Customer service was outstanding!
Customer service was outstanding when my package was delivered to the wrong address. They really make sure you're taken care of!
11 September 2026
Unprompted review
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2.8
Average
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Product is nothing like the pictures…
Product is nothing like the pictures advertised and seems like it’s going to be a major hassle to get a refund. Will not order anything from here again I’m having a very difficult time even getting the half refund as promised. Do not buy from this company !!
As of 9-13-26 still no refund as promised and just a bunch of false advertising. As stated previously Do Not Buy from this company !!
24 August 2026
Unprompted review
Reply from Plaidperfection
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@plaidperfection.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Horrid product
Shipped a product that looked like a caricature of what was pictured. Waiting for a response, not believing in their desire to. Edit - a refund was promised. 3 weeks ago. Hah! Scam artists? Why even bother repplying if they're not going to follow through?
27 August 2026
Unprompted review
Reply from Plaidperfection
Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@plaidperfection.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.
Missing package
When I checked the tracking number it said that my package was delivered today. I have checked everywhere and no package. I contacted them and all they keep saying to me is that the package was delivered. No it was not at least not to my house it wasn’t. So I guess I am out of my money and the package. Don’t buy anything from this company. A scam
24 August 2026
Unprompted review
Reply from Plaidperfection
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@plaidperfection.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
1-Poor quality
1-Poor quality
2-Size incorrect
3-Shipping from chine,so long lead time
4-No way to contact them
3 July 2026
Unprompted review
Reply from Plaidperfection
Dear Customer,Thank you for sharing your feedback with us. We are sorry to hear that the sizing and product quality did not meet your expectations. We always strive to provide the best experience for our customers, and we understand how frustrating this must be for you. Please contact our customer service team at service@plaidperfection.com with your order information. Our support team will review your case and get back to you within 24 hours to help resolve the issue. We apologize for any inconvenience and thank you for your patience.
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