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Planet space Reviews 

960
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional helpfulness, often going above and beyond to assist. The service provided is frequently described as excellent, efficient, and reliable, ensuring a smooth and stress-free overall experience. People appreciate the first-class, clean, and secure facilities, which are easy to access and conveniently located, often with convenient parking. Many highlight the simple and efficient systems, noting the great value for money and ease of use.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, expressing high satisfaction and finding it to be superb and... See more

Facilities

Customers had positive experiences with facilities, consistently praising the cleanliness and organization of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as excellent, simple, and... See more

Location

Customers consistently note positive experiences with location, highlighting its convenience and easy access.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a an incredible experience with planet space. The team is very professional and efficient. I had to rent a storage from abroad without seeing the space. They have explained everything so well an... See more

Company replied

Rated 5 out of 5 stars

We stored our house contents with Planet Space in Manacor for more than a year, it was a great experience thanks to Tatiana who managed everything for us with professionalism and friendliness. It was... See more

Company replied

Rated 5 out of 5 stars

My first time to use a store unit , I went with no knowledge but the lady behind the desk helped me so much and was so patient with me and gave me good advice. She answered my questions friendly.... See more

Company replied

Rated 5 out of 5 stars

This has to be one of the simplest most efficient systems in operation. Incredible! Tatiana is superb. Helpful, supportive and explains the process of using her service perfectly. I cannot... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Boat Storage Facility
  3. Records Storage Facility
  4. Storage Facility
  5. Wine Storage Facility

Written by the company

En Planet Space te ofrecemos trasteros con un servicio «pensión completa»; ese espacio que necesitas en casa, en tu negocio o bien a bordo!


Contact info

4.9

Excellent

TrustScore 5 out of 5

960 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(960)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple service

Simple service, no hidden terms and conditions. The administration team are on the ball and know exactly what they are doing. Would recommend.

29 March 2025
Unprompted review
Planet space logo

Reply from Planet space

Dear Steven, it has been a pleasure having you as a client. Many thanks for recommending us!!

Rated 5 out of 5 stars

Well located and safe

It is as we expected - good location, easy access. The only thing is that you need to lock the locker on your own or to buy one on place.

2 June 2025
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Reply from Planet space

Thank you very much for yur review Yanitsa. It´s a pleasure having you as client!

Rated 5 out of 5 stars

Manacor

Perfect Place
Perfect Team
Perfect Support

Very friendly and lovely.

Happy to be here.

10 June 2024
Planet space logo

Reply from Planet space

Thank you so much for your review. We are indeed happy having you as a client! Thank you for storing with us!

Rated 5 out of 5 stars

Very nice and helpful staff

Very nice and helpful staff, very clean and secure!!!

1 June 2025
Planet space logo

Reply from Planet space

Dear Patrick, thank you very much for your kind review! It is a pleasure having you as a client at Planet Space!

Rated 5 out of 5 stars

Great service, easy access & fair options

I had stored some of my things first in a big locker room, and then in a smaller one for quite some months on Mallorca in Manacor. Tatiana was always so helpful and gave me the best options to book. She was lovely, helpful and so supportive. Wow, she loves her job :-)
Every issue or change was solved promptly, with a great communication - live or via e-mail. I highly recommend Planetspace.es - from the service, the options and also the location (easy access, much space, fair options). THANK YOU!

1 June 2025
Unprompted review
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Reply from Planet space

Dear Wiebke, Thank you so much for your kind words and for taking the time to share your experience. I'm so happy to know that you felt comfortable and supported throughout your time with us. Your recommendation is the best compliment we could receive. THANK YOU!
It was a real pleasure assisting you and remember that you're always welcome back if you need us again in the future.
Wishing you all the best, Warm regards, Tatiana

Rated 5 out of 5 stars

Friendly, Thoughtful Customer Service Makes the Difference

Such friendly and thoughtful service every step of the way. I worked with Anika, and she went above and beyond to answer any question, was always communicative, and she always made sure the process was as smooth and stress-free as possible. I highly recommend Planet Space for your storage needs.

