Plant World Seeds Reviews 

342
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive selection of unusual plant varieties available and find the online ordering process remarkably smooth and straightforward. People often mention that products arrive promptly in neat, secure packages, accompanied by exceptionally helpful and friendly customer service. Moreover, consumers value the efficient delivery service and the overall high quality of the items received over the years. However, some reviewers were not happy with certain seeds showing poor germination rates or smaller quantities than expected. A few other people also felt that international shipments encountering customs issues, delays, or missing documentation caused significant frustration.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting the great selection of unusual and... See more

Order

People report ambiguous experiences with order processes, highlighting a division in customer satisfaction.... See more

Quality

Reviewers highlight positive aspects of quality, noting that the seeds arrive well-packaged, in good... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and well-packaged orders... See more

Service

Clients share great satisfaction with the service, praising the fast delivery, professional staff, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding a supplier of an unusual plant seed. Straight forward ordering system. To top it all, they included a FREE packet of seeds of a variety of their choice.Seed arrived well packed and in good con... See more

Rated 5 out of 5 stars

This company is amazing to work with. All I bought was 3 seed packets. USDA confiscated them even though they were an allowable item. Plant World Seeds sent me step by step directions on how to apply... See more

Rated 5 out of 5 stars

My 1st time using Plant World. I found the experience wonderful from start to finish. Their web site is full of Heirloom plants in a wonderful tempting variety.I found all I was looking for on the... See more

Rated 5 out of 5 stars

I placed an order from Bulgaria. The shipment arrived in 28 days. Very strict and correct company. Order with Eli. The products are well packaged and labeled. Very high level of service and communicat... See more


Company details

  1. Seed Supplier

Written by the company

Global seller of over 3500 varieties of flower and vegetable seeds. Many rare and unusual varieties sold. Buy online today. Fast and cheap shipping! UK based and in business for over 30 years.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(342)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

The customer service at this company is great. My order wound up taking forever thanks to the United States Post Office’s complete inefficiency however Plant World went above and beyond with communication and helping me track my package during this time. I’m really pleased with the seeds I received. Thanks!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

The best shop for great seeds

Very fast delivery,practically packed with the name and picture on the envelop.the flower and tree seed grows very fast.definitely will be ordering more.thank you very much.finally found good quality seeds.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing selection!

I have placed a few orders since last year and every time I have not been disappointed. The amount of varieties and not often seen or rare seeds is better than anywhere I order here in Canada. I have had much success in planting and growing some beautiful and unique plants. Thank you!

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Seeds are of low quality

Every time I order seeds from this place I am disappointed. The seeds are old and do not sprout. I am talking about trivial plants like Tomatoes, just nothing coming. I am not a novice to gardening but the seeds you get here are not good. Would recommend "Sutton seeds" instead. And, it takes a long time for the seeds to even be dispatched... Very disappointing.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience buying…

I had a very positive experience buying seeds from Plant World. Ordered on a Monday from the US and my seeds were delivered the following Monday. Very good price of obscure Aconitum species not usually available and order is complete and correct.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Great nursery

Visited the nursery last week when we were on holiday in Devon and bought some lovely plants and several packets of seeds. Stupidly, we left the seeds behind but after contacting Plant World, Carol very kindly sent them on to us. Great nursery, great customer service, thank you… we’ll be back!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Great and Honest company

Great and Honest company. I had made a mistake, thinking my order never came when in reality, the postal service along with every other service is just slow. My order is legit, and has been shipped and I do have the tracking info. So my mistake!!! ( I placed an order, a few weeks go by and I thought I was scammed or something. ) again. Awesome business. And Awesome staff!!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Rare seeds, good price and quick delivery

Seeds arrived quickly at my international destination. They are very clearly labeled with picture and sowing info. Whilst I can't comment on germination rate at this stage, I am hopeful for a successful sowing. The variety offered on the sire is attractive to me as a collector of unusual plants, in particular there are Chilean plants available that cannot be found elsewhere.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

I will be ordering more!

Plant World Seeds offers a magnificent selection of seeds and provides attentive customer care and assistance. They were especially helpful in navigating the strict import regulations.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Plant world seeds arrived within 2 weeks of being ordered. They had a long way to go from UK to NZ and through our strict customs. Speaking of which, Plant world went the extra mile of ensuring all the seeds I ordered were allowed into our country and, where it was already on the packet, handwrote the scientific name of the seeds. Fantastic service.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Carol went far and above the call of…

Carol went far and above the call of duty to help me navigate the new American law mandating the customer to provide the import permit. It was an arduous task to get through the forms and the deficient service provided by the reduced staffing at the USDA. My only wish is that we had known the new law was in place when we placed our seed order so that we could have faced that task sooner.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

An excellent purchase

Excellent germination and growth of 'difficult' seeds that I recently purchased from Plant World Seeds. I would most definitely recommend them.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

The best customer service

The products are exceptionally unique, and the staff and customer service go beyond to ensure that you receive what you purchased, and I highly recommend World Seeds to anyone who is looking for a business who will absolutely take care of you.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Plant World Seeds has an amazing selection of seeds that I couldn’t find anywhere else.

But what makes them truly stand out is their excellent customer service. Carol is amazing. She was ever courteous and always patient. When my order hit a snag in US customs Carol walked me through how to resolve the issue and always communicated incredibly promptly.

In looking through negative reviews it appears many of them were due to issues that were not Plant World Seeds fault but rather customer confusion about US customs regulations.

People in USA, do your research, get your USDA permit (it’s easy) and check the Invasive Species Profiles List
to make sure what you want to order isn’t considered an invasive species in your area.

I am very grateful to Carol and appreciate her expertise and patience. Highly recommend!

6 March 2025
Unprompted review

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