Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Includi... See more
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
I booked my Holiday through Eric . He was so efficient and pleasant. I received a follow up call from Mark to ensure I received all correspondence regarding my upcoming holiday to Turkey and also to e... See more
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
239 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very efficient in dealing with my issue.
Very efficient in dealing with my issue.
25 May 2026
Unprompted review
Reply from Planmyluxe
Dear Herlicska,
This is wonderful to hear and exactly what we aim to achieve, thanks for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Good service
25 May 2026
Unprompted review
Reply from Planmyluxe
Dear Angela,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Good Evening Claire,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Hello Sally,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
I would like to thank plan my tour for…bravo
I would like to thank plan my tour for a good service and a good job for organising and helping me with all I asked for thank you and keep up the good work 👍
23 May 2026
Unprompted review
Reply from Planmyluxe
Dear John,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Excellent service provided by Mat and…
Excellent service provided by Mat and Sid . We are experiencing a good package holiday and will definitely use your services again . During the booking the tour we found the staff very kind and approachable & helpful in every way.
23 May 2026
Unprompted review
Reply from Planmyluxe
Good Evening Nirmla,
Thank you very much for taking the time to share your feedback regarding our team members Mat and Sid will be very glad to read your feedback ..
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Easy booking and thorough information…
Easy booking and thorough information provided. Happy that I received a call before travel to confirm everything
23 May 2026
Unprompted review
Reply from Planmyluxe
Dear Amy,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
So helpful they have help me with a…
So helpful they have help me with a medical bag with is an extra 20kg suitcase for my son additional need, they have been vet patient with me keep asking questions alway answer me back I highly recommend, just looking forward to our first family of 6 holiday to Dominican republic can’t wait thank u guys
23 May 2026
Unprompted review
Reply from Planmyluxe
Dear Jenna,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Thank you for such a quick service to…
Thank you for such a quick service to meet our holiday choice
22 May 2026
Unprompted review
Reply from Planmyluxe
Dear Parminder,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
They were really helpful when I have…
They were really helpful when I have needed help
22 May 2026
Unprompted review
Reply from Planmyluxe
Dear Colly,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Hello John,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Very helpful
Very helpful. Speedy booking & all documents sent immediately after booking by email
22 May 2026
Unprompted review
Reply from Planmyluxe
Dear Lynnef,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
very helpful
22 May 2026
Unprompted review
Reply from Planmyluxe
Dear Wendy,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark Gibson was very helpful in…
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very happy with service. I would not hesitate in recommending them. I rate the company highly efficient for customer service.
18 May 2026
Unprompted review
Reply from Planmyluxe
Dear Hansa,
Thank you very much for your amazing feedback for Mark.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Very pleased with how we were looked…
Very pleased with how we were looked after to book our holiday. Went over board to help us find perfect holiday. Would recommend this company.
19 May 2026
Unprompted review
Reply from Planmyluxe
Dear Carol,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Very helpful throughout and simple to…
Very helpful throughout and simple to complete
21 May 2026
Unprompted review
Reply from Planmyluxe
Hello Dave,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
great experience with our guy on the…
great experience with our guy on the phone very polite and gave us every thing we asked for for our trip and the price was really good we will definitely be using there services again
1 May 2026
Unprompted review
Reply from Planmyluxe
Dear Yvonne,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Lovely customer services
Lovely customer services, kind and helpful and achieved goal for the call, happy customer 😊
21 May 2026
Unprompted review
Reply from Planmyluxe
Dear Alia,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
I've just had an excellent experience…
I've just had an excellent experience with this company as the assistant very kindly did the check in for me. Furthermore the booking for my trip to Sousse in Tunisia went seemlessly so I can look forward to spending a week in the sun. Thank you.
21 May 2026
Unprompted review
Reply from Planmyluxe
Dear Therese,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Very efficient and communicate well
1 May 2026
Unprompted review
Reply from Planmyluxe
Dear Clausia,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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