Pinter Reviews 5,675

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, consistently praising its quality and the excellent user experience it provides. Many find the brewing process simple, enjoyable, and accessible, even for beginners, leading to fresh and tasty beer. The customer service is frequently highlighted as outstanding, with prompt and helpful responses to inquiries and issues. However, some people experienced issues with their orders, including missing items, incorrect shipments, or products with short or altered best-before dates. A few customers also reported problems with equipment leakage and difficulties with subscription management, such as pausing deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, praising its sleek design, ease of use, and the quality... See more

Quality

Consumers find quality to be positive, consistently praising the taste and freshness of the beers. Many... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the brewing... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Order

Reviewers mention ambiguous feedback about order. While some customers experienced fast shipping, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great beers but too many (for me) American style pale ales, lagers and hazy IPAs. Biggest complaint is the Razz Session Sour Ale which, although a great tasting beer, contaminated my PInter to such an... See more

Company replied

Rated 5 out of 5 stars

Simplicity, the key to all. This product brings brewing to people who would never do anything like this. I have learning difficulties, ADHD and COPD. With these problems and others even I can produce... See more

Company replied

Rated 5 out of 5 stars

Super easy for a beginner to dip their toes into the home brewing of beer. The app is great I’ve just started tapping today and the beer tastes good. I opted for minimum brewing for 1 st time round an... See more

Company replied

Rated 5 out of 5 stars

ABSOLUTELY Love my PINTER!! The brewing, etc is SO easy to follow using the BRILLANT APP, makes it all more interesting to do! Built in calendar and notifications to help throughout. Their sup... See more

Company replied


Company details

  1. Brewing Supply Store

Written by the company

Through our innovation, we’ve created a better, more sustainable way to enjoy Fresh Beer


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It was very easy

It was very easy, and the beer was fantastic. I've since bought another Pinter, and making some cider.

6 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Navid,

Thank you for the great feedback. We're delighted to hear your first brew was such a success and that you enjoyed the ease of the process. It's even better to hear you've expanded your setup with another Pinter and are now trying cider as well — that's brilliant to see!

We hope your next brews are just as enjoyable, and we appreciate your support. Cheers to many more great batches ahead!

-The Pinter Team

Rated 5 out of 5 stars

I was so impressed with how quick it…

I was so impressed with how quick it was delivered and the videos make it so easy to make and the quality of the equipment is amazing and I am looking forward to purchasing some more kits from you

3 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi John,

Thank you for the wonderful review. We're really pleased to hear your order arrived quickly and that the videos helped make the brewing process easy and enjoyable. It's great to know you're happy with the quality of the equipment as well.

We're excited to hear you're already thinking about trying more kits — we look forward to being part of your future brews. Thanks again for your support, and happy brewing!

-The Pinter Team

Rated 5 out of 5 stars

Excellent

Just started the subscription package and so far it’s been 1st class

6 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi David,

Thank you for the great feedback. We're thrilled to hear your subscription experience has been first class so far.

We look forward to bringing you plenty more great brews and making every delivery just as enjoyable. Thanks for being part of the community, and happy brewing!

-The Pinter Team

Rated 5 out of 5 stars

Excellent

Order was packaged well and secure. Unique and innovative presentation. Product is well made and durable. Brewing my first batch now.

25 April 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Ross,

Thank you for the fantastic review. We're really pleased to hear your order arrived safely and that you've been impressed with the presentation and build quality of the product.

It's great to know your first batch is already underway — we hope the brewing process is just as enjoyable as the final result. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

So far so great

So far so great! Beer just moved to Cold Crashing phase. The app gives clear instructor each step

5 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Anthony,

Thank you for getting in touch to share your update. We're glad to hear that the step-by-step instructions have been clear for you as you move into the cold crashing phase.

You've handled the process well so far, and the final stages should be straightforward from here. We look forward to you enjoying the final result. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

For starters the price I paid for what…

For starters the price I paid for what I got from you this might change once I taste the beer I have one brewing at the moment and will start the next one soon as you gave the co pinter 3 with a sock. Xx

28 April 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Robert,

We appreciate your feedback. It is great to hear you are already planning your next batch while the first one finishes up. We are confident the taste will match your expectations, and we thank you for your support. Happy brewing!
-The Pinter Team

Rated 4 out of 5 stars

I’m currently doing my first brew at…

I’m currently doing my first brew at the moment I will fully review on tasting

5 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Neil,

Thank you for getting in touch. We're pleased to hear you've started your first brew and hope you're finding the process straightforward so far.

We look forward to hearing your full feedback once you've had a chance to taste the results. We're confident it will be worth the wait. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Honestly pleasantly surprised…

Honestly pleasantly surprised to see what I got in the mail yesterday!!
The product is exactly as described (nay. better!)
Very elegant design of packaging and superb finishing of product! Delivery was fast (within 5 days of order) and I'm very optimistic for the brewing process!!

4 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Izak,

Thank you for getting in touch. We're glad to hear your order arrived quickly and that the design and finish of the product met your expectations.

We put a lot of care into the details, from the packaging to the build, so it's rewarding to know that effort was noticed. We share your optimism for the brewing process and look forward to hearing how your first batch turns out. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Brewing made simple not complicated at…

Brewing made simple not complicated at all. Looking forward to trying out.

