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Pintail Candles Reviews 

259
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful fragrances, noting that the pleasant scents are long-lasting, beautifully packaged, and make their living spaces smell amazing. Buyers also appreciate the exceptionally fast delivery service, straightforward ordering process, and consistently great value for money across the entire product range. Some reviewers were not happy with delivery delays, noting instances where goods did not arrive when expected or faced unexpected transit problems. A few consumers also mentioned occasional difficulties with specific items, such as scents they were not keen on or container preferences that could be improved.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the items smell divine, burn cleanly to the... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the candles burn evenly and cleanly down... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally prompt... See more

Order

People report high satisfaction with the ordering process, highlighting smooth website navigation, prompt... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering the candles was quick and easy on the website. The scents were amazing! I bought 1 lemon and 1 Vine Tomato. I like them both but my favourite is the tomato one. The email communication from P... See more

Rated 5 out of 5 stars

The candles arrived when promised, really well packed and they are absolutely fabulous. They last as long as stated and ALL smell divine. Easy to order, a great experience from start to finish. Looki... See more

Rated 5 out of 5 stars

I’d previously bought Pintail Candles over the Christmas period and was seriously impressed by the absolutely gorgeous fragrances that I was, once again, tempted to try the Spring range and it has n... See more

Rated 5 out of 5 stars

I found Pintail Candles last year and gave a couple as gifts and kept one for myself, this year I've had requests for them so purchased a few and obviously a couple for myself! Delivery could not be f... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Replied to 50% of negative reviews

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4.8

All reviews

(259)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Not a long burn

Nice little candle, the Christmas fir smelled lovely, frankincense & myre was very disappointing couldn't smell anything I was also disappointed the small tins only lasted 2 evenings not very good for the price.

26 September 2024
Rated 4 out of 5 stars

The smell is lovely

Lovely website
Haven’t used the candles as yet as I bought the Christmas scented ones, but they smell very nice
Dropped one star as the delivery packaging was a let down, no order list or a thank you, just wasn’t exciting to open really

26 September 2024
Rated 5 out of 5 stars

Pintail Candles kindly fitted delivery…

Pintail Candles kindly fitted delivery around me. My candles were very well packaged and they look great. I am currently using the 3 wick Fig and Honeyed Pear candle from their Autumn collection. The candles look incredibly stylish and the smell is amazing and lasts for a long time but is in no way overpowering. Family and friends to my home have all been really positive about the lovely fragrance and I can highly recommend candles from this lovely little business.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Ambience

I like the product, good quality, lovely smell, creates a great ambience I just need someone to share it with.

Will be buying more.

Thanks Mick.

29 August 2024

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