the SH structure of the same price no matter the bag. So while the larger sizes at PP may only be a penny or two less expensive per bag, they're as many as 6 or 7 cents less expensive per bag on the smaller sizes. And that's before bulk or subscription discounts. This alone is a fairness principle I respect, but beyond that is the company's personal touch (such as customer focus), and the product quality (which is at LEAST the same, likely better, than SH). While both SH and PP are American companies, PP is the only one which has at least some of its manufacturing in America, which was another big sell to me. Finally, I love that I can go directly to Plasticplace through their own site, which keeps me far far away from APrime, who I detest. If your wants and needs are in any way close to mine, there you go, highly recommended. And if your needs are different from mine, I hope you also find some value of your own in Plasticplace because they're awesome. Good luck! Thank you, Michael and Plasticplace!

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Great product that fits!!

Finally found trash bags that fit my garbage cans. They arrived quickly and are quality bags. I would recommend buying from Plasticplace.com that needs quality garbage bags.

5 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look