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Planmyluxe Reviews 

231
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, often going above and beyond to ensure satisfaction. People frequently highlight the excellent service, noting the efficient and smooth booking process for their holidays. Many consumers appreciate the proactive communication, including courtesy calls to confirm details and provide reassurance before travel. Reviewers consistently find the company reliable and efficient, with many expressing their intention to use the service again and recommend it to others.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting specific team members for their... See more

Service

Customers had positive experiences with service, consistently praising the efficiency and helpfulness of the... See more

Holidays

Clients share positive opinions on holidays, with many reviewers praising the great experience and fantastic... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Booking process

People report positive experiences with the booking process, highlighting it as easy, quick, and transparent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more

Company replied

Rated 5 out of 5 stars

Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Includi... See more

Rated 5 out of 5 stars

Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more

Company replied

Rated 5 out of 5 stars

I booked my Holiday through Eric . He was so efficient and pleasant. I received a follow up call from Mark to ensure I received all correspondence regarding my upcoming holiday to Turkey and also to e... See more

Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Danny is very helpful

Danny is very helpful regarding the payment. I am pleased and happy the way he helped me. May he will be valued by his company. Thumbs up for you, Danny.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

What a great holiday organised by Mark

What a great holiday organised by Mark. I gave him a brief, he delivered to the detail. The holiday was a surprise for my partner and Mark delivered.
If you need it sorting, Mark’ll fix it. Definitely recommended.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Sam Mr Kann

Sam was very helpful with doing my booking. He explained everything clearly. I would definitely recommend this company. Everything was done promptly there was nothing that seemed to much trouble will definitely book with this company again. 👍

17 July 2026
Unprompted review
Rated 5 out of 5 stars

A review to be proud of. Nice one Mark

Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Including 5,000 people on Facebook, Instagram, X, Snapchat and the 50,000 people I have on my database, for my Internationally recognised charity Event. Great North Dog Walk, the World's Largest Dog Walk as recognised by Guinness World 🌎 Records. Mark is head and shoulders above his peers. They would do well to pick up on his skills and act accordingly

15 July 2026
Unprompted review

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