12 March 2025
Unprompted review
Planet space logo

Reply from Planet space

Dear Phillip, thank you so much for taking your time to leave us this kind review. Anika is calm and committed to finding the right space solution for everyone who gets in touch with us. Thank you for recommending Planet Space. We are always more than happy to help!

Rated 5 out of 5 stars

This was a fantastic experience

This was a fantastic experience! Tatjana took care of everything, from navigating the movers to the right storage unit without me having to be there, to closing things off and refunding the deposit. It was a breeze with her! The storage unit is very clean and well organized as well!

3 April 2025
Unprompted review
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Reply from Planet space

Dear Katia, our sales manager Tatiana at Manacor is calm and kind and she is also extremely efficient and focused. Thank you for this great review. It makes us always smile hearing that our customers are happy with the whole services and facilities. Thank you!

Rated 5 out of 5 stars

I like it

I like it, clean, good located and nice woman working there

1 March 2025
Planet space logo

Reply from Planet space

Dear Johan, thanks again for taking the time and leave this review!

Rated 5 out of 5 stars

De confianza

De confianza. Súper easy to use and pleasure to work with. Lia made the process of renting and canceling seem like a family affair.

22 October 2024
Unprompted review
Planet space logo

Reply from Planet space

Dear Costumer, many thanks for your kind review. We are a family run business with a mission to provide outstanding, friendly and multilingual customer service and are more than happy to count on Lia and the rest of the team making this possible. Thank you for having stored with us.

Rated 4 out of 5 stars

The service and staff were exceptional

The service and staff were exceptional, as was the convenience and access. The only negative (and it was quite significant) was the fact that our unit was infested with mice and therefore a number of our items were chewed up and there were mouse droppings and mouse nests in a number of our boxes!

22 October 2024
Unprompted review
Planet space logo

Reply from Planet space

Dear Judith, We are really concerned about this incident. In all our sites we have a pest control service that do regular checks, we have already reported this case to them and ask them to increase the measures. Unfortunately, we cannot control what is keep in stored boxes and sometimes there is food or products that attracts pests, we depend on our clients to let us know so we can take action and maximize the protection of their belongings and the Center, which is a priority for us. Thank you for your understanding & Best wishes

Rated 5 out of 5 stars
Planet space logo

Reply from Planet space

Dear customer, thank you for your review. Be advised that you can contact your site manager at anytime if something doesn´t work as it should to at the storage facility. The bathroom at the warehouse is open all day. However the door handle gets stuck sometimes since Monday and we are working on it to repair it as soon as possible. Sorry for the inconveniences and thank you for storing with us.

Rated 5 out of 5 stars

The entire experience was exceptional!

The entire experience was exceptional, from first contact to signing the contract. It is rare that you have such a combination of efficiency and friendliness in a company. We are very pleased to have chosen them!

30 September 2024
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Reply from Planet space

We are so happy to hear your 4 star experience with Planet Space. ¡Thank you forstorig with us and for your review!

Rated 5 out of 5 stars

Excellent Service and Facility

Always great to be greeted by the friendly and helpful staff at a clean and accessable location. Top knotch!

1 October 2024
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Reply from Planet space

Thank you so much for your review! It is a pleasure having you as client. Thank you for storing with us and for your trust.

Rated 5 out of 5 stars

Lifesavers

I fully recommend the Son Castello Planet Space. The customer service is outstanding. No one will believe but opening a subscription there can be a great experience due to extraordinary employees working in PS Son Castello. The place is clean, accessible 24h, you can enter by car into the building. Lots of cameras and insurance convinced me to leave there all expensive belongings. Also the price is very attractive - I couldn't find better offer in the island for 1,5m3 storage than Planet Space. I want to say thank you for all staff members working there for great help when I really needed it.

26 August 2024
Unprompted review
Planet space logo

Reply from Planet space

Dear customer, thank you so much for this nice review. We are pleased that you were satisfied with our facilities and services. We know that a great team like ours makes a huge difference and we are very happy to count on them! Thank you for your trust and looking to see you again in the future, if you need a storage space again! Best wishes!

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