4 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Johnny,

Thank you for the feedback. We've worked hard to keep the brewing process straightforward, so it's great to know you found it simple to get started.

We hope you enjoy the results of your first brew. Please don't hesitate to reach out if you have any questions along the way. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Awesome product easy and really good

Awesome product easy and really good

1 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Steven,

Thank you for the great review! We're delighted to hear you're finding the product easy to use and producing really good results. That's exactly the experience we aim to deliver.

We appreciate your support and hope you continue to enjoy many more great brews ahead.

Rated 5 out of 5 stars

I love how they keep me updated and the…

I love how they keep me updated and the tips to enjoy the experience.

4 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Matthew,

Thank you for the lovely feedback. We're so pleased to hear you're enjoying the updates and brewing tips along the way.

We want the whole experience — from delivery to pouring your finished brew — to be as enjoyable and rewarding as possible.

Thanks again for your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

It has been a fun and easy experience

It has been a fun and easy experience. I brew and my friends and I get to drink some fresh and delicious beer!

3 May 2026
Unprompted review
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Reply from Pinter

Hi Michael,

Thank you for sharing your experience. We're really pleased to hear you're finding it fun and easy, and that you're enjoying fresh beer with friends—that's what it's all about.

We truly appreciate your support and hope you continue enjoying many more brews. Cheers!

-The Pinter Team

Rated 4 out of 5 stars

The Pinter is well built and intuitive

The Pinter is well built and intuitive. Direction process was lacking. Thankfully I viewed a separate video or I would have been lost.

2 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Dale,

Thank you for sharing your experience. We're really pleased to hear you found the Pinter well built and intuitive.

We're sorry to hear the instructions didn't feel clear enough—that's certainly not the experience we aim to provide. Your feedback is really valuable, and we'll make sure it's passed on as we continue to improve our guidance.

We truly appreciate your support and hope your brewing experience continues to improve. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Brewing great tasting beer is very easy…

Brewing great tasting beer is very easy with Pinter. I have brewed 3 beers now, all have been great. Just follow the step by step instructions in the app and you will have a great tasting beer. Mine have been Dark Matter, Prostmeister, and Iron Maiden's Trooper. Starting my 4th in a couple of days. Join the Pinter group for hints and helpful info.

3 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi James,

Thank you for sharing your experience. We're really pleased to hear you've had such great results across your first few brews—those are some fantastic choices as well.

It's great to know the app guidance has made the process easy to follow and that you're already onto your fourth brew. We also appreciate you highlighting the community—there's some really helpful insight shared there.

We truly appreciate your support and hope you continue enjoying many more brews. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

I have been very impressed with my…

I have been very impressed with my Pinter, so far. It’s been easy to make beer that is tasty and fresh. The deal to get a free Pinter with the subscription really helped jump start my fresh beer journey!

3 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Wendy,

Thank you for sharing your experience. We're really pleased to hear you've been impressed so far and that you're enjoying making fresh, tasty beer with ease.

It's great to know the subscription offer helped you get started—that's exactly what we aim for.

We truly appreciate your support and hope you continue enjoying your brewing journey. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

I honestly thought from the start that…

I honestly thought from the start that this was a scam!!! Well it wasn't, I honestly couldnt believe what arrived. The whole experience has been amazing , both my brews were done the day of delivery and I am patiently waiting to try. The app in itself is literally fool proof. Im hoping to keep with you guys and keep brewing as its a little more satisfying making your own brew 😉 keep up the good work 👏

1 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Dave,

Thank you for sharing your experience. We're really pleased to hear how positively surprised you've been and that everything from delivery to getting your brews underway has gone smoothly.

It's great to know the app has made the process feel simple and straightforward, especially for getting started so quickly.

We hope the first taste lives up to expectations, and we're glad to have you with us on your brewing journey.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

I’m more a beer / stout drinker than…

I’m more a beer / stout drinker than larger and craft beers. Keep it natural Pinter and you’ll fill the declining pub real ale market!

3 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Emma,

Thank you for sharing your thoughts. We're really pleased to hear you're enjoying the beer, especially from a stout and traditional ale perspective.

We also appreciate your feedback around keeping things natural and leaning into that real ale space—it's a great insight and something we'll be sure to pass on to the team.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Everything came wonderful is excellent…

Everything came wonderful is excellent packaging excellent product. The only thing I could suggest and I would suggest highly is to maybe put the fragile sign on the outside of the shipping box instead of just on the Pinter boxes there are gashes and cuts and banged up parts everywhere, but overall excellent product excellent packaging.

1 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Joe,

Thank you for sharing your experience. We're really pleased to hear you were happy with the product and overall packaging.

We're sorry to hear the outer shipping box arrived with damage—that's certainly not ideal. We really appreciate your suggestion about adding a fragile label to the outside, and we'll make sure this is passed on to the team as it's valuable feedback.

We truly appreciate your support and hope you continue enjoying your brewing experience. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

I don't even drink but it was fun easy…

I don't even drink but it was fun easy and it tastes great

2 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Robert,

Thank you for your feedback. We're really pleased to hear you found the experience fun and easy, and that the end result impressed you too.

It's great to know the process itself can be enjoyed by everyone, even those who don't usually drink.

We truly appreciate your support. Cheers!

-The Pinter Team

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