pisamonas.co.uk Reviews 7

I bought one item, which is good quality but, now I'm really struggling to get my refund for two items that don't fit me. First Pisamonas said they had not received my returns. Royal Mail tracking confirms the items have been delivered.

Now Pisamonas is saying I used the wrong label and they have to search for the items before refunding.

The Royal Mail return labels I used, were sent to me by Pisamonas. I have sent Pisamonas copies of these labels and received an automated reply in Spanish. Which I had to translate, as I am based in UK. I have spent hours on all of this....a really really bad experience!

HI lovely shoes but no customer support and no way to return.I made an order and tried to open a return and could not find an option.i tried to contact customer support without a response.
I sent the shoes back at 10£ cost but company were not available when delivery was attempted and they have not contacted the courier to receive my shoes back.

If I could give less then one star I would
The service was terrible and the communication was terrible I paid £10 to send my shoes back never even recieved a confirmation a month later!!!