Deposit amount not credited
Amount debited my account but not credited wallet balance
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Amount debited my account but not credited wallet balance
Am totally disappointed by the betting company called Pinup casino. Just because I wanted to withdraw from my verified account they stopped me from doing so and demanded for additional verification which I did yet they don't want me to withdraw from my own money. This is the worst of all betting companies for preventing customer to have access to his money.
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