Pirate Ship Reviews 1,252

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, often noting significant savings compared to other shipping options and even direct carrier rates. Many people highlight the outstanding customer service, describing it as responsive, helpful, and quick to resolve issues. The platform's ease of use and intuitive interface are also frequently mentioned, making the shipping process efficient and straightforward for consumers. However, some customers expressed dissatisfaction with the limited shipping options, specifically mentioning the absence of FedEx and, in some cases, a lack of more affordable USPS ground services for certain items. A few people also felt that the company's branding was distracting during problem resolution.

What people talk about most

Price

People report positive experiences with price, often highlighting significant savings compared to direct... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the platform for making... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, good, and... See more

Customer service

Consumers find customer service to be a highlight, consistently praising its speed, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the platform's ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Pirateship for a few years now, mostly for online sales. Their rates are great & almost always beat eBay pricing. I've also compared them to their competition & other than a few other... See more

Rated 5 out of 5 stars

Had a huge cost increase from UPS which I disputed and got resolved. Pirate Ship support was instrumental in assisting me with the refund. They don’t have a phone option but their online support is fa... See more

Rated 5 out of 5 stars

I've been using pirateship for over 4 years and haven't looked back. My ups and fedex accounts have remained untouched. I love the ease of use and confidence in knowing that I'm getting the best price... See more

Rated 5 out of 5 stars

PirateShip is a great tool for vendors. I can sell on any platform and use PirateShip to get wholesale pricing. It integrates with my Etsy and EBay stores and I use it when I have local customers who... See more


Company details

  1. Software Company
  2. Shipping and Mailing Service
  3. Shipping Service

About Pirate Ship

Written by the company

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.

As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.

Key features and capabilities:

  • Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
  • E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
  • Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
  • Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
  • International shipping — Support for customs forms and international label creation across USPS and UPS international services
  • Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase

The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴‍☠️

Our values reflect who we ARRrrr

Written by the company

Be fair 😉
Accessible to everyone, so no one’s left out.
Be nice 😍
Empathy, humanity, and humor go a long way.
Be real 😊
Be reliable and back up the pirate talk.

Contact info

Save up to 87% off USPS® & UPS® rates

We’ve saved shippers tons of treasure since 2014 🏴‍☠️

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 2% of negative reviews

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Rated 5 out of 5 stars

Easy to use

Easy to use! That’s the best part of pirate Ship. You check rates before purchasing too. I’d say the only thing that I wish could be a little better is that I wish they would make the dimensions for smallest packages a little smaller instead of the 4 x 6 as minimum

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Simply Works, Simply

Several years back, with a new book, I asked our post office about an easy way to send Media Mail without waiting each time at the counter (USPS.com doesn't have that option). I received a call back from a regional USPS guy who referred me to PirateShip. HGe was enthusiastic about how they would solve all my problems. And they have been great. We use them now for all shipping. We can paste in address, and it automatically fills out the forms. Then we describe the package, pick any special services, such as Media Mail, and we get a set of options and prices, both USPS and UPS. Pirate Ship automatically sends an email with tracking. We get a label, attach and drop off the package, whether a book or a box of baby clothes for our new granddaughter.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Never an issue with PirateShip

Never an issue with PirateShip! Plus you save a ton over going to the post office. Better insurance that doesn't deny all your claims. Even fought usps to get money back when they overcharged me for no reason. What's not to like?

3 April 2026
Unprompted review
Rated 5 out of 5 stars

An amazing company to use

An amazing company to use. QR code availability is new and a great addition. The customer service is always top notch. Sign up today for Pirateship! You won’t regret it

10 April 2026
Unprompted review
Rated 5 out of 5 stars

This site is amazing

This site is amazing. I’ve had no downtime packages are delivered. Emails are delivered fast and the price is really good. You don’t have to ship priority. It gets there just as fast ship ground to Alaska there in three days ground US mail. The other package went to Hawaii ground US mail two days from Dolphin Island,, Alabama.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Was given the information about Pirate…

Was given the information about Pirate Ship 8 or so years ago. No long contracts, no monthly fees, just pay the reduced rate for your service and you have someone on your side if you need help.
I highly recommend them for any small business.

George Rosenson

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE Pirate Ship

I LOVE Pirate Ship. I have been using it for years. It is easy to use. I appreciate that the prices are less than what I would have to pay at the post office. I am a loyal customer for every!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Pirate ship for more than 4 years

I have been using Pirate ship for more than 4 years now & I have mailed more than 400 packages & I LOVE USING Pirate Ship. Their Team is fantastic and always ready to help with best guidance to resolve issues (if there is any)
I HIGHLY RECOMMEND PIRATE SHIP, they helped me saved a lot of money.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirate ship is the best to deal with…

Pirate ship is the best to deal with we’ve been shipping for over 25 years and I found these guys 5 or 6 years ago wow they take the headache out of dealing with ups & usps directly
We don’t have many claims but when we do it’s a breeze to get the problem solved and move on We love em

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirate Ship is excellent!

Pirate Ship is very user friendly. I don't need to hunt around for all the shipping options because they are all presented in a good, concise format. It is easy to look up, track, and review packages that have been shipped. I have not had ANY problems with Pirate Ship. I am glad for this way to make my business run more smoothly.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Smooth Sailing with Pirate Ship

I LOVE Pirate Ship! As a one-person company for 39 years, Pirate Ship has totally streamlined my shipping experience and saved me so much time and money. I love offering my web customers different types of delivery based on speed or the most reasonable, which I can see with a couple clicks. Ahoy, Matey!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

150-200 labels per month

I’ve been using PirateShip for my business for 2 years now. Customer service is always available and helpful. The chat bot has also solved many of my inquiries without needing to chat with an agent. I create around 150-200 labels per month. I use them for domestic and international shipping without issue.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Love the product

Love the product, great support, does everything I could ask. Been using them for years and never had a problem. Only suggestion would be to give support folks a break and not make them talk like pirates. Must be kind of tiresome for them.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Private Ship is amazing

Private Ship is amazing! Not only does it save me on shipping costs, their expert help always finds the answers when I have a question! I also love the quirky pirate talk...adds some fun to it all! 😁

10 April 2026
Unprompted review

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