Jen Cook! she has been the best rep i have ever had the pleasure of dealing with. She was prompt, Kind and on top of every question i had. Jen helped us work through several different scenarios. Unfor... See more
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JCB couldn't get us the correct parts, and also didn't have stock of it in USA, parts came from UK both sets wrong. Went through you guys pricing and availability way better. Got the parts within 2 da... See more
Pat was very knowledgeable and professional! In a world of computers and ai it was delightful to talk to someone who knew what they were talking about! He was extremely helpful, answered all my quest... See more
I was pleasantly surprised when my parts showed up early as initial arrival date was said to be delayed because USA did not show inventory. Always get very responsive feedback from the staff at the Ed... See more
Company details
Written by the company
Palmer Johnson delivers heavy-duty, off-highway and industrial powertrain and equipment solutions through sales, engineering, service and parts support across North America. The organization includes Palmer Johnson Power Systems (founded in 1977), which specializes in transmissions, axles and drivetrain components, operates seven sales and service branches, and runs volume OEM transmission and axle remanufacturing programs from its Madison, Wisconsin headquarters. Hamilton Power Solutions (founded in 1954) and Continental Engines (founded in 1968) together expand the company’s engine and engineered-solutions capabilities, providing diesel and gaseous engine application expertise, engineered customer builds, value-added solutions for engines and generators, and full-service repair and maintenance in-shop and in the field for markets including agriculture, construction machinery, welders, compressors, material handling, pump/irrigation, forestry and mining. Palmer Johnson is an authorized distributor and service center for leading manufacturers and product lines including Twin Disc, ZF Off-Highway, Dana Spicer, Carraro, Funk, Wichita, Eaton Airflex, Deutz, Hatz, Isuzu, Scania, JCB and HD Hyundai.
Palmer Johnson Service
Written by the company
- The people to do it right
Contact info
United States
- 800-341-4334
- wecare@pjpower.com
- pjpower.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 2 weeks
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I would like to take this opportunity…
I would like to take this opportunity to express my sincere appreciation to Larry Lee for his exceptional support and guidance throughout the past few years. His assistance has been invaluable, as he consistently demonstrated a high level of resourcefulness and expertise. Larry maintained a comprehensive understanding of our projects, ensuring that all details were managed effectively. I am truly grateful for his support and appreciate all of his assistance!
15 August 2025
You went completely out of your way to…
You went completely out of your way to take care of our needs. I haven't seen this great of service from anyone in a long time.
14 August 2025
Quick response to email inquiry
Quick response to email inquiry. Jim Neilsen was quick and thorough.
12 August 2025
Very quick to respond
Very quick to respond, quote, and ship.
They responded to our emergency with professionalism.
7 August 2025
Pat was very helpful
Pat was very helpful, knew what he was doing and knew what I needed. Best part is they had my part on hand and shipped right away. Thanks
5 August 2025
everything was good with a fast…
everything was good with a fast response on getting me the quote
1 August 2025
Marcie Hernandez Front Axle Repair was on top of Her game…
Marcie Hernandez was on top of Her game indeed. Researched the info I needed to place my order. Ijs
31 July 2025
Great service, easy to work with.
Palmer Johnson has always been very helpful and informative with their own products and cross-referencing functions to items/brands that are no longer available.
31 July 2025
Communication
it was a very good experience Scott Cheek kept in the loop from the time parts was ordered and delivered
29 July 2025
Excellent customer service
They were able to find the correct replacement assembly needed, assemble and ship to us in a very reasonable time frame.
24 July 2025
Danny was a great help with the parts…
Danny was a great help with the parts and tracking numbers update. My problem is with UPS who they use to shipped my parts out 2nd day air and still stuck in Louisiana after 7 days and counting
21 July 2025
Very helpful with tech support in…
Very helpful with tech support in finding the parts that I needed.
11 July 2025
Great Experience!
Jen Cook was very knowledgeable and very helpful. She had answers for me within minutes. Couldn't have gone any smoother!
17 July 2025
Slow delivery
The delivery time to get our tranmission rebuild was off quote by 12 weeks. It was hard to get updates and reasons why things were not going as planned. Still paid full price...
15 July 2025
Lisa Siegle knew exactly what I was…
Lisa Siegle knew exactly what I was looking for and everything went smoothly.
14 July 2025
Responding to inquiries in record time
Responding to inquiries in record time, even on a weekend during an emergency.
Polite and helpful working through details over the phone and by email.
10 July 2025
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