Plants Galore Reviews 

2,256
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plants arrive in wonderful condition, featuring healthy foliage, secure packaging, and careful handling. Many people also appreciate the smooth online ordering process, friendly assistance, and overall efficient service provided. However, some customers also noted that deliveries could sometimes take longer than expected, often accompanied by communication delays regarding order tracking. A few reviewers additionally experienced unfortunate issues with damaged packaging or less than optimal plant health upon arrival. Despite these occasional drawbacks, buyers generally found the overall purchasing journey satisfactory, truly worthwhile and reliable.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items arrive quickly and in healthy... See more

Quality

Reviewers highlight positive aspects of quality, noting that purchases arrive in healthy condition,... See more

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight fast arrival times,... See more

Service

Customers consistently note positive experiences with service, highlighting helpful drivers, prompt email... See more

Order

Consumers find order to be positive, highlighting that the process is very easy to complete online and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fant... See more

Rated 5 out of 5 stars

Beautiful plants, very well packed, we are very happy. The plants were larger, cheaper and delivered faster the similar offers from other suppliers. It would have been nice to have slightly more... See more

Rated 5 out of 5 stars

Five Stars - Excellent Value & Quality I am absolutely thrilled with this beautiful tree! The price is completely unbeatable for the quality you get. On top of that, it arrived incredibly fast and wa... See more

Rated 5 out of 5 stars

It is Spring bank holiday Monday morning, I live near Plants Galore so am a frequent visitor. Today it excelled itself in being so gloriously stocked. Amelia, on the cash desk, was totally charmin... See more


Company details

  1. Garden Center

Information provided by various external sources

- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.

All About Plants Galore

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(2,256)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking experience..

Shocking experience..

Misselling at its worst!

They put two 3l hibiscus in a 10l tub. Both of which were half alive and even funnier still they put different varieties In which gave the game away still further.

In fairness they gave me a refund - but they clearly hope they are selling to in experienced gardeners.

12 August 2026
Plants Galore logo

Reply from Plants Galore

We’re very sorry about your experience. We completely agree that these plants should never have been dispatched. This was an error by the grower, and it was not an attempt to mislead inexperienced gardeners. As soon as the issue was brought to our attention, we issued a full refund. We sincerely apologise for the disappointment and inconvenience caused.

Rated 5 out of 5 stars

2 patio olive trees 100cm tall

Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fantastic condition and look amazing potted up by the front door. Having read lots of reviews on this and other companies before ordering I’m so glad I took the plunge and chose plants galore, couldn’t be happier thank you

10 August 2026
Rated 3 out of 5 stars

Bought a hanging basket to replace one…

Bought a hanging basket to replace one lost to the heat waves. Delivery was ok although box was just left on doorstep. Once we had revived the basket from the delivery it looked ok but seemed a bit average. May be its late in the season and the plants best time has passed.

4 August 2026
Rated 5 out of 5 stars

Great range of products

Great range of products - I found exactly what I was looking for. I was kept informed via customer service and the delivery came before I was expecting it and I was delighted with the beautiful item I ordered. It arrived in perfect condition. Would definitely use again.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with my hanging…

Absolutely delighted with my hanging baskets. The replacement arrived in perfect condition, and it’s clear that a great deal of care and time goes into creating them. The baskets are beautifully planted, full, healthy, and look fantastic.

A huge thank you to the team for the excellent customer service and for resolving my issue so quickly. It’s refreshing to buy from a company that clearly takes pride in both the quality of its products and the service they provide.

It would be wonderful to see pre-planted hanging baskets available for the winter months. I’ll certainly continue ordering my seasonal baskets from you each year. Highly recommended!

29 July 2026
Rated 5 out of 5 stars

Happy customer

I order many plants online and general they come healthy enough but a bit small or sparce, waiting a few weeks for delivery too..... first time ordering from plants galore, two olive trees, and they are the best plants Ive ever received! They are even fruiting and only just over £20 each! And within 3 days. Well done!

31 July 2026
Unprompted review

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