Plaid Reviews 182

My rent check didn't arrive on time last month, so Bilt sent a digital check on January 6 and deposited it via Plaid. My funds are still in process, with the message stating: "Your payment is in process. You should see your funds by 2026-01-13".
I should have requested a physical check and deposited it directly into my bank account for immediate reflection of funds. I would suggest AGAINST using Plaid platform since they hold your money.

Same garbage as a year ago, with some banks it won't work, it's just one of the 5 biggest banks in Canada this time. I used it a year ago and it was frustrating as hell. Accepted all input, received the code, took 3 minutes to get back to tell us it's useless. Is there really nothing better institutions could use? Glad it's only a potential convenience thing in this case.

If I could dig a hole and put negative stars for these amateur’s ! So you should if you sell a gun payment comes to a 3rd Parilo “Plaid” and “ check book” which forces you to to log into your destination account where you literally have to give them access to your Checking , savings. Credit cards “. My BOA accounts gives them 360 days of access! H?@$ what could go wrong? And that may seem funny but it’s not!
Other things ! They picked my pocket for about $90 from the original offer for ‘’tiki tak” scratches.
Also, before this night mare offered another fire arm and they offered me about 15% below what
Others offered.
They were nice and professional , but I know there are lot of other places, but I would strongly recommend others.

I have been trying to set up an account to transfer money using Wise, and they use Plaid to verify bank information. I have entered my bank's routing number and account number multiple times, and it keeps telling me I have entered the incorrect information. It is NOT the incorrect information. I had tried using my debit card instead of the routing and account number, because despite costing more money, I was sick of the nonsense and just wanted to get it done. When I tried to do the instant verificatiin that way, it had me log into my accounts at the same site I would normally log into for my bank, and it told me the login information was incorrect. Funny how I could go directly to the website and get in without a problem. Nobody at Wise can give me an explanation as to why I am being told my information is incorrect, and I have been unable to find a number to speak to someone at Plaid. I have wasted hours and hours on this, over a 3 week span. I moved to Mexico and have to figure out how to transfer money from my U.S. account, and have so far been unsuccessful. Some of the banks in Mexico, (mine included,) no longer accept checks or wire transfers from the U.S. so I am up a creek.

Rejects my phone number despite it working with all my other accounts/services/banks...would never choose to use this company and reject any company that does...except my health care company uses them!!!

Plaid is garbage. I tried using them for a delivery and they put my account on hold for an indefinite period of time. By the time it gets unfrozen I could've walked there and back plenty of times. This future is garbage I'm going back to cash.

Plaid is the worst platform ever. It is filled with bots that do nothing to help you and the payments load and load but never goes through.

I am extremely disappointed with plaid, not only the problems that occurred with them, but also their lack of helpfulness when I was finally able to get ahold of them through the BBB. I had an issue because my bank account was frozen, so I reconnected to plaid only allowing access to my new account, but for some reason it still went through the frozen account. I ended up having several payments rejected which resulted in one of my accounts locking me out and a fee from another account. There was no easy way to contact plaid about the issue, so I had to file a claim with BBB. Plaid eventually responded but kept blaming Citibank for the issue, despite that it happened on various platforms. I do not recommend this service — easier and safer just to directly connect with your bank account than trusting this terrible service.

I purchased some silver from SD Bullion. Unfortunately, they use Plaid. I tried to pay using an echeck. Plaid screwed it up all the way! SD has been jumping through hoops trying to fix the problem but its been eight days now & I'm no closer to getting my physical silver. Plaid is crap!

I have tried multiple times over the last 6 months to obtain an ABLENOW account for my special needs young adult. PNC Bank uses PLAID to verify the individual using their ID via PLAID's app. Each time there is an error and I am denied verification. I've used my drivers license. I've used my passport. I've tried good lighting. I've tried no external lighting (glare). I've also had my son try to obtain verification and the same result has occurred. There is no way to connect with PLAID customer service to find out the reason why, and PNC Bank, PLAID's customer, is not able to assist with this part of the process. AND, the kicker, the ABLENOW account can ONLY be applied for online. I can't go into a PNC bank for assistance. I have to use the PLAID service to verify my account. I'm appalled that ABLE is using this company to verify its special needs individuals for a benefit/service they deserve and need!

Trash system, invisible transaction limits, bot support that’s completely redundant and unhelpful. No support. No error codes. Did yall use ai to create your bugged systems? ☠️ it’s been like this for over a year- they won’t change. Hoping a new company/competitor takes over soon

Garbage! Absolute guarantee you will waste an hour trying to connect this to pay with whatever you are using. Quit my Wise account because of it.

They blame everything on the customers financial institutions when after troubleshooting, it’s actually a Plaid problem. They don’t offer any way for customers to rectify their issues and push us off to our own financial institutions to fend to ourselves

This is the worst. No matter where I try to use it, it takes forever or quite often doesn't work. And when I finally do get a place to connect, the next time I log into that service, magically (or tragically) the link has been broken and you have to go through all the BS of hoping you can reconnect it again.

It doesn't work. It's a horrible service. It breaks my banking data every single month.

I hope it dies and goes away forever.

I don't even know how this is viable software. It has never worked for me. I input the correct credentials. It sends a notification via the other application. I verify it's me. It takes me back to the login screen. It simply doesn't work. Dogs*** software.

Absolutely unacceptable experience with Wise and Plaid.
I’m overseas using the Wise app, which out of nowhere decided to disconnect my verified bank account. When I tried to reconnect, I was forced to go through Plaid — a third-party service that first asks for my bank login password and then demands SMS verification.

Here’s the problem: like many users abroad, I don’t have access to my original phone network, which means I can’t receive that SMS. The result? I’m completely locked out of my Wise account. To make things worse, my bank received a code request from Plaid but never got the confirmation, so they also blocked the connection. Now I’m locked out from both sides — my bank and Wise.

This is an absurd system failure. Wise uses Plaid, which isn’t even listed as an official client on Plaid’s own help page. No transparency, no accountability, and zero support for users outside their home country.

So yes, now I understand why Visa may cost more — but at least it never locks you out of your own money.

I've repeatedly requested assistance from their customer service representatives to help with connectivity from their software to my bank and no one will return an email or call. Just crickets & ghosting!! Terrible service model!!!

Plaid made our entire business possible. The API is incredibly well-documented, the connections are reliable, and the secure user experience is exactly what we needed to build trust from day one. An absolutely essential tool for any developer in the FinTech space.

Basically collecting your identity , data, bank details etc . Huge red flag when their site states they " cannot guarantee" the safety of this information. Avoid like the plague. Data collecting/ sharing masquerading as a referencing passport . Dangerously collecting information. Name address what you have in your bank children's names & ages. Need a more stringent regulator