Piscine-Center.net Reviews 19,897

I have ordered a pump from Portugal. I was helped very well, and the pump was send quickly.

The company were very helpful from start to finish. Their customer service was excellent and they kept us informed of the progress of our order. The product itself was delivered quickly and on time, is of excellent quality and fits perfectly. Can't recommend them highly enough.

I purchased online a pool electrolyser. The electrolyser unit burnt out within weeks. Piscine Center O Clair failed to deal fairly with my complaint. They first referred me to the manufacturer, which is contrary to EU consumer guidelines. They then required me to send the unit to the manufacturer at my cost, which is again a breach of the guidelines. They then reported that the unit's guarantee had been invalidated because a hole had been drilled in the casing, a claim which was totally false. At no time did Piscine Center O Clair contact me directly. All interactions were through their website and at their leisurely pace. I had to keep checking for updates. It was quite clear that they were being obstructive. When I challenged the legality of their complaints process they did not reply until two years after the date of purchase, when they declared that the unit was out of guarantee and the case file closed. They are not to be trusted to deal honestly on purchases of high value.

Mis à part le temps d attente 20mns..🤪😡
Kris notre interlocuteur au top..

Super content de piscine center

Super rapide. Super efficace. Supers produits

Product arrived promptly, however didn’t work. Was advised to unscrew parts to relocate moved parts. Robot still didn’t work, no power to the robot, P-C insisted I repeated to avoid the return which I requested. Thoroughly dissatisfied with after sales service. They don’t appear to be customer focussed. I don’t expect to do repairs to a product that fails at first use

All arrived as arranged. Good service and communication.

Impeccable. Excellent service

Great product selection, excellent service and products delivered on time. Highly recommended.

Great Service. delivered on time, correct part, great value

Parfait parfait

Item was delivered promptly. A piece was delivered broken, but I checked in the presence of the courier, and followed the company procedures. I received a replacement part very quickly.

Facilite de navigation on trouve les pièces sans probleme