Amazing presentation, doughnuts and value. We have had Planet Doughnuts regularly and their flavours and the boxes they come in are second to none one. We had some for our sons birthday party an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely Fantastic! The colourful menu covering the allergy information was really useful - thank you for that! We have a soya and dairy allergy in the family so this was super helpful. The doughn... See more
Company replied
Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system! Huge sizes, 1 doughnut filled my hand almost.... See more
Company replied
Excellent doughnuts, they are huge and nice and fresh, lovely flavours and absolutely delicious! Fast efficient delivery. Will definitely be back for more. I purchased on an amazing deal too so very p... See more
Company replied
Company details
Written by the company
Planet Doughnut specialises in wholesale and bespoke doughnuts for any occasion, wedding or corporate event. Handcrafted in Shrewsbury, Shropshire.
Contact info
Planet Doughnut Bakery, Knights Way, SY1 3AB, Shrewsbury, United Kingdom
- 01743 664 502
- bakery@planetdoughnut.co.uk
- planetdoughnut.co.uk
4.6
Excellent
209 reviews
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Replied to 100% of negative reviews
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Great Corporate Gift
Quick delivery, first-class customer service when I needed to change delivery address, and delicious product. Happy clients and bonus points for me!! Thank You!
1 December 2025
Reply from Planet Doughnut
Thank you so much for your lovely feedback! We’re so pleased everything arrived quickly and that we could help with the delivery address change. Happy clients (and bonus points!) are exactly what we love to hear. Thanks again for choosing Planet Doughnut!
Arrived in perfect condition and…
Arrived in perfect condition and delicious (as usual)
4 December 2025
Reply from Planet Doughnut
Thank you so much for taking the time to write this review. Glad to hear that you enjoyed the Christmas doughnut box!
Reply from Planet Doughnut
Thank you for your order and for taking the time to write a review! So glad you loved the Little Mix'ed Vegan Box.
Excellent doughnuts
Excellent doughnuts, they are huge and nice and fresh, lovely flavours and absolutely delicious! Fast efficient delivery. Will definitely be back for more. I purchased on an amazing deal too so very pleased.
1 December 2025
Reply from Planet Doughnut
Thank you so much for the fantastic review! We’re thrilled you loved everything about Planet Doughnut and even happier that you snapped them up on the Black Friday deal! We can’t wait to welcome you back for more delicious doughnuts very soon.
Absolutely Fantastic - thank you so much
Absolutely Fantastic! The colourful menu covering the allergy information was really useful - thank you for that! We have a soya and dairy allergy in the family so this was super helpful.
The doughnuts were so delicious - huge thanks to the staff involved in our order.
Will be buying again and again because these are simply the best!
1 December 2025
Reply from Planet Doughnut
Thank you so much for such a fantastic review! We’re really pleased to hear the allergy information was helpful for your family as that’s incredibly important to us. It means the world to know you loved the doughnuts too, and we’ll be sure to pass your kind words on to the team. We can’t wait to welcome you back again (and again)!
Reply from Planet Doughnut
Thank you for your review- so pleased to hear you love the doughnuts and their flavours!
Reply from Planet Doughnut
Thank you so much! We’re delighted you enjoyed the doughnuts and that they arrived safely. Can’t wait to treat you again soon!
The box hints at what a great treat is…
The box hints at what a great treat is in store for you. The doughnuts do not disappoint. The allergen list is a great help, but where is the actual menu to tell us what the doughnuts are and what they include???
17 November 2025
Reply from Planet Doughnut
Thanks so much for taking the time to leave a review! We're really glad to hear you enjoyed the doughnuts. Our full doughnut menu is available on our website, where you can see all flavours. For reference, here is the link:
https://planetdoughnut.co.uk/pages/doughnut-menu
If you have any other questions, feel free to let us know!
Arrived ontime in great condition
Arrived ontime in great condition. will be ordereing again.
6 November 2025
Reply from Planet Doughnut
Thank you for your review, so glad you love the doughnuts. Look forward to seeing another order from you soon.
Delicious doughnuts
Delicious doughnuts, great service and prompt delivery! A real treat for my daughter’s birthday.
