I only read negative reviews, so read the negatives for Pirate Ship on this site. Wow! My experience with Pirate Ship is totally opposite of theirs. I've had no problems with having questions answer... See more
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Company details
About Pirate Ship
Written by the company
Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.
As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.
Key features and capabilities:
- Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
- E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
- Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
- Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
- International shipping — Support for customs forms and international label creation across USPS and UPS international services
- Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase
The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴☠️
Our values reflect who we ARRrrr
Written by the company
- Be fair 😉
- Accessible to everyone, so no one’s left out.
- Be nice 😍
- Empathy, humanity, and humor go a long way.
- Be real 😊
- Be reliable and back up the pirate talk.
Contact info
United States
- support@pirateship.com
- pirateship.com
Save up to 87% off USPS® & UPS® rates
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Replied to 9% of negative reviews
Typically replies within 2 weeks
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I love Pirate Ship
I love Pirate Ship. It’s easy to use and the team is very responsive when an issue occurs. I highly recommend using for shipping needs!
I am so glad I made the switch!
I have only been using Pirate Ship a little over a year and it has saved me over $1,400 in just label fees, compared to my previous service! No per-label fees, no monthly subscriptions...I do have to make a couple more clicks using it, but for what it saves me, it is worth it. I have only needed help a couple of times, but their support team has always responded in a reasonable time. Glad I switched!
I use pirate ship all the time to drop ship orders
I use pirate ship all the time to ship orders. The platform is simple and easy to use and I save on shipping!
I have been using PirateShip.com since 2020.
I have been using PirateShip.com since 2020, and have always found it to be cheaper & more convenient than purchasing postage direct from any of the major shipping companies/USPS/UPS/FedEx. Everything has also always been received on time if not before, and have not had any complaints about the condition of packages upon arrival. Don't know that I can say any of that from any other shipper. Best is the lower costs! User experience is excellent, very user friendly. Customer Service is very fast, professional and helpful too. Highly recommended.
By far THE BEST customer service i’ve…
By far THE BEST customer service i’ve ever experienced anywhere!
Creating shipping labels is seamless.
Ive looked into other shipping places. Pirateship offers the same services with less cost.
I use Pirate Ship regularly for USPS…
I use Pirate Ship regularly for USPS and UPS shipping labels. The website is easy to use, the customer service is outstanding and responsive. I appreciate being able to print my own shipping labels vs directly from USPS or UPS; the savings are phenomenal. Please keep up the good work. Your service is appreciated.
M. Leonard
I rarely write 5 star reviews
I rarely write 5 star reviews, but Pirate Ship absolutely earned this one.
I recently shipped an international package that was returned due to a customs documentation issue. I had followed the shipping process as presented and had no idea the product description needed to be more specific. Even though USPS considers the postage "used" once it's scanned and Pirate Ship wasn't obligated to do anything, Betsy took the time to review my case and issued a one-time courtesy credit from Pirate Ship.
That level of customer service is hard to find these days. Betsy was friendly, understanding, and focused on finding a solution rather than just quoting policy. The experience turned what could have been a very frustrating situation into one that left me even more confident in using Pirate Ship.
Mistakes and unexpected issues happen in shipping. What matters is how a company responds, and Pirate Ship responded with professionalism, generosity, and outstanding customer service.
They've earned a customer for life. Highly recommended.
Pirate ship has been great for us
Pirate ship has been great for us. Much better prices and we have not had any issues.
Fast and easy method for shipping
Fast and easy method to get very fair shipping prices. They were over $100.00 less than the price quote I got from UPS. Same method, same insurance same delivery time.
So simple
As a small business owner, Pirate Ship has made shipping a breeze. They offer several shipping options at amazing prices. They ARRRRR the best!
This is the absolute best shipping…
This is the absolute best shipping service available! I've used it for years and nothing else like it. I refer it to all my friends and family!
Outstanding company.
Outstanding company.
I've used Pirate Ship for years to ship trading cards and collectibles, and they've never let me down. The platform is simple, the rates are excellent, and their customer service is honestly some of the best I've experienced.
When I recently reached out with a shipping issue, they treated me with kindness and fairness and went above and beyond to help. They didn't have to, but they did—and that says a lot about the kind of company they are.
It's rare to find businesses that genuinely take care of their customers. Pirate Ship has absolutely earned my loyalty.
Taylor the Swashbuckling Lemur was…
Taylor the Swashbuckling Lemur was wonderful! Customer service was incredible.
Easiest way to ship
These guys are the best, easy website, best prices.
I use them all the time.
Unexpected shipping charge from Pirate Ship
I sent a box with my motorcycle seat via Pirate Ship and was charged $78.00 Then they inform me that the carrier (UPS) found my box to be slightly larger from 52x30x9 to 53x32x12 inches with dimensional weight changed from 85 lb to 123 lb due to new dimensions. I weighed the box at 15 lbs. Then I was informed by Pirate Ship that I was charged an additional $100.00 for the shipping by the carrier. However, the charge came through Pirate Ship. How can a 15 pound box with slightly larger dimensions go from $78.00 to $178.00? The cost to have my motorcycle seat modified was $175.00! This is the last time I use Pirate Ship.
I’ve used Pirate Ship over 5 years
I’ve used Pirate Ship over 5 years. I’ve always found the rates to be cheaper than if I was to ship on my own. The tracking is great, the website is easy to use and best of all the monthly rate is ZERO!! I ship both domestic and international without any problem. This company is a 10 out of 10!!!
Pirate Ship ROCKS!!
Pirate Ship have been fantastic for our company. We are a small camera repair shop and get cameras shipped to us from all over the US. The ease of use and the savings have both been dramatic since we have started using them. I recommend Pirate Ship to any small business and am grateful to the person who told us about this website. It has saved us $100s in shipping cost on a yearly basis.
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