13 November 2025
Unprompted review
Reply from Planet Doughnut
Thank you so much for the wonderful review! We're delighted to hear the doughnuts were a hit and that everything arrived promptly for your daughter’s birthday. It means a lot to us to be part of your celebration. Hope we can treat you again soon!
Delicious doughnuts
Delicious doughnuts, speedy delivery and excellent customer service!
3 November 2025
Reply from Planet Doughnut
Thank you so much for your lovely review! We're thrilled to hear you enjoyed the doughnuts and had a great experience with our delivery and customer service. We really appreciate your support and hope to treat you again soon!
Halloween Disappointment…
Box had been ripped open & was missing a Doughnut! The Frosting had stuck to the lid, the paper & each other. So disappointed with it as they were for the helpers at a Disabled Halloween Party. The Packaging or the carrier needs some attention - even though there are this way up stickers. The Doughnuts themselves were ‘nice’ - not as good as previous orders - tasted 24hrs old - but that is the issue with having them Ordered online, so not their fault, but being housebound disabled I have no other choice.
30 October 2025
Reply from Planet Doughnut
We’re so sorry to hear your order arrived in this condition, that’s absolutely not the experience we want for our customers, especially when the doughnuts were intended for such a thoughtful occasion. We completely understand how disappointing this must have been.
This is the first time we’ve heard about this issue, and we haven’t received any emails or photos from you. If you could please get in touch with our customer care team at bakery@planetdoughnut.co.uk with your order number and any images of the packaging, we’ll investigate what happened with the courier and make it right for you.
Thank you for letting us know, your feedback helps us improve both our packaging and delivery process.
You managed to a smile on my friends…
You managed to a smile on my friends teenage daughters so thank you and I'm now there favourite
5 August 2025
Reply from Planet Doughnut
Thank you for taking the time to write a review. So pleased we were able to help and make you become the favourite!
Delicious!
We're a local business and Plant Doughnut provided us with some corporate donuts that we're on brand with our marketing colours and still tasted delicious! They were quick to respond and super helpful and the 110 employees were VERY happy with their treats. Thank you so much!
20 October 2025
Unprompted review
Reply from Planet Doughnut
Thank you so much for taking the time to write a review! We are so pleased we were able to assist with your corporate event. We had a lot of fun designing and making these doughnuts in your brand colours.
Best donuts in the country!
9 October 2025
Reply from Planet Doughnut
Thank for your for the lovely feedback! We like to think so too!
Absolutely LOVE Them!!
I’m a bit of a loser tbh…
I tracked them down online last week, after having them 2 years in a row at Thorpe Park. This will be the biggest compliment EVER - I don’t even like doughnuts!! But I’m obsessed with these!!
29 September 2025
Reply from Planet Doughnut
Haha, you’re definitely not a loser, you’re officially part of the Planet Doughnuts fan club! 😎🍩 Thrilled to hear we could turn a doughnut skeptic into an obsessed fan. That’s the biggest compliment we could ask for! 💖
Quick delivery and fresh product
Quick delivery and fresh product! The cinnamon and Nutella doughnut was especially good!
8 September 2025
Reply from Planet Doughnut
Thank you so much! 🍩 We’re thrilled to hear that you loved the Cinnamon & Nutella, one of our favourites too! 😍
Great doughnuts
Great doughnuts, great customer service and delivered when they said they would be. Very tasty, enjoyed by all.
11 September 2025
Reply from Planet Doughnut
We really appreciate your kind words! It’s wonderful to hear you enjoyed the doughnuts and our service. We look forward to delighting you again soon! 💫
A great selection of flavours in the…
A great selection of flavours in the box of 12 and very importantly, they arrived on the designated day.
3 September 2025
Reply from Planet Doughnut
We really appreciate your feedback! So happy to hear you enjoyed the variety and that your doughnuts arrived exactly when expected. 🎉
Everyone I ordered had its own unique…
Everyone I ordered had its own unique flavour unlike other brands who may just use different colour dye in the icing. I’ll be getting more around birthdays I can assure you
8 September 2025
Reply from Planet Doughnut
Thank you for the wonderful feedback! We’re so pleased you enjoyed the unique flavours , we put a lot of love into making each one special. We look forward to helping you celebrate those birthdays! 🎉
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